I'm leaving this 5 star review for Mariusz at the Newark on trent branch. Mariusz went above and beyond to rectify an issue with our brakes. We were almost 100 miles from home, and would have had maj... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Used this business for over 6 years and never had a problem.went yesterday for a air conditioning regas and very prompt service.the only down side is there is no option to change your booking online I... See more
Company replied
Always great service. Had a booked MOT but also needed to get another vehicle repaired urgently which was unplanned - both vehicles sorted within the hour. Very grateful for friendly efficient service... See more
Company replied
The Peterborough branch have been very helpful today, I mistakenly booked the wrong week, after a phone call to them they offered to squeeze me in that afternoon knowing I needed a oil change service... See more
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Company details
About IN'n'OUT Autocentres
Written by the company
IN'n'OUT Autocentres are a leading automotive repair and fast fit specialists in the UK. We specialise in tyres, MOT and servicing, exhausts, batteries, brakes, and air-conditioning on all makes and models of cars and LCV's.
We provide an alternative to main dealerships by providing convenient, vehicle maintenance solutions for all car makes and models. We believe you don't need to lose your car for the day for a simple repair. We book your car in for the time required to do the job meaning you can stay mobile for longer. Call us 03332479999 or book online. Servicing Made Simple.
Visit our website
Contact info
Brackmills Business Park, NN4 7PW, Northampton, United Kingdom
- 0333 247 9999
- reviews@inoautocentres.co.uk
- inoautocentres.co.uk
4.7
Excellent
15K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 59% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Asked the lad that did the oil change…
Asked the lad that did the oil change if he could see anything amiss underneath and he said he couldn't really find fault. I honestly expected something to be on its way out but nope. So I trust them.
July 2, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thanks for trusting us with your oil change. We're delighted to have met your expectations.
Helped with my request to proceed as…
Helped with my request to proceed as early as possible, very efficient
July 2, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your review!
We're pleased to hear that our team was able to help with your request and get everything arranged as efficiently as possible.
Thank you for choosing IN'n'OUT Autocentres, we look forward to welcoming you back in the future!
Reply from IN'n'OUT Autocentres
Thank you for the positive feedback! We're glad to hear you had a quick, informative, and friendly experience at our autocentres.
Amazing staff
Amazing staff and always looking out for the customers.
I would recommend them to anyone
July 2, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We are honoured to have provided you with amazing service. Thank you for recommending us!
Great experience with In n Out Leeds
Great experience with In n Out Leeds. Made an enquiry via WhatsApp Chat, received a response within 10 minutes. Was referred to my local In n Out Garage and they rang me straight away. Spoke to Stevie who was so helpful and friendly. Advised on what needs doing and fixed my problem. All the lads there were great! Would highly recommend this company
July 2, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for taking the time to leave such a fantastic review!
We're delighted to hear about your great experience with our Leeds team. It's brilliant to know that our WhatsApp service helped you get a quick response and that the team was able to support you promptly.
We're especially pleased to hear Stevie was helpful, friendly, and provided clear advice to get your issue resolved. We'll be sure to share your kind words with Stevie and the rest of the team, they'll be delighted to receive your feedback.
Thank you for your recommendation and for choosing IN'n'OUT. We really appreciate your support and look forward to helping you again in the future!
Staff are friendly and efficient with…
Staff are friendly and efficient with the work carried out. Wouldn’t go anywhere else now. Mat booked my car in for an MOT and was so helpful after I’d had a bad experience with another garage. Thank you would highly recommend
July 1, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you so much for your wonderful review and recommendation! We're delighted to hear that you had a positive experience with our team. We'll be sure to pass your kind words on to Mat, he'll really appreciate them. We're glad we could help after your previous experience and that we were able to restore your confidence. We look forward to looking after you and your car for many years to come. Thanks again for choosing us!
Kept informed of progress during…
Kept informed of progress during service and MOT. Parts required were ordered and fitted quickly
July 1, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We're pleased to have kept you informed during your service and MOT. Thank you for sharing your experience with us.
MOT booked for 4pm and the car was on…
MOT booked for 4pm and the car was on the ramp at 4pm. No delay quick service
July 1, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We're delighted to hear about your quick service for the MOT appointment. Thank you for sharing!
