Interflora New Zealand Reviews 

8,170
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,098 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that orders arrive promptly, in pristine condition, and right on schedule for special occasions. Consumers also find the online ordering process extremely straightforward and convenient, making it very easy to select and purchase wonderful gifts from anywhere in the world. However, some people mentioned that the delivered flower arrangements occasionally did not match the vibrant colors, quantities, and styles advertised online. Others were disappointed when the received bouquets contained significantly fewer blooms than expected or when substitutions were made without prior consultation.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the floral arrangements arrive fresh,... See more

Delivery service

Consumers find delivery service to be positive, highlighting that flowers arrive on time, promptly, and in... See more

Order

Clients share positive opinions on order, highlighting the quick and straightforward online process that... See more

Quality

People report positive experiences with quality, noting that the blooms arrive fresh, vibrant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Definitely one of the best companies to sort my fresh flower delivery. The blooms were perfectly arranged with a beautiful array of pastel colours and unopened buds. Delivery was prompt and as schedul... See more

Company replied

Rated 5 out of 5 stars

Thank you so much for the beautiful bright bouquet delivered to my dear friend who is currently unwell. The flowers were delivered on a Saturday which really helped to brighten my friends day

Company replied

Rated 5 out of 5 stars

Ordered online sunday and got delivered Monday, recipient was happy and loved the handcream. Update... after writing review got a video call and shown the arrangement of flowers and was not what I... See more

Company replied

Rated 5 out of 5 stars

What a fantastic experience! I ordered 3 weeks prior to the date i needed the flowers delivered and I was worried they might get forgotten but i received an email on the day and they were delivered no... See more

Company replied


Company details

  1. Flower Delivery
  2. also in
  3. Florist

Written by the company

Established in 1935, Interflora New Zealand is part of an extensive network of florists worldwide working together to deliver same-day flowers to your loved one. At Interflora New Zealand we champion local. When sending flowers with Interflora you are supporting a local artisan florist business in New Zealand and afar. We can offer same-day delivery around New Zealand if orders are placed by 2.00 pm weekdays and 11.00 am Saturdays and our international flower delivery service can also be same-day delivery.

Interflora New Zealand, Your Flower Experts

Written by the company

We're committed to delivering the freshest blooms available on the day in New Zealand and overseas.
Every bouquet sent with Interflora supports a local artisan florist to create gifts with passion, expertise, and the utmost care.
Creating Special Moments
It's all about making someone feel that little bit more wonderful. Helping you share that moment of connection is what gives us life.

Same-Day Delivery Worldwide

Interflora’s network of florists offer same day flower delivery throughout New Zealand

Interflora’s network of florists offer same day flower delivery throughout New Zealand
Order before 2pm on weekdays and 11am on Saturday for same-day delivery to most areas.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.5

All reviews

(8,170)

1,040 reviews in the last 12 months

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Rated 4 out of 5 stars

Great fast delivery

Great fast delivery. I did put my name to go on the card in the online form but it seems it didn’t come thru to the florist only the message did. Might be a website glitch. Had to check with my friend that she recieved the flowers.

August 30, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Hello Courtney, unfortunately you did not write your name on the card itself. We are pleased you were happy with the fast delivery. We hope the flowers cheered your friend up.

Rated 5 out of 5 stars

Great service

Great service

August 30, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Thanks Jan, we really appreciate you taking the time to review us and thank you for your order.

Rated 5 out of 5 stars

Found the process very easy

Found the process very easy. It was great that i got a call to say they were delivered very reasduring

August 30, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased you found the process easy and that our call about the delivery was reassuring. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Great service

Great service, quick, easy & efficient. Flowers were so beautiful.

August 28, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear that you found our service quick, easy, and efficient. It's wonderful that you found the flowers beautiful! Thank you for your positive feedback.

Rated 2 out of 5 stars

Nothing like the description/photo chosen…

The photo i received from the recipient was very disappointing. They didnt resemble the pastel bouquets had chosen in quantity or flower selection. Not even pastel.

