I found this company to be quick careful and efficient. Enigma went above and beyond showing kindness and compassion when trusted with my precious horse hair . The jewellery created was outstanding an... See more
Company replied
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Review summary
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I have three memorial rings from Sarah, two with ashes and one with horse hair. Each piece is beautifully made, and Sarah communicates clearly about the ordering process. When I needed to resize my ho... See more
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I have just received my horse hair memorial ring and I absolutely love it. Sarah helped me design the perfect ring and the end result is a beautiful reminder of my best friend Sampson, I will treasure... See more
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My wifes much loved old horse passed away, she wanted something to remember her by so decided a ring would be best. We chose Enigma and were delighted with the whole process from start to finish. The... See more
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Company details
Written by the company
Luxury, bespoke, horsehair, cremation ash and memorial jewellery. I make most of my jewellery myself by hand using traditional goldsmithing and stone setting techniques, and attempt to imbue each and every one with personality. My range has been developed following customers' requests since 2014 and continues to develop as I am the only jeweller to offer so many truly bespoke options. You can’t get something so personal, so unique to you, anywhere else. Most of my items are my own designs, handcrafted by me, so they are not available anywhere else. I love working with precious metals, gemstones and of course - horse hair! Most of all I love creating something special and unique that will be treasured. My aim is to create a piece of art entwined in memories, not a simple accessory.
Contact info
4.6
Excellent
172 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Enigma Horsehair Jewellery
Thank you Tim :)
Great personal customer service
Great personal customer service, Sarah kept me in the loop the whole way through the process and got the present to me a week before my requested date! Would highly recommend
February 22, 2020
Unprompted review
Reply from Enigma Horsehair Jewellery
Thank you so much Rob, it was a pleasure!
commemorating Bruno The Knight Templar
The ring and necklace I purchased were perfect. Sarah communicated with me to make 2 beautiful pieces which truly commemorate my beautiful horse. Thank you x
January 12, 2020
Unprompted review
Reply from Enigma Horsehair Jewellery
Thank you so much Suzanne, I am delighted to have been able to create your memorial pieces.
Excellent
Excellent, excellent, excellent.. The service was fantastic and the ring was absolutely beautiful, my daughter was heartbroken and this beautiful ring has helped to mend it..
January 8, 2020
Unprompted review
Reply from Enigma Horsehair Jewellery
Thank you so much Kim, I am so glad to have been able to ease the burden of grief a little for your daughter over such a sad loss.
Absolutely wonderful service and a…
Absolutely wonderful service and a beautiful piece of jewellery
December 23, 2019
Unprompted review
Reply from Enigma Horsehair Jewellery
Thank you Margaret for your lovely words.
The bracelet is absolutely beautiful…
The bracelet is absolutely beautiful and Sarah was so helpful highly recommend her!
December 22, 2019
Unprompted review
Reply from Enigma Horsehair Jewellery
Thank you! I am so pleased you like it :)
Sarah made two beautiful silver rings…
Sarah made two beautiful silver rings for me from my horses tail hair, shortly after I lost him. She explained the process and kept in touch throughout, the rings are lovely and a will be treasured by myself and my daughter for years to come.
December 1, 2019
Unprompted review
Reply from Enigma Horsehair Jewellery
Thanks Jane, I am so happy to have been able to create the rings for you.
Absolutely stunning ring
Absolutely stunning ring. Sarah was great to deal with and kept me updated throughout. Would recommend.
December 1, 2019
Unprompted review
Reply from Enigma Horsehair Jewellery
Thanks Rachael, I am so pleased to hear that.
Excellent communication and service
Excellent communication and service. Would definitely recommend.
December 1, 2019
Unprompted review
Reply from Enigma Horsehair Jewellery
Thanks Andrew, your words are much appreciated.
The team at Enigma Horsehair Jewellery…
The team at Enigma Horsehair Jewellery are professional, helpful and went above and beyond to make sure the process went smoothly. The jewellery was beautiful and as it contained fur from my beloved German Shepard who passed away they were so kind and understanding of how precious he was to my family and I. I couldn’t recommend them enough! Thank you
December 1, 2019
Unprompted review
Reply from Enigma Horsehair Jewellery
Thank you Karen, I was delighted to be able to help create a keepsake of your beautiful dog.
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