Glover & Howe Ltd Reviews 224

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Setting up the policy was quick and straightforward. I’d done some internet searching on recommended bespoke photography equipment policies and in terms of internet word-of-mouth Glover & Howe came... See more

Company replied

Rated 5 out of 5 stars

I really cannot speak highly enough of Samantha. Every single time we’ve spoken or interacted via email, I’ve been greeted by a calm and exemplary professional who is a wonderful employee and represen... See more

Company replied

Rated 5 out of 5 stars

I have used Glover & Howe for my camera insurance for a number of years now. They have always been helpful and take care to make sure everything is covered and correct. I would recommend them

Company replied

Rated 5 out of 5 stars

I've been with G&H for 8 years now and although I haven't had to make a claim, I have had a great experience. I find the team to be really helpful in explaining the insurance terms and in a... See more

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Company details

  1. Money & Insurance

Written by the company

Glover & Howe have specialised in Photographic and Camera Equipment Insurance Cover for Professional Photographers, Semi Professional Photographers and Amateur Photographers for over 40 years, and we aim to deal with all our clients in a friendly and efficient manner. Our Photography Insurance cover is available whether working from home, in a studio, or within the specified territorial limits Type of equipment we cover – Any make or type of Photography, Camera or Associated Equipment specified and owned by you – we can also insure your Laptop, Computer, Digital Camera, Camcorder, Binoculars, Projectors, iPads etc. We can offer a variety of other services also such as Tradesman Liability, Catering Insurance, Marine Insurance etc.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

224 reviews

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Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I found this company on an internet…

I found this company on an internet search.
I was contacted by Rachel who explained the cover and advised as to which policy might be best. It all made perfect sense. Hi aches called a couple of times which were not convenient for me and we eventually sorted things out. There was never a question of a “hard sell” just good professional advice. I am clear as to the cover details and very happy with quality of service from this company.

September 14, 2018
Unprompted review
Rated 5 out of 5 stars

So Far So Good

Very easy website to navigate and the price quoted was competitive. I particularly liked the requirement to input specific item details and serial numbers.

Of course the real test of quality for an insurer comes when you have to make a claim. So this review is all about the purchase process. SO far so good and let's hope I don't have to make a claim

September 11, 2018
Unprompted review
Rated 5 out of 5 stars

Glover & Howe Ltd Insurance Services,5 Star service.

Glover & Howe Ltd have always sent out to me a renewal notice, with the contents insured correct every time. Any additions to my list are added, and a new policy is issued.
My payment by cheque has always gone through their system with no problem.
Very contactable by e-mail, should any problems arise, swift telephone service as well.
Would recommend this company,i have used them for over 10 years and have never had a problem.

September 4, 2018
Unprompted review
Rated 5 out of 5 stars

Good Service

Always pleasant and sensible to deal with and paid my claim with professionalism and courtesy. I’m still with them of course.

August 25, 2018
Unprompted review
Rated 5 out of 5 stars

Great company to work with

Great company to work with. Very professional and thorough, always an experienced person to deal with, not some automated and/or generic call centre. Entering my third year as a customer and while I haven't yet had to make a claim so can't comment on that process, every other interaction, need and requirement has been met and dealt with, including bending over backwards to keep me as a customer when renewal quotes from another company came out cheaper. Highly recommend.

August 10, 2018
Unprompted review
Rated 5 out of 5 stars

If you want the best try Glover & Howe.

Having been in business for many years I have found that Glover & Howe are one of the very best companies to deal with they have a very friendly manner nothing is too much trouble for them and if you have to make a claim they will guide you through it in there professional and very helpful manner.
You will not find a better insurance company in the UK.

August 7, 2018
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I recently took out a policy with Glover & Howe. They were super helpful and clear, running through policies, exclusions and real-world situations step-by-step. Also happy I could take out unlimited worldwide cover with them as I hope to travel a lot this year. Thanks!

July 24, 2018
Unprompted review
Rated 5 out of 5 stars

Couldn't have expected a better service

I have been insuring my photographic gear with Glover & Howe for a few years now and know they have a sound policy of competitive value, a big part of which is 60 day world travel. Still, when my camera bag got stolen in Ukraine this summer, which is a devastating experience in itself, I was scared of having my claim declined, mostly because it was abroad, so working with the police is nowhere as straightforward. However, this turned out to be a simple, smooth process where I only needed to provide all the documentation. The claim payout was quick and I cannot recommend this company enough -- so much that I decided to come here and leave this review as I know not all insurance companies are made equal.

July 10, 2018
Unprompted review
Rated 5 out of 5 stars

Glover and Howe - Very helpful, simple and the product fit perfectly, thank you Rachel.

My first time using Glover and Howe. I had questions which were answered in full and carefully explained so that I understood fully. Recommendations were fair and suitable for my requirements so that I got the cover I needed without having to included any needless add-ons.

Top service for product suitable for needs. Hopefully I'll not have to claim but if it does become necessary I hope that it's met with the same level of professionalism.

June 7, 2018
Unprompted review
Rated 1 out of 5 stars

Camera stolen - claim uncovered

My camera was stolen whilst on assignment in France. I called Glover & Howe instantly, was told to report it to the police -- to then tell me the claim was uncovered, and that I shouldn't have taken my camera with me... What a terrible experience and a rude attitude. DO NOT TAKE THIS POLICY

August 29, 2017
Unprompted review
Rated 5 out of 5 stars

Wonderful - better than the rest

After experiencing the worst possible scenario with another insurer, when all my gear was robbed in Italy and the insurance company doing everything they could NOT to pay me - Gover and Howe have restored my faith in the insurance industry by providing a bespoke service that caters for my needs. Thankfully I have never been robbed again since, however, I have true faith with this set of seemingly honest and great people.

September 22, 2016
Unprompted review

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