I make picture frames for a hobby and decided to make them look better by getting mounts for the pictures . I have order 2 lots of mounts of this company and love it . Put in your dimensions and te... See more
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Review summary
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What people talk about most
Based on these reviews
I’ve ordered from this company on multiple occasions and haven’t been disappointed yet. As a cross stitcher - pre made frames don’t always fit. This company have made custom made frames and mounts w... See more
Company replied
great choice and good delivery time. Frame arrived well packaged and as expected. Only problem is that the "glass" is very reflective. My fault as didn't order the better non reflective finish. I'll r... See more
Company replied
The very large frame I ordered arrived in very nice condition, well packed. It was cut very precisely, and painted nicely. I hate the little metal tabs that keep yhe back of the frame in place, one o... See more
Company replied
Company details
Information provided by various external sources
Frames.co.uk are one of the UK's leading manufacturers of made to measure picture frames. Customers can enter the size of their artwork and choose from thousands of different frame and mount combinations at up to 55% off highstreet prices. Trading for over 23 years, their experienced picture framers are able to manufacture and deliver frames as quick as next day to the UK and Europe. The company accepts payments via all major credit and debit cards and also offers payments through PayPal and PayPal Credit.
Fast Delivery to UK & Europe From Free
Free next day delivery to England & Wales when you spend over £50.
There are no delivery costs to England & Wales when you spend over £50.00. There are no delivery costs to Europe when you spend over £75.00. Some postcodes are excluded, see https://www.frames.co.uk for full terms and conditions.
Contact info
58 Ashfield Road, M33 7DT, Manchester, United Kingdom
- 0871 288 7602
- sales@frames.co.uk
- frames.co.uk
4.8
Excellent
46K reviews
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Lovely quality frame and mount…
Really easy to put in dimensions of the artwork and get a mount and frame of the right size. My picture looks great and so pleased with the quality. Delivery was quick too.
February 23, 2026
Reply from Frames.co.uk
We're so glad you found it easy to input artwork dimensions and get the right mount and frame! It's great to hear your picture looks great and that you're pleased with the quality. We appreciate your feedback regarding quick delivery.
Frames.co.uk
Great customised frames
Really happy with the customised frames. The website was really clear and user friendly. It was great to be able to select specific frame and mount sizes needed for a couple of tapestries of slightly different dimensions. Thank you!
March 2, 2026
Reply from Frames.co.uk
We're happy you're pleased with your customised frames. It's great the website was user-friendly and you could select specific sizes for your tapestries. Thank you for your positive feedback!
Frames.co.uk
Missing order
Had a problem with the delivery of my order. Took
Me 10 days to find where my order was delivered. I contacted the Frame twice but there was no help from them.
March 2, 2026
Reply from Frames.co.uk
We regret to hear about the delivery issues you experienced and the difficulty in locating your order. We have checked our emails and can confirm no correspondence was received about the issue.
Can you please confirm that the emails were sent to sales@frames .co.uk?
Frames.co.uk
Reply from Frames.co.uk
We're happy you appreciate the great craftsmanship and efficient delivery. Thank you for your positive feedback; we value it a lot!
Frames.co.uk
Super customer service
My parcel said it was delivered but didn't come. Problem was with royal mail. The company were very understanding and sent a new one to me. Good quality and just what I needed
March 1, 2026
Reply from Frames.co.uk
We appreciate you taking the time to share your experience. We are happy to hear that we could resolve the delivery issue and that you are satisfied with the product's quality.
Frames.co.uk
Seamless experience for custom mounts
Seamless experience for specification and delivery of custom mounts. Website is very clear and easy to use. Fulfillment and Delivery is very speedy. Packaging is robust.
March 1, 2026
Reply from Frames.co.uk
We're happy to hear you had a seamless experience with our custom mounts! It's great that you found our website clear and easy to use, and that you were pleased with our speedy fulfillment, delivery, and robust packaging.
Frames.co.uk
Reply from Frames.co.uk
We're happy to hear that you had an excellent experience. Thank you, and we look forward to your next visit!
Frames.co.uk
A cross stitchers framer
I’ve ordered from this company on multiple occasions and haven’t been disappointed yet. As a cross stitcher - pre made frames don’t always fit. This company have made custom made frames and mounts which have amplified the stitching.
March 16, 2026
Unprompted review
Reply from Frames.co.uk
We're happy to hear that you've consistently had positive experiences with our custom frames! It's great to know our frames and mounts have enhanced your cross stitch projects. Thank you for your continued support and valuable feedback.
Frames.co.uk
Excellent from measurement to delivery
Very clear and accurate method of assessing size and choice of frames. A very good price and fast and safe delivery.
March 1, 2026
Reply from Frames.co.uk
We're happy that our size assessment method and frame selection process were clear and accurate for you. We appreciate your feedback regarding our pricing and delivery.
Frames.co.uk
Reply from Frames.co.uk
We're happy to hear that you had a great experience with our service and product! We appreciate your positive feedback so much.
Frames.co.uk
Reply from Frames.co.uk
We're happy to hear that you had a great experience with our service and product! We appreciate your positive feedback so much.
Awkward sizing mount made to fit like a glove
These guys are great I sent over measurements and the doubled checked and I had done them wrong gave me the exact way to measure the board is made to measure and my artwork looks amazing quickly processed and dispatched once measurements were correct.
March 1, 2026
Reply from Frames.co.uk
We're glad you enjoyed your experience and that we could help with the measurements to ensure your board and artwork came out perfectly. Thank you for your positive feedback!
Frames.co.uk
Reply from Frames.co.uk
We're happy to hear that you think our frames are fabulous and of great quality! We appreciate you letting us know your pictures look perfect.
Frames.co.uk
Expert packaging and safe delivery
March 1, 2026
Reply from Frames.co.uk
We're happy to hear that your delivery was safe and the packaging was expertly done. We appreciate your positive feedback a lot!
Frames.co.uk
Website very easy to use
Website very easy to use, brilliant communication, timely delivery and quality product
February 22, 2026
Reply from Frames.co.uk
We're happy to hear that our website was easy to use, the communication was brilliant, and the delivery was timely. We're also glad you received a quality product!
Frames.co.uk
Reply from Frames.co.uk
We appreciate your positive feedback! We are happy to hear that you found our service and delivery great and ordering easy.
Frames.co.uk
Reply from Frames.co.uk
We're happy to hear that you received good products, and your order was processed and dispatched quickly. Thank you for your positive feedback!
Frames.co.uk
Good quality frame
I bought a frame from this company and I must say that I received the frame and it was of a good quality and standard. It is beautifully constructed and it has enhanced my painting no end. It also arrived in the specified time that they told me. I will definitely recommend to my family and friends, and I will buy from them again without any hesitation.
March 1, 2026
Reply from Frames.co.uk
We're so glad to hear that you received a frame of good quality and standard, enhancing your painting. We appreciate your recommendation and are delighted it arrived on time. We appreciate your future custom.
Frames.co.uk
The Helpfulness of your employee
My wife had picked the wrong size for a frame she had previously ordered from Frames,co. Upon ringing your company up, she got nothing but help. Another frame was sent and my wife was given 50% off the price.
This is what I call REAL aftersales service. Thank you.
February 13, 2026
Reply from Frames.co.uk
We appreciate you taking the time to share your positive experience. We are happy to hear that our team was helpful in resolving the sizing issue and that you were pleased with the aftersales service provided.
Frames.co.uk
Reply from Frames.co.uk
We're so glad to hear you received good quality frames, and that they were very well packed with timely delivery! We appreciate your feedback.
Frames.co.uk
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