In and Out
In and Out that’s what they are named and I was in and out in half an hour with new set of spark plugs fitted. End of my service for this year. I’ll be going in and out next year too 👌
July 1, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for the fantastic review! We're so pleased we lived up to our name and had you back on the road in no time. It's great to hear your spark plug replacement was quick and hassle-free. We really appreciate your continued support, and we look forward to welcoming you back next year for your next service. Safe motoring until then!
Polite and professional staff
Polite and professional staff. Great service.
July 1, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We're pleased to hear about your positive experience with our polite and professional staff. Thank you for sharing your feedback!
"Happy customer
"Happy customer , took my car in for a interim service @08.30am, , I was so impressed and pleased how amazing and quick it was done, has I had an appointment at 09.40am , well done team for you’re help and getting all done quick time. "
I’ll be retuning next year for my full services,
Excellent service
June 24, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for taking the time to leave such a fantastic review! We're delighted to hear you were impressed with the speed and quality of your interim service, especially knowing you had another appointment to get to. Our team always aims to provide efficient service without compromising on quality, so it's great to know we delivered. We really appreciate your kind words and look forward to welcoming you back next year for your full service. Safe driving!
Used this business for over 6 years and…
Used this business for over 6 years and never had a problem.went yesterday for a air conditioning regas and very prompt service.the only down side is there is no option to change your booking online I tried for three days to get through and left messages on their automated service without getting a call back
June 30, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your continued support over the last six years—we really appreciate your loyalty and are delighted to hear you've consistently had positive experiences with us. It's great to know your air conditioning regas was completed promptly.
We're sorry to hear about the difficulty you experienced trying to change your booking. We appreciate you bringing this to our attention, as it's feedback like yours that helps us improve. We'll make sure your comments are shared with the team to review our booking and callback process.
Thank you again for your review, and we look forward to seeing you again soon.
Reply from IN'n'OUT Autocentres
We're delighted to hear that you had a great fast service at IN'n'OUT Autocentres. Thank you for sharing your experience with us.
Don’t commit to time slots
Booked a 45 minute time slot for an oil change as i was on the clock - the car sat outside for the entire 45 minutes.
Then took another hour to actually do an oil change.
Wouldn’t recommend if you actually need the work to be carried out within a time period.
Staff were friendly though.
June 30, 2026
Unprompted review
Booked my car in for a service & MOT
Booked my car in for a service & MOT at In & Out's Cribbs Causeway branch and was delighted with the experience. My car was promptly worked on and completed within the time span stated. My only criticism is that the chairs in the waiting area were more suited to a child and very uncomfortable but I'm sure this could easily be resolved.
June 30, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for taking the time to leave us such a lovely review! We're delighted to hear you had a great experience at our Bristol branch and that your service and MOT were completed promptly and within the expected timeframe.
We also appreciate your feedback about the waiting area seating. Thank you for highlighting this, we'll be sure to pass your comments on to the relevant team as we're always looking for ways to improve our customers' experience.
We look forward to welcoming you back again in the future. Safe driving!
Booking process was smooth
Booking process was smooth. Car was completed on time and the staff were very polite and professional. Especially the manager.
June 30, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your kind words! We appreciate you taking the time to leave such a lovely review.
Quick and easy
Full service and MOT. Warrington. Easy to book and pay for. Car service started when booked. Great experience. 5 star plus for Roekh, lovely guy and helpful. Nice to be served from someone very polite, professional and with a smile.
June 30, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your fantastic review! We're delighted to hear that booking and paying for your service and MOT was quick and easy, and that everything started on time.
We'll be sure to pass your kind words on to Roekh, he'll be thrilled to hear your feedback. Providing friendly, professional service with a smile is exactly what we aim for, so it's wonderful to know he made such a positive impression.
We really appreciate your recommendation and look forward to welcoming you back to our Warrington branch in the future. Safe motoring!
Friendly and welcoming staff
Friendly and welcoming staff. Effecient and professional and will never do any 'extra' work that's not needed but will advise on anything that might need attention in the future. Always being my car here for servicing and MOT.
June 22, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We are pleased to hear that you found our staff friendly and welcoming. Thank you for choosing IN'n'OUT Autocentres for your car servicing and MOT needs.
A great experience
A great experience. Always very professional and efficient at the Kettering branch.
June 29, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We are thrilled to hear about your great experience at our Kettering branch. Thank you for sharing your feedback with us!
Very friendly promp service
Very friendly promp service, been using this garage for 5 years,
June 29, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We are happy to hear that you have been using our garage for 5 years. Thank you for your wonderful feedback.
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