I can't recommend Colin Mitchell and Stacey Fisher highly enough. They're always on hand to answer any queries we have, and it's clear they genuinely care about getting things right What really s... See more
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Lovely guy called colin I think his name is i forget hes very friendly polite and a pleasure to see every time he comes in store (the range castle park radford Nottingham)always smiling never complain... See more
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I would like to give a shoutout to Colin, who is a thorough professional and an asset to this company. He always comes with a great smile, does his job efficiently and provides excellent service. Coli... See more
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Raymond always gives a fantastic service and goes above and beyond the call of duty to help us. He notices issues with initial products and either fixes or replaces them before it becomes a major issu... See more
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Company details
- Hygiene Service
- also in
- Business to Business Service
- Garbage Collection Service
- Hygiene Station
- Waste Management Service
About Initial Washroom Hygiene UK
Written by the company
We are one of the UK’s leading providers of washroom solutions, offering an extensive range of products and services to enhance your washroom, whilst ensuring your organisation complies with important legislation.
Contact UsSetting the standard for Hygiene and delivering safer work, public and leisure spaces across the UK, since 1903
- Local and Expert Response
- Supporting our customers in a post-pandemic world, with an effective and fully compliant service built around their specific needs, and delivered by highly trained, RSPH accredited, local CDRs.
- Innovative Solutions
- Combining our expert understanding of human behaviour and how germs spread, to bring hygiene innovations to the market that are designed to help break the chain of transmission and support the very highest hygiene standards.
- Technology
- Technology integrated in our product range with no-touch and intelligent connected 'devices' that alert when refill is required as well as in our servicing, with full traceability of service delivery to provide the best customer experience possible.
- Health & Safety
- A company with a ‘World Class’ Health & Safety record.
- Sustainability
- A company focused on delivering sustainable operational solutions, and working towards zero customer waste to landfill across our full customer portfolio, and already achieved in England and Wales
Contact info
Compass House, Crawley, RH10 9PY, West Sussex, United Kingdom
- 08082716831
- marketing.uk@rentokil.com
- initial.co.uk/washroom-services
4.9
Excellent
17K reviews
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Colin - Lidl Nottingham
Colin came into our out shop this morning to sort out the customer toilets. Excellent service very friendly and he cheered up everyone’s day. An inspiration, thanks Colin!
September 23, 2026
Reply from Initial Washroom Hygiene UK
Simon Deighton,
We are so delighted to hear such wonderful feedback about our team member! It's fantastic to know their friendly service and positive attitude made such a difference. Thank you for sharing your kind words.
Initial Washroom Hygiene UK
Colin is a lovely man
Colin is a lovely man! Very polite and very hard working, I am always recommending to others.
September 23, 2026
Reply from Initial Washroom Hygiene UK
Enterprise,
We appreciate you taking the time to share your positive experience. We're happy to hear that our team member is polite and hardworking, and we thank you for recommending us to others.
Initial Washroom Hygiene UK
Reply from Initial Washroom Hygiene UK
Miller and carter,
We're so happy to hear that our team member was very helpful and did an amazing job! We appreciate you sharing your positive experience with us.
Initial Washroom Hygiene UK
Great experience
The man, I believe his name was John Carr, who came to our premises was great, very professional. I would use again.
September 23, 2026
Reply from Initial Washroom Hygiene UK
Anonymous,
We're so pleased to hear such wonderful feedback! It's fantastic to know that our team member was professional and provided you with a great experience. Thank you for sharing your kind words.
Initial Washroom Hygiene UK
Nick is always really friendly and does…
Nick is always really friendly and does a good job. He always makes me smile and brightens my day :))
July 23, 2026
Reply from Initial Washroom Hygiene UK
Savers,
We're so glad to hear that our team member is always friendly and does a good job. It's wonderful to know they make you smile and brighten your day!
Initial Washroom Hygiene UK
Great service
Colin is always cheerful and friendly and takes time to say hello to the children so they feel comfortable.
August 27, 2026
Reply from Initial Washroom Hygiene UK
St monans nursery,
We're so glad to hear that our team member is cheerful and friendly, and takes the time to make children feel comfortable. Thank you for your kind words!
