Always a good experience with Carpet Avenue. We've bought several carpets, all good quality and beautiful. We also had to return one some time ago, 0 hassle. This is my go-to shop for rugs.
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There was a slight issue at first, we contacted their service and they were AMAZING! So kind, offering us multiple options, all for free. Really thoughtful and caring about their customers, genuinely... See more
We are extremely satisfied with our purchase from Carpet Avenue. The quality of the carpet is excellent, and it was delivered quickly and reliably. Highly recommend their service! We zijn zeer tev... See more
I give them 4 stars because of their very prompt and friendly customer service and support. The carpet was supposed to be free of remarks, but eventually had some defects. I returned the carpet and t... See more
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Company details
Written by the company
Carpet Avenue - Handgeknoopte tapijten. Uw toegang tot het meest uitgebreide assortiment met handgemaakte tapijten. Bij Carpet Avenue willen we het breedste assortiment aan handgeknoopte tapijten tegen de beste prijzen aanbieden, op een moderne website met een gemakkelijke navigatie. We willen dat uw winkelervaring aangenaam eenvoudig, efficiënt en leuk is. Carpet Avenue – Vind hier uw tapijt!
Contact info
Bargkoppelweg 64, 22145, Hamburg, Germany
- +31 20 809 0136
- info@carpetavenue.com
- carpetavenue.nl
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Fast delivery of a beautiful carpet
Fast delivery of a beautiful carpet. Very happy with it.
Amazing purchase
Amazing purchase. Fast and quick. Effectively packaged. Beautiful carpet, exactly like the photos. Includes authenticity certificate. Recommended!
Trustworthy and good quality
The webshop is very trustworthy and the products are exactly what I expected- perfect! Very happy with the service and I will definitely buy from here again! Thank you
Thank you very much!
Thank you very much!
Its very nice !
V.s Kabirian-Nabavian
Den Haag
Netherland
Good Helpdesk
When I contacted their Helpdesk, I immediatly got a reply. They are very helpful.
The carpet I have ordered added a…
The carpet I have ordered added a lovely touch of colorful and prominent beauty. It has also brought a piece of culture and deep history of far away places to my place. In addition to the beauty and quality of the carpet, the Excellent customer services I have experienced with Carpet Avenue encouraged me to leave this very positive feedback. As a happy customer, I highly recommend the Carpet Avenue!!
Soo nice 100% happy with it thanks a lot
Unbeatable customer service & quality / price relation
After months of search for the right carpet among the many possible alternatives in the market, I finally ordered a large Birjand (Herati pattern / simil-Moud) of semi-fine quality via Carpetavenue.nl. I wasn't new to the online market of Persian carpets,.but new to this dealer, which I have approached via email several times before making up my mind and ordering the Birjand, which I have finally chosen also for what it seemed an unbeatable quality/price relation (seen the knots density and size especially).
Of all purchases, this is the best I've ever made - and the best assistance I have ever received, to the point that Alexandra (from the Customer Service) deserves acknowledgment in public: thank you, Alexandra! You helped me greatly, were impressively timely.in responding and did all you could to support the process. The carpet is marvellous and I could not be happier.
Should be 6 STARS
Should be 6 STARS! Good website, easy payment and exceptionally quick delivery! And...... very beautiful carpet.
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