I can't recommend Colin Mitchell and Stacey Fisher highly enough. They're always on hand to answer any queries we have, and it's clear they genuinely care about getting things right What really s... See more
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Lovely guy called colin I think his name is i forget hes very friendly polite and a pleasure to see every time he comes in store (the range castle park radford Nottingham)always smiling never complain... See more
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I would like to give a shoutout to Colin, who is a thorough professional and an asset to this company. He always comes with a great smile, does his job efficiently and provides excellent service. Coli... See more
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Raymond always gives a fantastic service and goes above and beyond the call of duty to help us. He notices issues with initial products and either fixes or replaces them before it becomes a major issu... See more
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Company details
- Hygiene Service
- also in
- Business to Business Service
- Garbage Collection Service
- Hygiene Station
- Waste Management Service
About Initial Washroom Hygiene UK
Written by the company
We are one of the UK’s leading providers of washroom solutions, offering an extensive range of products and services to enhance your washroom, whilst ensuring your organisation complies with important legislation.
Contact UsSetting the standard for Hygiene and delivering safer work, public and leisure spaces across the UK, since 1903
- Local and Expert Response
- Supporting our customers in a post-pandemic world, with an effective and fully compliant service built around their specific needs, and delivered by highly trained, RSPH accredited, local CDRs.
- Innovative Solutions
- Combining our expert understanding of human behaviour and how germs spread, to bring hygiene innovations to the market that are designed to help break the chain of transmission and support the very highest hygiene standards.
- Technology
- Technology integrated in our product range with no-touch and intelligent connected 'devices' that alert when refill is required as well as in our servicing, with full traceability of service delivery to provide the best customer experience possible.
- Health & Safety
- A company with a ‘World Class’ Health & Safety record.
- Sustainability
- A company focused on delivering sustainable operational solutions, and working towards zero customer waste to landfill across our full customer portfolio, and already achieved in England and Wales
Contact info
Compass House, Crawley, RH10 9PY, West Sussex, United Kingdom
- 08082716831
- marketing.uk@rentokil.com
- initial.co.uk/washroom-services
4.9
Excellent
17K reviews
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It was great Colin is always friendly…
It was great Colin is always friendly and does a great job.
October 2, 2026
Reply from Initial Washroom Hygiene UK
Agrovista,
We appreciate you sharing your positive experience. We're so happy to hear that our team member consistently provides such friendly service and does such a wonderful job for you.
Initial Washroom Hygiene UK
Reply from Initial Washroom Hygiene UK
its,
We are delighted to hear that you enjoyed our welcoming team and prompt, thorough care. Thank you so much for taking the time to share your great feedback with us!
Initial Washroom Hygiene UK
Colin always comes in with a smile on…
Colin always comes in with a smile on his face and is good at what he does :))
October 2, 2026
Reply from Initial Washroom Hygiene UK
Jack,
We appreciate you taking the time to share your positive experience. We're happy to hear that our team member always arrives cheerfully and consistently delivers such great service.
Initial Washroom Hygiene UK
Lovely guy think his name is colin
Lovely guy called colin I think his name is i forget hes very friendly polite and a pleasure to see every time he comes in store (the range castle park radford Nottingham)always smiling never complains wish they was all like him.hes great at his job even when it's smelly and nasty.
October 1, 2026
Reply from Initial Washroom Hygiene UK
Sonya Armstrong,
We are so happy to hear about your wonderful experience! It is fantastic to know that our team member's positive attitude, hard work, and friendly service make such a great impression during every visit. Thank you so much for taking the time to share your kind feedback.
Initial Washroom Hygiene UK
Reply from Initial Washroom Hygiene UK
Kwik Fit,
We are so glad to hear that you experienced courteous and prompt service. Thank you for taking the time to share your wonderful feedback with us!
Initial Washroom Hygiene UK
Always friendly and efficient and happy…
Always friendly and efficient and happy to help.
October 2, 2026
Reply from Initial Washroom Hygiene UK
Gallatown nursery,
We are so happy to hear that our team is consistently prompt, pleasant, and eager to assist you. Thank you for taking the time to share your wonderful feedback with us.
Initial Washroom Hygiene UK
Friendly staff Colin is knowledgeable…
Friendly staff Colin is knowledgeable about equipment and does a good job. He is very reliable,
October 2, 2026
Reply from Initial Washroom Hygiene UK
Dysart primary school,
We appreciate you taking the time to share your positive experience. We are happy to hear that our team member is knowledgeable, reliable, and does a great job. Thank you for your kind words!
Initial Washroom Hygiene UK
initial
David is always very professional and pleasant and delivers an excellent service
October 2, 2026
Reply from Initial Washroom Hygiene UK
Mr Robert Lamont,
We are so glad to hear that you consistently receive excellent service from our team. Thank you for taking the time to share your wonderful feedback and kind words with us!
Initial Washroom Hygiene UK
Reply from Initial Washroom Hygiene UK
Viewforth nursery,
We are so happy to hear that our team provided you with such a helpful and professional experience. Thank you for taking the time to share your great feedback with us!
Initial Washroom Hygiene UK
Jackie is fabulous
Jackie is fabulous; she is efficient, thorough and like a ray of sunshine at every visit.
