I'm leaving this 5 star review for Mariusz at the Newark on trent branch. Mariusz went above and beyond to rectify an issue with our brakes. We were almost 100 miles from home, and would have had maj... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Used this business for over 6 years and never had a problem.went yesterday for a air conditioning regas and very prompt service.the only down side is there is no option to change your booking online I... See more
Company replied
Always great service. Had a booked MOT but also needed to get another vehicle repaired urgently which was unplanned - both vehicles sorted within the hour. Very grateful for friendly efficient service... See more
Company replied
The Peterborough branch have been very helpful today, I mistakenly booked the wrong week, after a phone call to them they offered to squeeze me in that afternoon knowing I needed a oil change service... See more
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Company details
About IN'n'OUT Autocentres
Written by the company
IN'n'OUT Autocentres are a leading automotive repair and fast fit specialists in the UK. We specialise in tyres, MOT and servicing, exhausts, batteries, brakes, and air-conditioning on all makes and models of cars and LCV's.
We provide an alternative to main dealerships by providing convenient, vehicle maintenance solutions for all car makes and models. We believe you don't need to lose your car for the day for a simple repair. We book your car in for the time required to do the job meaning you can stay mobile for longer. Call us 03332479999 or book online. Servicing Made Simple.
Visit our website
Contact info
Brackmills Business Park, NN4 7PW, Northampton, United Kingdom
- 0333 247 9999
- reviews@inoautocentres.co.uk
- inoautocentres.co.uk
4.7
Excellent
15K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 59% of negative reviews
Typically replies within 2 weeks
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Excellent all round customer service
Excellent all round customer service, very efficient and very friendly
June 29, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you so much for the positive feedback! We appreciate your kind words about our customer service.
Fast,reliable,honest
June 29, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We're absolutely thrilled to hear that you found our service fast, reliable, and honest. Thank you for your feedback!
Excellent 👌
I have to say the MOT service at Bracknell in and out centre,was absolutely first class,The gentleman at the reception desk was very polite,and Craig the mechanic was Excellent,they were delayed and he rang to apologise,which understandable as they are busy,but he got the MOT done,Thankyou Craig and the gentleman behind the desk,1st class will be coming back again next year.
June 29, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We are absolutely thrilled to hear about your excellent experience at our Bracknell centre. Thank you for your kind words and we look forward to serving you again next year.
Car in for MOT today at Spalding
Car in for MOT today at Spalding, Lincs branch. Clean pass, no advisories at another test station last year. Now 6 advisories (Three I can understand and live with), three I do not believe should be there.
'Suspension arm (N/S rear) corroded but not seriously weakened'
'Suspension arm (O/S rear) corroded but not seriously weakened'
'Rear sub-frame corroded but not seriously weakened'
The car is 15 years old with 177k miles so of cause it's corroded ! It was corroded last year and the year before that but previous tester didn't feel the need to list it !
This smacks of a company trying to blag work that doesn't need doing whilst devaluing a customers car with a load of advisories. Won't be using again
June 29, 2026
Unprompted review
Car damage after MOT and new brakes fitted
After taking car for MOT and new brakes. The following day I went to.open bonnet. The casing over the bonnet and petrol cap workings is broken. All wires exposed . My car was immaculate before these destroyed it.
Car sill was a full of boot scuff marks. No respect for vehicle whatsoever. Cannot fill with petrol. The casing over the bonnet and petrol cap lever. Cracked and broken
I will be returning ASAP livid is an understatement.
June 26, 2026
Unprompted review
Wisbech branch 10/10 always
Wisbech branch 10/10 always. Super helpful. Super professional staff. Friendly service provided. We dont go anywhere else
June 27, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for sharing your experience at our Wisbech branch. We're glad to hear that you always receive super helpful and professional service from our friendly staff.
quick efficient service
quick efficient service, good value for money. arrived a little earlier than my appointment time however car pretty much went in and completed mot on time. Will definitely be returning to get my car a full service and fix a few issues highlighted in the mot
June 27, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your review! We're glad to hear you found our service quick and efficient. We look forward to assisting you with your car's full service and any necessary fixes in the future.
