Safety First Aid Training Reviews 533

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging teaching styles, and ability to make learning enjoyable and practical. Many people highlight the clear instructions and well-structured courses, which leave them feeling confident in their newly acquired skills. The service provided is frequently described as top-quality, with consumers appreciating the immersive and hands-on approach to training. However, some customers also noted occasional issues with staff relationships, which could create an uncomfortable atmosphere. A few other people also felt that incorrect information was given, and in one instance, the instructor was perceived as rude.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise instructors like James,... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the courses... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise instructors for... See more

Service

People report positive experiences with service, particularly regarding first aid courses. Customers found... See more

Quality

Users describe positive interactions with quality. Reviewers consistently praise the top-quality first aid... See more

Based on these reviews

Rated 5 out of 5 stars

Very knowledgeable trainer, great amount of practical Vs academic training. I've done numerous First aid courses over the last 25 years. This is actually the first time I've left feeling confident abo... See more

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Rated 5 out of 5 stars

James is an excellent teacher. Knowledgeable, skillfully. Experiential and participatory. Engaged us students throughout the course. Very practical and useful. Venue. Room not suitable in a heatw... See more

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Rated 5 out of 5 stars

Blended 3 Day First Aid Course I completed 1 day at home and 1 days in person. Aside from the small problem with the course website whilst studying at home, everything was as expected. Whe... See more

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Rated 5 out of 5 stars

We participated in this training via our work place and our trainer was Fernando. Fernando was very knowledgeable and shared real life examples that made a massive difference when learning such an in... See more

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Rated 5 out of 5 stars

This was a well organised Emergency First Aid 1 Day training, and the trainer was very knowledgeable and experienced. The pace of the class was perfect - enough time to go through the important stuff,... See more

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Rated 4 out of 5 stars

Instructor was good, explained everything very clearly. My only one criticism of the class would be about pairing up with people to do the physical elements. There were a couple members of staff who h... See more

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Rated 5 out of 5 stars

Really enjoyed my First Aid training! It was both informative and well structured. Fernando really helped me to not only learn the information, but feel confident using the skills I've now got. Thank... See more

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Rated 5 out of 5 stars

I thoroughly enjoyed the training session i had with Jodie A. our instructor. Her delivery was fun, precise and not too overwhelming, it was an amazing refresh as i hadn't done First Aid in decades... See more

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Rated 5 out of 5 stars

Prior to the in person sessions, you were required to complete the online course. This helps tremendously as you get to go at a speed you’re comfortable with and familiarise yourself with the inform... See more

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Rated 5 out of 5 stars

Jodie Allende's Training was simply superb. She used lots of personal anecdotes to make every aspect of the Training engrossing. The entire Class had a lot of fun doing the day.

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Rated 5 out of 5 stars

Grant provided an informative and interactive course covering first aid at work. The knowledge of Grant shows through and the dedicated applied shines through his personality and delivery of the cours... See more

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Rated 5 out of 5 stars

By Far one of the best, most engaging First Aid course I've done over the years. James is a fantastic instructor and would recommend him to anyone.

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Rated 5 out of 5 stars

Grant was absolutely amazing! We had 3 incredible days with lots of knowledge and practical lessons. I’m definitely a lot more confident and a first aider, thank you!!

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Rated 5 out of 5 stars

Training facilited by Jodie was exceptionally fabulous. Delivered in a wonderful way.feel equipped to handle first aid at work safely.

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Rated 5 out of 5 stars

We had a great instructor, who kept the 3 day course fun and interactive throughout while helping us gain vital information. Grant was a wonderful instructor who took into account everyone’s different... See more

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Rated 5 out of 5 stars

really interesting, very well presented, no waffle or filler...i'd say its crucial all employees do this training...and we got to play with real fire!!

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Rated 5 out of 5 stars

Richard Gow (trainer) was excellent, the props and mannequins he brought with him were really good and he showed us how to deal with all different scenario's, from CPR to Burns, to cuts and dressings... See more

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Rated 5 out of 5 stars

From choosing the date, to the end of the course the path is always very smooth, communication is excellent including details about the venue and parking. The course leader was informative, supportive... See more

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Rated 5 out of 5 stars

Had a great training session with Martin, real hands-on experience which I've not been able to practice on other courses before so this was by far the best one I've done!

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Rated 5 out of 5 stars

Top quality first aid training. It was really immersive and included a lot of demonstration and practice! I'd highly recommend this training provider for the quality of their training.

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Rated 5 out of 5 stars

I booked a course and had a really good experience. The process was easy, and the customer service team was excellent very friendly, helpful, and quick to respond. I’d definitely recommend them!

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Rated 5 out of 5 stars

The trainer was extremely informative and the Roll play was as close to a real life situation as possible. Extremely enjoyable Course and learnt so much. 10 out of 10

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Rated 5 out of 5 stars

One day first aid course. Well explained theory with great hands-on practicals. Fernando was an excellent teacher.

