David James Limited Reviews 96

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the process smooth and stress-free. Many people highlight the excellent service, noting the efficiency, clear communication, and quick response times. Reviewers also appreciate the fair pricing and prompt payment, often receiving better offers than elsewhere. However, some customers were dissatisfied with the product quality, mentioning issues like worn tires, stone chips on vehicles described as immaculate, or faults noticed shortly after purchase. A few other people also felt that the service was disgraceful, citing instances where a car was sold after finance terms were discussed or an item left in a purchased car could not be retrieved.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

People report positive experiences with service. Customers consistently praise the professional,... See more

Product

Consumers find product to be ambiguous. Many customers praise the excellent choice of commercial vehicles and... See more

Price

Clients share positive opinions on price. Many customers report receiving great deals and competitive offers,... See more

Payment

Reviewers highlight positive aspects of payment. Customers consistently report a straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just sold my Audi Rsq3 to David James. The whole process from first contact to receiving my payment was so smooth and stress free. I would particularly like to thank CJ for his professionalism from... See more

Rated 5 out of 5 stars

Had a brilliant experience selling my car through motorway to David James. CJ who dealt with the transaction was superb, very clear and responsive to any queries. Taylor who came to collect the ca... See more

Rated 5 out of 5 stars

Excellent professional service Cannot fault them ! Sold my RS4 after my needs changed and they gave a good price and paid out exactly what and when they said they would. Don’t bother with other ‘... See more

Rated 5 out of 5 stars

Sold my Golf R through Kylan. Made the whole process easy and straightforward. Better offer than anywhere else. Jordon came down to check it thoroughly. Once he was happy the paperwork was sent a... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Used Car Sales & Professional Vehicle Sourcing | Used Cars for sale in Newcastle Upon Tyne, Tyne and Wear


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

96 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I have purchased many cars

I have purchased many cars, I mean many over the years. I have just dealt with “David James” in Newcastle upon Tyne for the second time this year. On both occasions it has been a fantastic experience dealing with Kylan “Sales Executive”. Highly recommended David James for your next car. Kylan went over and above my expectations on what I have experienced at other garages in the past. His attention to detail and professionalism was second to none.
Andy Bain.

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Just exceptional, from service to purchase

Took my car for a service and advised I was looking to sell, they reviewed while getting serviced and gave me an offer higher than any part ex I'd been offered to date. From service to purchase both departments were excellent. Service manager Jamie and the purchase from Kylan, both very professional, efficient and appreciated my situation. Answered my myriad of questions and it was never an inconvenience. Paid off the finance and the difference was in my bank within hour. Comms have been great and 100% would use again. Highly recommended.

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Sold my Mercedes Benz C Class Directly…

Sold my Mercedes Benz C Class Directly To David James Cars ,Dealt With Cj, The Whole Process Was Hassle Free,They Gave Me A Better Price Than Wbac , Would Definitely Recommend These Guys , They Came To Pick Car Up ,Money Was Transferred Straight Away,

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with - just be honest with them and you’ll get the best deal / price you deserve for your car - CJ has done a great job guiding me through the process. Thanks again.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Just sold my car through Motorway to David James

Just sold my car through Motoway to David James. Even thigh I shed a tear to see my beautiful car be driven away, the whole experience from start to finish was so professional. Dealing with CJ was such a pleasure, hassle free , and the money was in my bank before I handed the keys over. Would definitely recommend if you’re thinking of selling your car.
Thank you so much CJ

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

Sold my car though CarWow to David…

Sold my car though CarWow to David James Limited. CJ at David James was absolutely fantastic. Instant communication keeping me informed at every step of the way. A really great experience from initial contact to collection of the car. The money was in my bank account almost immediately and there was no haggling or trying to change the amount at the pick up stage. I would not hesitate to recommend this company to anyone.

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

Top garage

Picked up my x-trail yesterday after coming down from Scotland,did everything on phone and online with ash.
Wasn’t disappointed when I picked it up guys had the car looking like new,few chips on bonnet but they gave me money back to pay for repairs.

April 27, 2024
Unprompted review
Rated 5 out of 5 stars

Sold my Audi TTS and the process was…

Sold my Audi TTS and the process was very smooth.
Communicated via WhatsApp with CJ. Photos of the car sent and we agreed a fair price that was significantly higher than WeBuyAnyCar etc.

They paid a £500 deposit and and the balance immediately on collection. I would happily recommend

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from CJ

Excellent service from CJ. Got a good price for my car, was kept informed every step of the way, money was payed into my account within minutes of the inspection and the whole process was very efficient and stress free.
Would highly recommend David James Limited.

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company!

My husband bought an Audi A3 S-Line from David James.
With the help of Ash it was such a seamless process! They don’t put any pressure on you and give you all the information you need to make an informed decision.
We are both so chuffed with the car and can’t thank him enough for all his help! We will definitely be back in the future!
Thank you!

December 15, 2023
Unprompted review
Rated 1 out of 5 stars

These people to not even care about…

These people to not even care about your welfare two fractures fingers and all they thought about the money lied to told what to do by a member of the accounts there’s better people out there as a have now found out so if your thinking about buying a vehicle go some else still pending on court action

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

Hassle free

Hassle free, very fair evaluation, quick responses over the phone and sorted a deal in a little over a day. Would highly recommend using David James for any car related sales / purchases.

September 26, 2023
Unprompted review
Rated 5 out of 5 stars

Sold my BMW M140i to David James as I…

Sold my BMW M140i to David James as I need to release affordability towards my mortgage, whole experience was smooth especially dealing with CJ who couldn’t have been more helpful. Process was very straightforward and CJ covered all areas. Definitely would sell again and even purchase from David James ‘ Excellent dealership.

September 7, 2023
Unprompted review
Rated 5 out of 5 stars

Amazingly simple and smooth experience…

Amazingly simple and smooth experience selling my X4 with CJ from David James, what a really nice guy, i was a little nervous around the process but he stepped me through everything and nothing was too much trouble. I'm really happy with the price too. Thanks again!!!

September 12, 2023
Unprompted review
Rated 5 out of 5 stars

They bought my car off me

They bought my car off me , was a very smooth transaction, turned up and did a quick walk around, and then transferred the money right away and drove it away. Completely painless

August 17, 2023
Unprompted review

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