Our service driver Craig continues to provide great service to our large primary school. Craig is always friendly and greets us with a warm smile on every visit. His proactive approach is very... See more
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I can't recommend Colin Mitchell and Stacey Fisher highly enough. They're always on hand to answer any queries we have, and it's clear they genuinely care about getting things right What really s... See more
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Michael is our point of contact twice weekly when he comes into our Early Years Setting. Always friendly and polite, Michael greets all the children warmly (they often see him coming, speak to him wh... See more
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I would like to give a shoutout to Colin, who is a thorough professional and an asset to this company. He always comes with a great smile, does his job efficiently and provides excellent service. Coli... See more
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Company details
- Hygiene Service
- Business to Business Service
- Garbage Collection Service
- Hygiene Station
- Waste Management Service
About Initial Washroom Hygiene UK
Written by the company
We are one of the UK’s leading providers of washroom solutions, offering an extensive range of products and services to enhance your washroom, whilst ensuring your organisation complies with important legislation.
Contact UsSetting the standard for Hygiene and delivering safer work, public and leisure spaces across the UK, since 1903
- Local and Expert Response
- Supporting our customers in a post-pandemic world, with an effective and fully compliant service built around their specific needs, and delivered by highly trained, RSPH accredited, local CDRs.
- Innovative Solutions
- Combining our expert understanding of human behaviour and how germs spread, to bring hygiene innovations to the market that are designed to help break the chain of transmission and support the very highest hygiene standards.
- Technology
- Technology integrated in our product range with no-touch and intelligent connected 'devices' that alert when refill is required as well as in our servicing, with full traceability of service delivery to provide the best customer experience possible.
- Health & Safety
- A company with a ‘World Class’ Health & Safety record.
- Sustainability
- A company focused on delivering sustainable operational solutions, and working towards zero customer waste to landfill across our full customer portfolio, and already achieved in England and Wales
Contact info
Compass House, Crawley, RH10 9PY, West Sussex, United Kingdom
- 08082716831
- marketing.uk@rentokil.com
- initial.co.uk/washroom-services
4.9
Excellent
17K reviews
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simon was very pleasant and very…
simon was very pleasant and very helpful always had a smile on his face very chatty
September 15, 2026
Reply from Initial Washroom Hygiene UK
Sandra Cluskey,
We appreciate you sharing your positive experience. We're so happy to hear that our team member was pleasant, helpful, and always had a smile.
Initial Washroom Hygiene UK
Nick is great
Nick is great, he’s friendly and gets the job done quickly and efficiently 10/10 would recommend
August 31, 2026
Reply from Initial Washroom Hygiene UK
Applegreen t/a petrogas group,
We're so glad to hear that you had such a positive experience and that our team member was friendly and efficient. Thank you for your high recommendation!
Initial Washroom Hygiene UK
Great experience as a Customer
Rory is an excellent person, he's very reliable, very friendly and efficient in his role. He makes the effort to build a rapport with the shops he services, very professional and a really good representation of his company.
September 15, 2026
Reply from Initial Washroom Hygiene UK
Jayde,
We're so pleased to hear about your positive experience! It's wonderful to know that our team member is reliable, friendly, and efficient. We truly appreciate you recognizing their professionalism and effort in building rapport.
Initial Washroom Hygiene UK
Staff and service always friendly.
September 15, 2026
Reply from Initial Washroom Hygiene UK
Granero lounge,
We are so pleased to hear that you consistently find our team to be friendly and our service excellent. Thank you for sharing your positive feedback!
Initial Washroom Hygiene UK
A quality job well done
Colin does such a brilliant job here at Lidl he’s very professional, friendly and polite and works to a high standard
Thank you very much
September 18, 2026
Reply from Initial Washroom Hygiene UK
Lidl,
We're so pleased to hear such wonderful feedback! It's fantastic to know that our team member is very professional, friendly, and polite, and consistently works to a high standard. Thank you for sharing your kind words.
Initial Washroom Hygiene UK
friendly staff good customer service
August 24, 2026
Reply from Initial Washroom Hygiene UK
Robert Pochin,
We are so pleased to hear that you had such a positive experience with our team and appreciated their excellent service. Thank you for your wonderful feedback!