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Rated 5 out of 5 stars

We had a great trainer who built rapport and taught us all the essentials of first aid in memorable ways that have stuck with me.

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Rated 5 out of 5 stars

The instructor was professional and experienced, covering subjects of first aid in great detail . This was NOT a tick box lesson like previous courses I have attended . Well done Fernando

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Rated 5 out of 5 stars

Didn’t know needed a TV screen, so watched from a laptop. Brilliant explained and gave us loads of scenarios, which helped explain things as we would see them.

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Rated 5 out of 5 stars

I recently completed the 3-day First Aid at Work course with James, and it was an excellent experience from start to finish. James delivered the training in a very engaging and professional way, kee... See more

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Rated 5 out of 5 stars

I wanted to share my positive feedback regarding the recent training session. The trainer was exceptionally nice and kind, and their explanations were very clear and thorough. I would highly recommend... See more

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Rated 5 out of 5 stars

The instructor was very nice and provided some really helpful insight to tricky first aid situations. Would 100% recommend! (3-day course)

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Rated 5 out of 5 stars

The instructor was very to the point. Even though it was a grave topic, she made it light-hearted. Her explanation was easy to understand.

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Rated 5 out of 5 stars

The knowledge of the trainer, Fernando, was excellent and the practical role play has given me confidence for CPR and the use of a defibrillator. Also enjoyed the 3 days.

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Rated 5 out of 5 stars

It was thorough and easy to understand. Also made me feel confident about my ability to be of help in an emergency.

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Rated 5 out of 5 stars

This one day course was very informative and delivered very well. All scenarios were covered and delivered in a practical manner which helps with remembering the procedures.

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Rated 5 out of 5 stars

The course was very interactive and the speaker was really nice, I really learned a lot on the day and feel more equipped now.

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Rated 5 out of 5 stars

The trainer (Fernando Coelho) was excellent. He allowed us to have a greater first aid knowledge and the way he instructed us, we were able to retain the information to actually be a good first aider,... See more

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Rated 5 out of 5 stars

John was an amazing teacher. Really easy to follow, really down to earth guy who made it really easy to learn with. If you have John as your first aid teacher, you really do not have anything to worr... See more

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Rated 5 out of 5 stars

Hey it’s very good and it’s easy teacher doing very kindly, that’s why I am pass my training, thank you so much

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Rated 5 out of 5 stars

Great session - the trainer was first class with great experience and knowledge and put across all points with intelligence and logic. Easy to understand and remember.

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Rated 5 out of 5 stars

Jodie was exceptionally good at keeping everyone engaged during the session. The training was very informative and I now feel confident to deal with an emergency should it occur at my workplace.

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Rated 5 out of 5 stars

The experience was amazing and grant engaged us very well through this amazing study and we hope to apply this in future

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Rated 5 out of 5 stars

It was a very useful and practical training, and Fernando even gave us extra information that was not included in the course since I requested it, which was very kind of him.

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Rated 5 out of 5 stars

It was a great session where I learned a lot of new skills in different scenarios

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Rated 5 out of 5 stars

Very friendly trainer who was highly knowledgeable in every way. It was a pleasure doing the course with her.

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Rated 4 out of 5 stars

Instructor was great but the class I booked was cancelled which was annoying and then coming to class had difficulties finding venue. More clarity on address for this venue would of helped. Once there... See more

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Rated 5 out of 5 stars

The facilitator was excellent with her delivery. The content was clear and the pace was good. Thank you.

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Rated 5 out of 5 stars

Friendly instructor. Answered any questions we had. A lot of practice which was useful

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Rated 5 out of 5 stars

Jodie was an excellent trainer! Great attention to detail and a very friendly approach.

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Rated 5 out of 5 stars

The trainer was amazing she knew how to engage the group and keep them interested

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Rated 3 out of 5 stars

UPDATE: My complaint was followed up and I got offered compensation, a voucher to attend another course and a full first aid kit. So I have updated my score from 1 to 3 because I was impressed wi... See more

Company replied


Company details

  1. Occupational Safety and Health
  2. Educational Institution
  3. Emergency Training
  4. Emergency Training School
  5. First Aid Station
  6. Training School

About Safety First Aid Training

Written by the company

Safety First Aid Training offer courses in first aid, mental health, fire safety and health & safety training. We are passionate about delivering fun and engaging courses.

We have a high availability of courses at our training venues in London (Holborn & Edgware) and Stevenage, as well as national coverage delivering courses at your venue. Our training team can discuss your requirements with you and put together a training programme for your workplace.

Our training courses are regulated by Ofqual and accredited through QNUK. Our ‘excellent’ rating on Trustpilot is down to the outstanding quality of our courses, trainers and customer support team.