August 29, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are sorry to hear that Catherine. Please send us a photo and we will investigate further. Send to orders@interflora.co.nz

Rated 5 out of 5 stars

Excellent service.

Excellent service and recipient very happy with their flowers.

August 28, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so delighted to hear that you experienced excellent service and that the recipient was very happy with their beautiful flowers! Thank you for sharing your positive feedback.

Rated 4 out of 5 stars

Very pleased

Very pleased. Beautiful colours. Well packaged for transporting. Delivered on time.

August 28, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so glad you loved the colors and that your order arrived safely and on time! Thank you for your kind words.

Rated 5 out of 5 stars

Thank you for the beautiful flowers and…

Thank you for the beautiful flowers and fast service. I ordered the flowers the night before and my friend received her flowers in the morning. She was surprised when she received her beautiful flowers. Great and excellent service. Thank you.❤️

August 28, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that your friend loved her beautiful flowers and was surprised! We appreciate your kind words about our fast and excellent service.

Rated 5 out of 5 stars

Gorgeous

Easy process to order. The family i sent them to unexpectedly called me to thank me & say how absolutely gorgeous the flowers were. Delivered on time, perfect timing the family said.

August 27, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear that the ordering process was easy for you and that the flowers were delivered on time. It's wonderful to know that your family loved how gorgeous they were! Thank you for sharing your positive experience.

Rated 5 out of 5 stars

Highly recommend!

Straightforward online process made ordering flowers easy. An error I had made in the delivery address was quickly remedied after one phone call. Same day delivery was greatly appreciated. Exquisite bouquet - I received photos from the delighted recipient.

August 28, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear that our online ordering process was straightforward and that we could quickly resolve the delivery address issue for you. It's wonderful that the same-day delivery was appreciated and that the recipient loved the exquisite bouquet!

Rated 3 out of 5 stars

Outdated website

The flowers they featured were not available and the delivery date was not achievable

August 26, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Hi Nick, we are so sorry that the Daffodils were not available. The florist was unable to secure any for this order. We believe something else was sent as a replacement.

Rated 1 out of 5 stars

Very disappointed with the photo I…

Very disappointed with the photo I received of flowers sent for my sis-in-laws 70th Birthday
Cost me $95 for approx 10 tulips and the photo shows they have blown straight away

August 26, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Hello Shelley, do you have a photo that you can forward to us? Please send to orders@interflora.co.nz

Rated 1 out of 5 stars

Ridiculous service

Ridiculous service. Didn't delivered the order and a part from that no one is responding on call or WhatsApp.

August 27, 2026
Unprompted review
Interflora New Zealand logo

Reply from Interflora New Zealand

Hi Harpett, do you have the correct company? ( Interflora New Zealand ) we have no orders under you name or associated with the order number in your details. We also do not use WhatApp. Please email us on orders@interflora.co.nz and we can look into this more

Rated 5 out of 5 stars

The recipient was delighted with the…

The recipient was delighted with the blooms chosen and it arrived promptly

August 27, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that the recipient was delighted with the floral arrangement and that it arrived promptly. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

The service was fantastic and the…

The service was fantastic and the flowers were delivered and waiting in my daughter's hospital room when she came out of surgery

August 26, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear that the service was fantastic and that the flowers were there to greet your daughter after her surgery. We wish her a speedy recovery! Thank you for sharing your positive experience.

Rated 5 out of 5 stars

Beautiful flowers great efficient…

Beautiful flowers great efficient service highly recommend 💐

August 26, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear you enjoyed our beautiful flowers and efficient service. We truly appreciate your recommendation!

Rated 5 out of 5 stars

The order I placed earlier this week…

The order I placed earlier this week was delivered 2 days later as shown on your web site.

The person who was the recipient was delighted.

Thank you very much.

August 26, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that the delivery arrived on time and that the recipient was delighted! Thank you for sharing your positive feedback with us.

Rated 5 out of 5 stars

Beautiful plant delivered on time as…

Beautiful plant delivered on time as promised. Recipients were very happy with the product.

August 26, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that the beautiful plant was delivered on time and that the recipients were very pleased with the product! Thank you for your wonderful feedback.

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