Very professional friendly service my sons been twice over the last 2 years for wax removal . He’s suffered with his ears for years and the waiting times through the NHS are ridiculous . We were... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ben at the Market Harborough branch went above and beyond .Exceptionally patient, helpful and easy to talk to .His knowledge of audiology amazing.,By far better than I have encountered . Have every co... See more
Had over 20 years of wax build up in one ear following a brain operation and fearful of messing around with my ears. I’ve been feeling really unwell the last few months and lost some hearing, a quick... See more
Company replied
I visited The Hearing Centre at Market Harborough with deafness as a result of impacted wax caused by inserting my hearing aids into the ear canal. Microsuction by Ben was quick, easy and my hearing... See more
Company replied
Company details
Written by the company
The Hearing Centre was established in 2008 as an independent specialist hearing and tinnitus centre. We pride ourselves on offering our clients access to every manufacturer of hearing device on the market and consistently keep up to date with the latest and greatest advances in hearing technology. Our expert team of Audiologists provide you and your family with the highest level of personal care. Whatever your hearing loss, budget, or style we are confident we can help you find the perfect solution.
Contact info
The Hearing Centre, 97b Sibson Road, Birstall, LE4 4NB, Leicester, United Kingdom
- 0116 254 3909
- info@hearingcentre.com
- hearingcentre.com
Excellent Service
I was able to make an appointment at The Hearing Centre at a mutually convenient time and received excellent service. This was my fourth visit and my hearing was restored. I highly recommend the team.
August 1, 2025
Unprompted review
Reply from The Hearing Centre
Thank you for your kind words and continued trust in The Hearing Centre. We’re thrilled to hear that your hearing has been restored and that you’ve had a consistently positive experience across your visits.
We really appreciate your recommendation and look forward to supporting your hearing health in the future.
Great service and advice
Been going to Claire for years now. Very friendly and knowledgeable. Very professional service and advice as always.
July 30, 2025
Unprompted review
Reply from The Hearing Centre
Thank you for your lovely feedback. We’re delighted to hear that Claire has consistently provided friendly, professional, and knowledgeable care over the years.
Lovely experience
Lovely experience. Friendly, attentive and efficient. Very empresses with the service and first class equipment they use. It was my first visit but it wont be my last. I would highly recommend.
July 24, 2025
Unprompted review
Reply from The Hearing Centre
Thank you for sharing your experience. We’re pleased to hear that your first visit was so positive and that you found our team friendly, attentive, and efficient.
It’s also great to know you were impressed with our service and equipment.
Blocked ear appointment
I saw Helen, She answered all of my questions to my satisfaction. Helen gave me suggestions on what I should do next. She will also do a report for my GP. Relaxing atmosphere at reception and the consultation room.
July 18, 2025
Unprompted review
Reply from The Hearing Centre
Thank you for your feedback. We’re glad to hear that Helen was able to answer all your questions and provide helpful guidance, including preparing a report for your GP. It’s also wonderful to know you found our reception and consultation rooms relaxing.
Reply from The Hearing Centre
Thank you for your kind feedback. We’re delighted to hear you found our service helpful and friendly.
First class service as soon as entering…
First class service as soon as entering your premises. Great communication to ensure my understanding what is happening regarding my ears. Also a very fair price. Thanks
July 9, 2025
Unprompted review
Reply from The Hearing Centre
Thank you for your kind words. We’re delighted to hear that you experienced first-class service, clear communication, and felt comfortable with the care provided. It’s also great to know you found our pricing fair.
We really appreciate your feedback and look forward to supporting your hearing health in the future.
Brilliant
Brilliant - the audiologist was so good with my 10 year old. Gold star!
July 3, 2025
Unprompted review
Reply from The Hearing Centre
Thank you for your lovely feedback! We’re thrilled to hear that your 10-year-old had such a positive experience and that our audiologist made it a comfortable and enjoyable visit. We will pass on your gold star to the team!
Absolutely fantastic service
Absolutely fantastic service, able to get a quick appointment the next day and Ben was very kind and brilliant. Would highly. recommend the hearing Centre.
July 2, 2025
Unprompted review
Reply from The Hearing Centre
Thank you for your wonderful feedback. We’re delighted to hear that Ben provided kind and brilliant care and that you were able to get a quick appointment.
Excellent
My experience at Ashby has been excellent. I have hearing loss which I'm hoping will improve with the use of hearing aids. Elaine has been most helpful in explaining things and arranging the trial use of the aids.
June 27, 2025
Unprompted review
Reply from The Hearing Centre
Thank you for sharing your experience. We’re delighted to hear that Helen was able to help and explain everything clearly, and that your trial of the hearing aids is going smoothly. We hope your hearing continues to improve with the aids, and we’re here to support you every step of the way.
Ear wax microsuction removal
Helen was very friendly and knowledgeable about ear health. Camera was inserted to show us on screen the blockage. Micro suction was done which was painless. Will go back for a follow up but the majority of the wax has been cleared. Thank you Helen
June 26, 2025
Unprompted review
Reply from The Hearing Centre
Thank you for your feedback. We’re delighted to hear that Helen provided friendly and knowledgeable care and that the microsuction procedure was painless. It’s great that you could see the blockage on the screen and that most of the wax has been cleared. We look forward to welcoming you back for your follow-up.
