Fish Motors Reviews 

140
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the staff for their professionalism, helpfulness, and welcoming approach. Customers consistently highlight the exceptional customer service, noting that the team goes above and beyond to answer questions and ensure a smooth, stress-free car buying process. Many appreciate the personal touches, such as gift hampers upon purchase, and the overall efficiency and ease of the service provided. The vehicles themselves are often described as fantastic and in great condition, with people expressing delight over their new cars. However, some people were dissatisfied with a specific instance where a vehicle was returned twice for mechanical issues, and a subsequent inspection indicated that a previously discussed repair had not been completed, causing concern.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting the genuine help and professional approach... See more

Product

Reviewers mention positive feedback about the product, with many expressing delight and satisfaction with... See more

User experience

Consumers find the user experience to be overwhelmingly positive, often describing it as a great experience... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting it as spot on from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delighted with our new car and the fantastic service from Fish Motors. From the first phone call everything was simple, and when we travelled from Scotland to Bolton the process of collecting our ca... See more

Company replied

Rated 5 out of 5 stars

From the moment we turned up to view the car Ryan and the team was professional and made us feel welcome and explained everything about the car Plus when we got the car everything was sorted for us... See more

Company replied

Rated 5 out of 5 stars

Found the right car for us through Fish Motors (via Auto-Trader) and staff were all extremely helpful from first step through the door. Ryan processed our purchase and arranged everything we needed... See more

Company replied

Rated 5 out of 5 stars

Chris and the friendly team at Fish Motors were professional, knowledgeable and helpful. They took the hassle and stress out of my car buying experience I have no hesitation in recommending Fish Moto... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Used Car Sales - Over 160 cars available Enhance your drive today at our award winning dealership, relaxed family atmosphere


Contact info

4.8

Excellent

TrustScore 5 out of 5

140 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(140)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

No nonsense car purchase, no pushy sales people. Ryan was friendly and easy to deal with. Cute little box of goodies after the sale..really nice touch! I even overpaid and they called 2 days later to refund me as I hadn't noticed. Genuine people...and I absolutely love my car ! Would highly recommend.

March 3, 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Joanne we really value your feedback and appreciate your kind words

Rated 5 out of 5 stars

I’ve been very happy with the service…

I’ve been very happy with the service they provided I would recommend a friend to check there show room I would be coming back again.

March 7, 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such a great review Steve we really value and appreciate your feedback

Rated 5 out of 5 stars

ON POINT 10/10

10/10
Entire team was Fab
Ryan who i dealt with was on point - 10/10
Straight to the point, no messing about

January 27, 2025
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such a fantastic review Deji we really appreciate your kind words

Rated 5 out of 5 stars

Purchased a Tucson from them

Purchased a Tucson from them, it was great I was in and out car was ready to go sat down for maybe 10mins to go thru the paper work and tax and was on my way back up the road enjoying the drive.

November 23, 2024
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a fantastic review Ross we really value and appreciate your feedback

Rated 5 out of 5 stars

Mazda - beautiful

Very professional, friendly and polite service from Ryan from start to finish, all team were very friendly. Felt no pressure with regard to buying my car and very pleased with car we purchased. Would have no hesitation in going back for repeat service. Lovely gesture with a free gift. Can’t recommend enough.

January 4, 2025
Unprompted review
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Reply from Fish Motors

Thank you for taking the time to leave us such a wonderful review Lorraine we really value your feedback and appreciate your kind words

Rated 5 out of 5 stars

Returning customer

I've just bought another car from here fish motors as the other car was a belter and everything went really smoothly looked after and treated great.

October 3, 2024
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for such a wonderful review Paul we really value and appreciate your feedback

Rated 5 out of 5 stars

Great car (mx5)

What a great car,if you’re looking for a car don’t hesitate contact these guys A++++

September 17, 2024
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for such an amazing review Lee, we really value and appreciate your feedback

Rated 5 out of 5 stars

Great Service

Great Service, fast turnaround and good prices for used car purchase. Thank you

September 6, 2024
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for such an amazing review Sarah we really appreciate it

Rated 5 out of 5 stars

Repeat Customer

This is my second time purchasing a car from Fish Motors. Bought my first one a few years ago with Ryan who was excellent.
This time I was dealt with by Chris who again was excellent.
Best thing about this dealership is they don’t have any pushy sales people. They let you look around bother free, but if you have any questions they’re happy to help.
Even after sales is great, which I can’t really say for other places. They call you back when they say they’ll call you back.
I’d recommend giving them a try if you’re looking to buy your first or next car 👍

August 22, 2024
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such a fantastic review Mark we really appreciate and value your feedback

Rated 5 out of 5 stars

Buying mine n fiancé's new car couldn't…

Buying mine n fiancé's new car couldn't have gone any smoother,no hassle Ryan looked after us from start to finish,great company thanks again

August 19, 2024
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such a great review Stephen we really appreciate it

Rated 5 out of 5 stars

Very happy customer

Once I had chosen my ideal car via Autotrader, Fish for Motors then took up the sale. They were very helpful without being pushy and arranged for me to see and test drive the car. When we were at Fish Motors we were made at ease and were given time look over the car ourselves. After a test drive, the car gave no disappointments and I went ahead with the sale expertly helped by Chris. I collected the car a week later, with new MOT and fully valleted. Very happy with the car and the service from Fish for Motors.

July 7, 2024
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such a fantastic review Jason we really value and appreciate your feedback

Rated 5 out of 5 stars

Quick

Quick. Reliable. Friendly. Patient!

July 8, 2024
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thanks for a really great review Omari we really appreciate it

Rated 5 out of 5 stars

Thanks to Chris

Thanks to Chris, who made the whole experience, very easy. He is a very capable and professional young man. I never felt under any pressure to buy. Infact, the opposite was true. Chris was so relaxed and laid back. I purchased my car at the end of January, and I cannot fault it. I would recommend Chris and Fishmotors to anyone.

June 22, 2024
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for such a wonderful review

Rated 5 out of 5 stars

Great service, lovely staff

Great service and i love my new car!
Chris was very helpful, no pushy sales talk, understanding and there were many options for me to get the perfect car for me.

May 11, 2024
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for taking the time to leave us such a great review, we really appreciate your feedback

Rated 5 out of 5 stars

Polite and friendly staff

Polite and friendly staff, easy process to buy my new car! Really happy , will be returning when I need an upgrade

June 1, 2024
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for such an amazing review

Rated 5 out of 5 stars

Amazing car sales company

Amazing car sales company. So much so, I’ve returned for the last 8 years and 4 cars., Very pleased with all. Have referred so many of my friends to them.

June 6, 2024
Unprompted review
Fish Motors logo

Reply from Fish Motors

Thank you for such an amazing review, we really appreciate your feedback

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