Ideal information always available from the staff. Sensible no nonsense policies available for all types of landlords. Well worth a 5 star rating for landlords.
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See what reviewers are saying
My Landlord insurance with another provider is due for renewal and I was shocked at the premium. I contacted Total Landlord insurance today, (recommended by RNLA the landord's association) just to que... See more
I complete a quote online and at the end was told that someone would contact me the next working day which they did by email. I then spoke to a very helpful mem er of staff who completed my insurance... See more
Outstanding Service and Total Peace of Mind I've been thoroughly impressed with this insurance company from day one. The sign-up process was straightforward, the coverage options were clearly... See more
Company details
Written by the company
Hamilton Fraser provides specialist insurance and ancillary services to the private rented sector and the aesthetic and cosmetic sector. With over 20 years of experience, our team of expert advisers excel at delivering high quality customer service and tailored insurance policies that meet your business requirements.
Contact info
Hamilton Fraser, 1st Floor, Premiere House, Elstree Way, WD6 1JH, Borehamwood, United Kingdom
- 0345 310 6300
- info@hamiltonfraser.co.uk
- hamiltonfraser.co.uk
4.7
Excellent
1K reviews
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very responsive and helpful when making…
Very responsive and helpful when making enquiries
October 20, 2023
This was the first time I approached HF…
This was the first time I approached HF with regard to various landlord insurance policies. Not only did I receive more favourable rates but Massimo (call handler) was super helpful, efficient and knowledgeable.
October 20, 2023
Great response to enquiry
I had a problem with the quote and when I made an enquiry, I was contacted very quickly and the problem sorted out immediately. The customer service is excellent!
October 13, 2023
Easy to obtain landlord insurance
Easy to use website, very responsive help desk. Happy with the competitive rates in a time of rising prices.
Tom
October 13, 2023
Great customer service and affordable…
Great customer service and affordable premium.
October 13, 2023
Quality insurers.
Excellent/professional/ friendly/ honest/helpful/and a fare price/good cover.
October 12, 2023
Very easy to do business with
Very easy to do business with. Quick, simple and efficient.
October 11, 2023
Quick and easy
Really easy website to navigate , completed information required very quickly . Reasonable quote.
October 5, 2023
Good overall service and good knowledge.
October 4, 2023
Straight forward online application for…
Straight forward online application for what seems a reasonable premium. Not sure anyone manning the chat box, but got there in the end without support.
October 3, 2023
It seems like the right cover for me.
October 1, 2023
Reply from hamiltonfraser.co.uk
Thank you for your feedback, we value your opinion on our service.
Value for money
September 12, 2023
Reply from hamiltonfraser.co.uk
Thank you for taking the time to write a review, we really appreciate your feedback.
Good competitive quote and Karen was…
Good competitive quote and Karen was very helpful and nice to deal with
September 12, 2023
Reply from hamiltonfraser.co.uk
We are always keen to receive feedback, so your comments are greatly appreciated. Thank you.
Reply from hamiltonfraser.co.uk
Many thanks for taking the time to provide feedback on our service. Your comments are very much appreciated.
The staff were very helpful
The staff were very helpful. They were very patient with my enquiry and helpful in getting me a good and more accurate quote for my premium.
September 7, 2023
Reply from hamiltonfraser.co.uk
Thank you for reviewing our service, your feedback is greatly appreciated.
easy to navigate and book
September 7, 2023
Reply from hamiltonfraser.co.uk
We are always keen to receive feedback, so your comments are greatly appreciated. Thank you.
Great Insurance company
Great Insurance company, used for all of our rental properties and saved hundreds!
September 7, 2023
Reply from hamiltonfraser.co.uk
Thank you for your feedback, we are happy that we have been able to assist you with your landlord insurance policy this year.
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