October 2, 2026
Reply from Initial Washroom Hygiene UK
St bridgetsprimary,
We are so delighted to hear such wonderful feedback about our team member. It is fantastic to know that their thorough work and bright, positive attitude bring so much joy to every visit. Thank you for taking the time to share your experience with us!
Initial Washroom Hygiene UK
Ian has covered our school over the…
Ian has covered our school over the last year on and off. He is an absolute pleasure, nothing is a problem and very efficient in his work.
September 28, 2026
Reply from Initial Washroom Hygiene UK
Red House School,
We are happy to hear that our staff member provided such helpful, reliable, and smooth service for your school. Thank you so much for sharing your positive feedback with us!
Initial Washroom Hygiene UK
Reply from Initial Washroom Hygiene UK
Danica Malbaski,
Thank you for the five stars. We're happy to hear that our team serviced your restroom facilities efficiently and without any hassle.
Initial Washroom Hygiene UK
Nice and efficient.
The staff was patient even when there was a delay in opening the door and informed me of the purpose of his visit by showing his ID. He was nice and jovial, had a short conversation about my shift and work, emptied the bin and left.
September 24, 2026
Reply from Initial Washroom Hygiene UK
Miss celestial Degblor,
We are so pleased to hear about your positive experience! It is wonderful to know that our team member was patient, polite, and took the time to have a friendly conversation while efficiently completing the service. Thank you for sharing your kind feedback.
Initial Washroom Hygiene UK
Colin (Derby Road Health Centre)
Colin is so good at his job that we wouldn’t ask for anyone better. He always has a smile on his face, and it’s always lovely to see him, even though it’s only for such a short time. He’s always friendly, professional and a pleasure to deal with.
September 28, 2026
Reply from Initial Washroom Hygiene UK
Derby Road health Centre,
We are so delighted to hear such wonderful feedback about our team member. It is fantastic to know that their cheerful attitude, professionalism, and friendly visits consistently bring a smile to your face and make such a positive impression. We truly appreciate you taking the time to share your kind words with us.
Initial Washroom Hygiene UK
Colin ( our regular washroom guy) is…
Colin ( our regular washroom guy) is always friendly and polite, never hinders the staff on duty and does his job fast but thoroughly
September 28, 2026
Reply from Initial Washroom Hygiene UK
Carol Bullous,
We appreciate you sharing your positive feedback! It is wonderful to hear that our team member is consistently friendly and efficient, ensuring their work is carried out thoroughly without disturbing your daily operations. Thank you for taking the time to leave such kind words.
Initial Washroom Hygiene UK
Very happy in his work
Colin is a very positive and enthusiastic who approaches his work with professionalism and always has a smile on his face.
September 30, 2026
Unprompted review
Reply from Initial Washroom Hygiene UK
Amanda,
We are so glad to hear your kind feedback! It is wonderful to know that our team member brings such positivity, enthusiasm, and professionalism to their work every day. Thank you for taking the time to share your experience with us.
Initial Washroom Hygiene UK
I can’t recommend Carl enough
I can’t recommend Carl enough, always prompt, gets the job done and always a smiling face! No job is too much for him and it’s great to see him every week!
September 23, 2026
Unprompted review
Reply from Initial Washroom Hygiene UK
Jenny Turner,
We are so delighted to hear about your fantastic weekly experience! It is wonderful to know that our team member is always prompt, helpful, and brings a bright attitude to every visit. Thank you for taking the time to share your kind feedback.
Initial Washroom Hygiene UK
Reply from Initial Washroom Hygiene UK
Soffio Lounge,
We are so glad to hear that you had such a wonderful experience with our team. Thank you so much for the high recommendation and for taking the time to leave us a great review!
Initial Washroom Hygiene UK
Reliable scheduled servicing
Reliable scheduled servicing, friendly and pleasant discourse from our regular service agent.
September 28, 2026
Reply from Initial Washroom Hygiene UK
Highfield school,
We are so pleased to hear that you consistently receive dependable scheduled visits and enjoy warm, pleasant interactions with your technician. Thank you so much for taking the time to share your positive experience with us!
Initial Washroom Hygiene UK
Thank you for your dedication
Carl consistently maintains excellent attention to detail, ensuring facilities are regularly inspected and fully stocked.
He is reliable, punctual, and takes pride in his work.
His courteous and professional attitude contributes positively to the customer experience and he interacts respectfully with all visitors and staff.
Carl follows health and safety procedures effectively and shows initiative in identifying and addressing issues before they become problems. His commitment to cleanliness, dependability, and customer service makes him a valuable member of the team.
September 23, 2026
Reply from Initial Washroom Hygiene UK
KiddieKim,
We are happy to hear about your great experience with our team member. We take immense pride in maintaining exceptionally clean, safe, and well-stocked environments for everyone who visits our facilities. It is wonderful to know that his dedication to high standards, proactive problem-solving, and punctual service made such a positive impression on you. We truly appreciate you taking the time to highlight his polite interactions with visitors and his strong commitment to safety protocols. Feedback like yours reinforces our ongoing goal to deliver respectful, reliable, and professional service every single day. Thank you very much for sharing your detailed observations with us.
Initial Washroom Hygiene UK
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