Glover & Howe Ltd Reviews 224

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Setting up the policy was quick and straightforward. I’d done some internet searching on recommended bespoke photography equipment policies and in terms of internet word-of-mouth Glover & Howe came... See more

Company replied

Rated 5 out of 5 stars

I really cannot speak highly enough of Samantha. Every single time we’ve spoken or interacted via email, I’ve been greeted by a calm and exemplary professional who is a wonderful employee and represen... See more

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Rated 5 out of 5 stars

I have used Glover & Howe for my camera insurance for a number of years now. They have always been helpful and take care to make sure everything is covered and correct. I would recommend them

Company replied

Rated 5 out of 5 stars

I've been with G&H for 8 years now and although I haven't had to make a claim, I have had a great experience. I find the team to be really helpful in explaining the insurance terms and in a... See more

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Company details

  1. Money & Insurance

Written by the company

Glover & Howe have specialised in Photographic and Camera Equipment Insurance Cover for Professional Photographers, Semi Professional Photographers and Amateur Photographers for over 40 years, and we aim to deal with all our clients in a friendly and efficient manner. Our Photography Insurance cover is available whether working from home, in a studio, or within the specified territorial limits Type of equipment we cover – Any make or type of Photography, Camera or Associated Equipment specified and owned by you – we can also insure your Laptop, Computer, Digital Camera, Camcorder, Binoculars, Projectors, iPads etc. We can offer a variety of other services also such as Tradesman Liability, Catering Insurance, Marine Insurance etc.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

224 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Highly recommend :)

I've used G&H for a few years now, with regard to my business insurance. Their customer service is excellent and they remain competitive each year. Professional service and would highly recommend.

April 11, 2019
Unprompted review
Rated 5 out of 5 stars

Been with them for years and now my son…

Been with them for years and now my son is with them.Very professional & efficient, but friendly service. I called them from Palm Springs when I dropped a lens, they said 'do what you need to do, we'll sort it when you get back!'Turned out it was just a cracked filter, but still....

March 7, 2019
Unprompted review
Rated 5 out of 5 stars

I've had pro-photography insurance with…

I've had pro-photography insurance with them for several years now and have had no complaints at all. The proof of the pudding is probably how they react when you need to claim, but thankfully I haven't had to yet. Long may that continue.

March 4, 2019
Unprompted review
Rated 5 out of 5 stars

Good price, easy to deal with

Easy to deal with, quick to respond to emails, best price at the time - have renewed with Glover & Howe 3 times now. Only improvement for me would be having the option to pay online.

February 12, 2019
Unprompted review
Rated 5 out of 5 stars

A very happy customer.

I have had my camera gear insured with Glover Howe for around ten years now. During this time I have had nothing but courteous and helpful dealings with them. They are always cheerful and obliging whenever I contact them. And their ins charges are realistic too.

I would never consider dealing with anyone else. They get five stars from me

January 7, 2019
Unprompted review
Rated 5 out of 5 stars

Great company

Great company! I have insured my professional photography gear for about 10 years with Glover and Howe. Always easy to deal with, both when things are going right and the few times that accidents have happened. The way they deal with my claims has been flawless. Highly recommended!

December 19, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I have been with G&H for over twenty years and found their service excellent. I've made only one claim and that was settled without any problems at all.

December 10, 2018
Unprompted review
Rated 5 out of 5 stars

New to Glover & Howe

I am new to Glover & Howe but my initial impressions are of a friendly, efficient team who devote good attention to both detail and customer service. I have only recently decided to insure my photographic kit because it is all becoming so expensive to replace. I have not had significant losses/damages before and have not had reason yet to claim from G&H. While I very much hope I shall have no need to claim, I selected G&H after reviewing three other photo insurance providers and concluding that the G&H package suited me best.

November 28, 2018
Unprompted review
Rated 5 out of 5 stars

Prompt and very efficient service

Prompt and very efficient service. I have had had to claim in the past and this again was dealt with in a very satisfactory way. They may not be the absolute cheapest but as with all things in life you sometimes buy cheap and buy twice. When a simple knock could break £2500 worth of kit it is a small price to pay

November 27, 2018
Unprompted review
Rated 5 out of 5 stars

Couldn't be better.

Very prompt, efficient, helpful and friendly service - couldn't be better. I've been with Glover & Howe for many years and would recommend to anyone.

November 22, 2018
Unprompted review
Rated 5 out of 5 stars

Polite and professional

I have been using Glover & Howe for a number of years and while I have fortunately never had to make a claim , they are consistently the most competitive for price. The staff are most professional and a pleasure to speak with. And, the only time I can ever recall dealing with a company who has stopped the standard recording of the conversation when taking my credit card details|!

October 26, 2018
Unprompted review
Rated 5 out of 5 stars

Great Insurance Provider - understanding of the needs of small businesses

For most businesses, insurance should just be a box ticking exercise - who wants to have to make a claim? We all want it to be as cheap as possible, especially when we're unlikely to make a claim - BUT - we all want to feel secure, and be considered professional, ethical and above board. AND - we all want that priceless attribute - CUSTOMER SERVICE WHEN IT MATTERS. I haven't experienced, (touch wood), having to make a claim, and I hope I don't have to, but so far, I have found Glover & Howe to have that personal touch, it's great to speak to the same person and not be held in a queue. I also feel confident in asking daft questions and being totally honest without fear of being ripped off.

September 28, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service over the years

My camera gear has been insured through Glover & Howe for several years now after reading a flyer about their services that came with EOS Magazine. The service has been excellent and there have been no problems with either of the claims I made, one from falling into a river with a camera and the other dropping a lens whilst changing lenses! One attraction is the "No Claims" discount for not making a claim. My main reason for going to them was that they specialised in insuring photographic equipment

September 19, 2018
Unprompted review

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