Always met by friendly informative…
Always met by friendly informative mechanics, can't fault the service I have received since I have been taking my car to them over last 3 yrs. At 65 I need people I can trust to give me the best advice....and they always do...thank you
June 27, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We're honoured to have provided you with friendly and informative service over the last 3 years. Thank you for your trust in us, Julie.
Brilliant service from start to finish
Brilliant service from start to finish. Reception guy was very friend and explained things. Very helpful
June 26, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We're delighted to hear about your brilliant service experience at IN'n'OUT Autocentres. Thank you for sharing your positive feedback!
Recommended
As a women motorist who doesn’t know about car mechanics, I am always worried about being ripped off. But no more. I tried Basingstoke In and Out. Brilliant bunch of guys there. Knowledgeable, respectful and friendly. Very professional. I can’t fault them. I also find them very reasonable and have good service plans. Thank you so much. Jordan did a great service on my car and Mr G is great. 5 *
March 4, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We're delighted to hear about your positive experience at IN'n'OUT Autocentres Basingstoke. Thank you for recommending us!
Took my car for a MOT and service staff…
Took my car for a MOT and service staff are very friendly, polite and knowledgeable.
My mini has two speedometers one being digital that has not worked for some time, after being in the INnOut centre for a service it’s come back working! thank you so much
June 26, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for sharing your positive experience with us. We are thrilled to hear that our staff were friendly, polite, and knowledgeable. We are glad we could assist with your car's digital speedometer.
Excellent service at the Norwich branch…
Excellent service at the Norwich branch on Hall Road.
June 26, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We really appreciate you taking the time to leave your positive review and look forward to welcoming you back to our Norwich branch in the future. Safe motoring!
Great experience as ever
Always polite, knowledgable and very reasonable on price. Half the quote vw gave me the day before.
June 26, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your fantastic review! We're delighted to hear you had another great experience with us. It's wonderful to know you found our team polite, knowledgeable and that we were able to offer great value for money.
We really appreciate your continued support and look forward to welcoming you back again in the future. Safe motoring!
Always a good service lovely staff…
Always a good service lovely staff won’t go anywhere else
June 26, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We greatly appreciate your positive feedback! Thank you for choosing IN'n'OUT Autocentres.
Reply from IN'n'OUT Autocentres
Thank you for your wonderful feedback! We appreciate your kind words and look forward to seeing you again in the future.
I took my car to for an Mot and Wet cam…
I took my car to for an Mot and Wet cam belt change excellent service,price and job done thanks to you all.😊.
June 25, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Your positive feedback is greatly appreciated! We're thrilled to hear that you had an excellent experience with us. Thank you for choosing IN'n'OUT Autocentres for your car needs.
Always a good experience staff friendly…
Always a good experience staff friendly and helpful both myself and my daughter use the garage and always happy
June 25, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Your positive experience with our staff is greatly appreciated. Thank you for your kind words!
Great service
After the car service I was about to pay for a £499 package but I was told I didn't need it. He is just being honest with us. Instead of paying for something in the package that we don't need. I really appreciate his help.In and out of Bristol you are amazing. We were with you for the last 10 years and you never disappoint us..
June 24, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you for your review! We are thrilled to hear about your positive experience with our service. Your loyalty over the last 10 years means a lot to us.
Very good experience
Very good experience. Great service and communication. Friendly and efficient.
June 25, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
We are delighted to hear about your very good experience at IN'n'OUT Autocentres. Thank you for sharing your feedback with us.
Excellent friendly service
Excellent friendly service, always try and get you booked in even when they’re extremely busy, I always recommend to family and friends who now use on a regular basis, all round excellent customer service
June 25, 2026
Unprompted review
Reply from IN'n'OUT Autocentres
Thank you so much for your wonderful review! We're delighted to hear you've consistently received excellent, friendly service from our team. We always do our best to accommodate our customers, even during our busiest times, so it's great to know that effort is appreciated.
Your recommendation to your family and friends means a great deal to us, and we're thrilled they've become regular customers too. Thank you for your continued support, we look forward to welcoming you back again soon!
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