Initial Washroom Hygiene UK
Great service from our lovley guy colin…
Great service from our lovley guy colin .thank you
September 21, 2026
Reply from Initial Washroom Hygiene UK
Cadland,
We're so happy to hear you had a great experience! We appreciate your kind words.
Initial Washroom Hygiene UK
Great Service- Carl Yarranton
Great Service, Carl is always so lovely and helpful. He is so friendly and always gets the job done right.
September 16, 2026
Reply from Initial Washroom Hygiene UK
Feridax Limited,
We appreciate you sharing your positive experience. We are so happy to hear that our team member is always lovely, helpful, and gets the job done right.
Initial Washroom Hygiene UK
Always a pleasure to enter the toilets…
Always a pleasure to enter the toilets after being done,great service.
September 18, 2026
Reply from Initial Washroom Hygiene UK
Bec,
We're glad to hear you appreciate our facilities; we aim for great service.
Initial Washroom Hygiene UK
Always a pleasure to see Colin Mitchell…
Always a pleasure to see Colin Mitchell at paul Smith's. Very polite and friendly person 😊
September 21, 2026
Reply from Initial Washroom Hygiene UK
MRS COLLEEN JONES,
We appreciate you taking the time to share your positive experience. We're happy to hear that our team member is always polite and friendly.
Initial Washroom Hygiene UK
Colin did a fantastic job at KFC Beeston
September 21, 2026
Reply from Initial Washroom Hygiene UK
Kfc,
We're so pleased to hear about the fantastic job our team member did. It's wonderful to know you had such a positive experience with us.
Initial Washroom Hygiene UK
Reply from Initial Washroom Hygiene UK
Kidderminster Hospital,
We appreciate you sharing your positive experience! We're so glad to hear that our team member is always punctual, friendly, and approachable.
Initial Washroom Hygiene UK
always cheerfull
Carl is always cheerful and happy when he comes in. he is polite and gets the job done quickly. its a pleasure to see him.
September 21, 2026
Reply from Initial Washroom Hygiene UK
My Dentist,
We're so glad to hear that our team member is cheerful, polite, and gets the job done quickly. Thank you for your kind words!
Initial Washroom Hygiene UK
Quick and friendly service
Nick is very polite and friendly, gets the job done quickly.
September 22, 2026
Reply from Initial Washroom Hygiene UK
Kfc telford madeley,
We appreciate your kind words! We're so glad to hear that you consistently receive polite and friendly service, and that the job is done quickly.
Initial Washroom Hygiene UK
Reply from Initial Washroom Hygiene UK
EG On The Move,
We appreciate your kind words! We're so glad to hear you consistently receive happy, friendly, and helpful service from us.
Initial Washroom Hygiene UK
Great service and polite as always from…
Great service and polite as always from Nick .
September 18, 2026
Reply from Initial Washroom Hygiene UK
The range,
We are so happy to hear that you consistently receive great and polite service. We appreciate you taking the time to share your positive feedback!
Initial Washroom Hygiene UK
Colin did a great job
Colin did a great job, he was very friendly fast and efficient!
September 21, 2026
Reply from Initial Washroom Hygiene UK
Chelsie,
We appreciate you sharing your positive experience. We're so happy to hear that our team member was friendly, fast, and efficient.
Initial Washroom Hygiene UK
Amazing
He came into the shop and said hello and where he was from and what he came to do very Polite and happy . Very happy in your work that you do thank you from Sue rider charity shop
September 21, 2026
Reply from Initial Washroom Hygiene UK
Ms joanne norgate,
We are so happy to hear about your fantastic experience! It's wonderful to know our team member was polite and happy. Thank you for your kind words.
Initial Washroom Hygiene UK
Stourport, riverside toilets
Carl, our initial technician for our area is very committed to his work, keeps me informed if there are any changes and is always very helpful when problems arise, as it does with public toilets quite often.
September 7, 2026
Reply from Initial Washroom Hygiene UK
Kevin Terry,
We're so pleased to hear about your positive experience! It's wonderful to know that our technician is committed, keeps you informed, and is always helpful when issues arise. Thank you for your kind words.
Initial Washroom Hygiene UK
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