Helen was very professional and…
Helen was very professional and friendly and gave me confidence in the hearing check. She gave a very clear explanation of the results of the check and I will return for a regular check in the future
June 5, 2025
Unprompted review
Reply from The Hearing Centre
Thank you for your kind feedback. We’re delighted to hear that Helen provided professional and friendly care and helped you feel confident during your hearing check. We look forward to welcoming you back for your future check-ups.
The pleasant receptionist made us feel…
The pleasant receptionist made us feel completely at ease, the audiologist Ben was excellent, very professional but easy to talk to and answered all my husbands questions, if you are thinking of having private hearing aids this is a company we would recommend.
June 6, 2025
Unprompted review
Reply from The Hearing Centre
Thank you for your wonderful feedback. We’re delighted to hear that our receptionist and Ben made you and your husband feel at ease, and that all questions were answered clearly. We really appreciate your recommendation and look forward to supporting your hearing needs in the future.
Very good earclinic, would recommend.
Excellent service, 2nd time I have used this clinic for earwax removal. My right ear was blocked, I was in and out within around 15 minutes and it was painless.
June 4, 2025
Unprompted review
Reply from The Hearing Centre
Thank you for taking the time to leave such a lovely review! We're so glad to hear your visit was quick, painless, and effective. It's always a pleasure to welcome returning patients, and we really appreciate your trust in our care. If you ever need us again, we’ll be here and happy to help!
Excellent professional service
Excellent professional service. Ben explained everything and being able to see inside your ear on a tv was reassuring. The follow up hearing test was equally professional. I would thoroughly recommend them.
June 2, 2025
Unprompted review
Reply from The Hearing Centre
Thank you so much for your kind words! We're delighted to hear you had a positive experience with Ben and that you found the process informative and reassuring. Being able to see inside your ear does make a big difference! We're also pleased the follow-up hearing test met your expectations. Your recommendation means a lot to us—thank you again!
Excellent professional & friendly…
Excellent professional & friendly service by Helen. My right ear was completely blocked with wax, this was quickly & painlessly cleared today. I was shown the build up of wax in my ear before my procedure, on a TV device. Then Helen showed me my ear drum on the screen after removal of wax. Thank you so much for putting me at ease & thank you also to the lovely friendly receptionist. This makes all the difference. I highly recommend The Hearing Centre. Audrey
May 14, 2025
Unprompted review
Reply from The Hearing Centre
Thank you so much, Audrey, for your lovely review! We're so pleased to hear that Helen was able to make you feel at ease and that the whole experience. We’ll be sure to pass your kind words on to our receptionist too—it really does mean a lot to the whole team. Thank you again for your recommendation, and we’re always here if you need us in the future!
To make it absolutely clear
To make it absolutely clear, my previous poor review was intended for the Leicester Royal Infirmary hearing department, NOT the Hearingcentre.com based in market Harborough and other places. I must have accidentally got onto the wrong website. My apologies for this, and just to add that I have used this company on 3 occasions and found them excellent.
May 12, 2025
Unprompted review
Reply from The Hearing Centre
Thank you for clarifying, and no worries at all. We’re delighted to hear that you’ve had excellent experiences with us over your three visits. Your kind words are much appreciated, and we’re always here to support your hearing health.
Excellent service
Excellent service. I had no difficulty getting appointments. The receptionist was very welcoming and Ben was the support of person who makes you feel comfortably straight away, is clearly highly skilled and knowledgeable and took time to explain the results of my ear test. I had two visits and would definitely recommend the Hearing Centre in Market Harborough. Thank you.
May 8, 2025
Unprompted review
Reply from The Hearing Centre
Thank you so much for your kind review! We're really pleased to hear that you had such a positive experience at our Market Harborough clinic. Ben will be delighted to know his care and explanation made you feel at ease—and we’ll be sure to pass on your lovely comments to our receptionist as well. We truly appreciate your recommendation and are always here if you need us again. Thank you!
Highly recommended
I was impressed with the high quality of service that I recently received at The Hearing Centre in Market Harborough. The staff were friendly and efficient, the tests I'd attended for (otoscopy, tympanogram and audiometery) were clearly explained to me, and my questions were answered thoroughly. Highly recommended.
April 30, 2025
Unprompted review
Reply from The Hearing Centre
Thank you for your wonderful feedback! We're thrilled to hear that you found our team friendly and efficient, and that the explanations of your tests were clear and helpful. It's always our goal to make sure all your questions are answered. We really appreciate your recommendation and look forward to supporting your hearing health in the future!
Helpful and friendly but relatively…
Helpful and friendly but relatively expensive for wax removal
March 18, 2025
Unprompted review
Reply from The Hearing Centre
Thank you for your feedback. We’re glad to hear you found our team helpful and friendly. We understand that cost is an important consideration, and we always strive to provide high-quality care and a comfortable, professional experience. For others information we charge £70 for our microsuction service which we hope is competitive whilst delivering unrivaled service!
Very helpful and informative
Very helpful and informative. Will go straight there if any further problems. Definitely recommend
March 20, 2025
Unprompted review
Reply from The Hearing Centre
Thank you for your kind feedback. We’re delighted to hear that you found our team helpful and informative, and we really appreciate your recommendation. We’ll be here whenever you need us in the future.
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