IMP Mortgage & Protection Advice Ltd Reviews 

124
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Dawn was excellent at supporting a first home purchase. Being a first-time buyer and having no idea where to even start, Dawn was so helpful every step of the way; from initial enquiry, supporting wi... See more

Rated 5 out of 5 stars

Dawn made my first home purchase as smooth and easy as possible. Available for phone calls to explain and discuss throughout the process.

Rated 5 out of 5 stars

Five years ago contacted IMP to see if they could help us find a mortgage as we have a specialised job and are not as young as we used to be. We had tried a few local agents who struggled with our re... See more

Rated 5 out of 5 stars

Dawn, thank you for all your help & advice since we first started our mortgage journey with you just short of a decade ago. We've just purchased our second home & your knowledge is always appre... See more

Company details

  1. Mortgage Broker

Written by the company

With over 35 years of experience in financial services, we've been helping people find the right mortgage and protection solutions since 1995. After years of working for major high-street lenders, we founded IMP Mortgage & Protection Advice in 2014 with one goal: to provide honest, personalised advice without the pressure of sales targets. We take the time to understand your needs, explain your options clearly, and support you every step of the way. Our reputation is built on trust, reliability and excellent customer service, with many of our clients coming to us through referrals and recommendations. Whether you're buying your first home, moving, remortgaging or reviewing your protection needs, we're here to help. Friendly advice. Tailored solutions. No pressure.


Contact info

4.9

Excellent

TrustScore 5 out of 5

124 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(124)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional honest and friendly

Professional honest and friendly. Can’t praise Dawn and Rita enough for all there help. Highly recommend. And everything explained clearly and simply..wouldn’t go anywhere else now

February 3, 2021
Unprompted review
IMP Mortgage & Protection Advice Ltd logo

Reply from IMP Mortgage & Protection Advice Ltd

Very much appreciate your kind words Neil - thank you from us both.

Rated 5 out of 5 stars

Fantastic

Fantastic, professional service from Rita and Dawn they always manage to find the best deal for you highly recommend.

February 2, 2021
Unprompted review
IMP Mortgage & Protection Advice Ltd logo

Reply from IMP Mortgage & Protection Advice Ltd

We are so pleased that you have been happy with our service. Many thanks for taking the time to leave a review

Rated 5 out of 5 stars

Clear and concise information

Clear and concise information, professional service with a friendly, knowledgeable assistance, great all round business

February 2, 2021
Unprompted review
IMP Mortgage & Protection Advice Ltd logo

Reply from IMP Mortgage & Protection Advice Ltd

Many thanks for taking the time to leave a glowing review - we very much appreciate it.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look