Initial Washroom Hygiene UK
Amazing experience from Michael!
Amazing experience, great and efficient service! Michael is professional and friendly, and always happy to help.
September 15, 2026
Reply from Initial Washroom Hygiene UK
Southampton Sport- Jubilee,
We're so glad to hear you had such a positive experience and received great, efficient service. We appreciate you highlighting our team member's professional and friendly demeanor. Thank you for your kind words!
Initial Washroom Hygiene UK
Great service
Great service
Carl is always very friendly and does a great job
We are very happy with the job that's done
September 18, 2026
Reply from Initial Washroom Hygiene UK
Sandfield engineering,
We're so glad to hear that you consistently receive great service and are very happy with the job that's done. Thank you for your kind words!
Initial Washroom Hygiene UK
Carl was extremely friendly and always…
Carl was extremely friendly and always speaks to everyone
September 18, 2026
Reply from Initial Washroom Hygiene UK
KFC,
We appreciate you sharing your positive experience! We're so glad to hear that our team member is friendly and always engages with everyone.
Initial Washroom Hygiene UK
Very attentive
September 14, 2026
Reply from Initial Washroom Hygiene UK
Thanks for the 5 stars and the review!
Reply from Initial Washroom Hygiene UK
The range,
We're so glad to hear you had such a positive experience with our service. We appreciate your kind words!
Initial Washroom Hygiene UK
Amazing....
John Carr is a very good member of the team. Goes above and beyond to make sure we get everything we need. Credit to the company
September 14, 2026
Reply from Initial Washroom Hygiene UK
S.c.,
We're so pleased to hear such wonderful feedback! It's fantastic to know that our team member consistently goes above and beyond to ensure you receive everything you need. Thank you for sharing your kind words.
Initial Washroom Hygiene UK
staff are friendly and we receive a…
staff are friendly and we receive a great service from them
September 18, 2026
Reply from Initial Washroom Hygiene UK
Kaleidoscope childcare limited,
We appreciate your kind words! We're so glad to hear that our staff are friendly and that you received great service from them. Thank you for your positive feedback.
Initial Washroom Hygiene UK
Great service friendly staff Colin does…
Great service friendly staff Colin does 5 star work.
September 18, 2026
Reply from Initial Washroom Hygiene UK
Customer,
We appreciate you sharing your positive experience. We're so happy to hear you received such great service from our team member and that you found our staff friendly.
Initial Washroom Hygiene UK
Happy with the service William gives us…
Happy with the service William gives us every week
September 7, 2026
Reply from Initial Washroom Hygiene UK
Burger King Whiteley,
We are so happy to hear you are pleased with the service our team member provides every week. We truly appreciate your kind words and positive feedback.
Initial Washroom Hygiene UK
Simon is always friendly and helpful
Simon is always friendly and helpful, he comes routinely and it is always lovely to see him.
September 15, 2026
Reply from Initial Washroom Hygiene UK
Isabel Wells,
We're so glad to hear that our team member is always friendly and helpful during their routine visits. Thank you for your wonderful feedback!
Initial Washroom Hygiene UK
Reply from Initial Washroom Hygiene UK
Lewis,
We are so happy to hear that our team member provided such excellent service. We truly appreciate your kind words and positive feedback.
Initial Washroom Hygiene UK
Very happy with the service always always happy to help
Very happy with the service always happy to help
September 16, 2026
Reply from Initial Washroom Hygiene UK
Games workshop,
We are so happy to hear you are very happy with our service and that we are always happy to help. We appreciate your kind words!
Initial Washroom Hygiene UK
Carl attends every 2 wks
Carl attends every 2 wks, always punctual friendly and polite. Very efficient
Thanks carl
September 16, 2026
Reply from Initial Washroom Hygiene UK
Sharon Stringer,
We appreciate you sharing your positive feedback. We are so happy to hear that our service was punctual, friendly, polite, and very efficient.
Initial Washroom Hygiene UK
Very good reliable service
Very good reliable service by a polite, friendly member of staff.
September 16, 2026
Reply from Initial Washroom Hygiene UK
Hardstaff barriers,
We appreciate your kind words! We're so glad to hear you received reliable service from a polite and friendly member of our staff.
Initial Washroom Hygiene UK
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