Course details & dates:

First aid training courses

Mental health training courses

Health & safety training courses


Contact info


4.9

Excellent

TrustScore 5 out of 5

533 reviews

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Rated 5 out of 5 stars

Grant was absolutely amazing

Grant was absolutely amazing! We had 3 incredible days with lots of knowledge and practical lessons. I’m definitely a lot more confident and a first aider, thank you!!

October 14, 2025
Unprompted review
Safety First Aid Training logo

Reply from Safety First Aid Training

Thank you for taking the time to leave this review, Sara! It's great to hear about your positive experience on our course.

Rated 5 out of 5 stars

Knowledgeable Trainer

The knowledge of the trainer, Fernando, was excellent and the practical role play has given me confidence for CPR and the use of a defibrillator. Also enjoyed the 3 days.

October 15, 2025
Unprompted review
Safety First Aid Training logo

Reply from Safety First Aid Training

Thank you for your positive review, Vinny, it's great to hear your thoughts.

Rated 5 out of 5 stars

Super impressive first aid training…

Super impressive first aid training module, in particular with the presenter : Jodie A, her knowledge, training method and structure provided a informative and inclusive learning experience.

October 9, 2025
Unprompted review
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Reply from Safety First Aid Training

Thank you for this positive review, Brandon. It's great to hear about your experience on our course.

Rated 5 out of 5 stars

The facilitator was excellent with her…

The facilitator was excellent with her delivery. The content was clear and the pace was good. Thank you.

September 11, 2025
Safety First Aid Training logo

Reply from Safety First Aid Training

Thank you for taking the time to leave this review. Great to hear your positive feedback.

Rated 5 out of 5 stars

Down to earth, memorable training

We had a great trainer who built rapport and taught us all the essentials of first aid in memorable ways that have stuck with me.

September 24, 2025
Safety First Aid Training logo

Reply from Safety First Aid Training

Thank you for leaving this review. It's great to hear about your positive experience.

Rated 5 out of 5 stars

Amazing instructor

Amazing instructor

September 30, 2025
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Reply from Safety First Aid Training

Thank you for this positive review, Mohammed. It's great to hear your thoughts.

Rated 5 out of 5 stars

VERY FRIENDLY.

friendly environment.

September 12, 2025
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Reply from Safety First Aid Training

Thank you for taking the time to write this review, Harpreet. It's great to hear your thoughts.

Rated 5 out of 5 stars

First aid training with Fernando

Excellent training. Very thorough and clear.

September 22, 2025
Unprompted review
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Reply from Safety First Aid Training

Thank you for your review. It's great to hear about your positive experience.

Rated 5 out of 5 stars

Excellent course

Excellent course, well delivered.

September 17, 2025
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Reply from Safety First Aid Training

Thank you for this positive review, Joe. It's great to hear your thoughts.

Rated 5 out of 5 stars

Engaging and Informative

Jodie was exceptionally good at keeping everyone engaged during the session. The training was very informative and I now feel confident to deal with an emergency should it occur at my workplace.

September 17, 2025
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Reply from Safety First Aid Training

Thank you for taking the time to leave this review, Heath. It's great to hear about your positive experience on our course.

Rated 5 out of 5 stars

Friendly instructor

Friendly instructor. Answered any questions we had. A lot of practice which was useful

September 11, 2025
Unprompted review
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Reply from Safety First Aid Training

Thank you for this positive review, Iliana. It's great to hear about your experience.

Rated 5 out of 5 stars

Great experience!

It was a very useful and practical training, and Fernando even gave us extra information that was not included in the course since I requested it, which was very kind of him.

September 11, 2025
Unprompted review
Safety First Aid Training logo

Reply from Safety First Aid Training

Thank you for taking the time to leave this review, Arya. It's great to hear about your positive experience on our course.

Rated 5 out of 5 stars

Best training by far

Very knowledgeable trainer, great amount of practical Vs academic training. I've done numerous First aid courses over the last 25 years. This is actually the first time I've left feeling confident about my ability to help someone in an emergency situation. Very grateful 🙏

August 5, 2025
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Reply from Safety First Aid Training

Thank you for this brilliant review. It's great to hear about your positive experience on our course.

Rated 5 out of 5 stars

The instructor was fantastic

The instructor was fantastic, Her approach toward explaining various topics was simple and in a way that our teams can easily understand.

August 21, 2025
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Reply from Safety First Aid Training

Thank you for leaving this positive review. It's great to hear about your experience.

Rated 5 out of 5 stars

Great teacher.

August 14, 2025
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Reply from Safety First Aid Training

Thank you for leaving this review. It's great to hear your thoughts.

Rated 5 out of 5 stars

Great session

Great session - the trainer was first class with great experience and knowledge and put across all points with intelligence and logic. Easy to understand and remember.

July 24, 2025
Unprompted review
Safety First Aid Training logo

Reply from Safety First Aid Training

Thank you for this review, David. It's great to hear about your positive experience on our course.

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