Interflora New Zealand Reviews 

8,172
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,098 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that orders arrive promptly, in pristine condition, and right on schedule for special occasions. Consumers also find the online ordering process extremely straightforward and convenient, making it very easy to select and purchase wonderful gifts from anywhere in the world. However, some people mentioned that the delivered flower arrangements occasionally did not match the vibrant colors, quantities, and styles advertised online. Others were disappointed when the received bouquets contained significantly fewer blooms than expected or when substitutions were made without prior consultation.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the floral arrangements arrive fresh,... See more

Delivery service

Consumers find delivery service to be positive, highlighting that flowers arrive on time, promptly, and in... See more

Order

Clients share positive opinions on order, highlighting the quick and straightforward online process that... See more

Quality

People report positive experiences with quality, noting that the blooms arrive fresh, vibrant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Definitely one of the best companies to sort my fresh flower delivery. The blooms were perfectly arranged with a beautiful array of pastel colours and unopened buds. Delivery was prompt and as schedul... See more

Company replied

Rated 5 out of 5 stars

Thank you so much for the beautiful bright bouquet delivered to my dear friend who is currently unwell. The flowers were delivered on a Saturday which really helped to brighten my friends day

Company replied

Rated 5 out of 5 stars

Ordered online sunday and got delivered Monday, recipient was happy and loved the handcream. Update... after writing review got a video call and shown the arrangement of flowers and was not what I... See more

Company replied

Rated 5 out of 5 stars

What a fantastic experience! I ordered 3 weeks prior to the date i needed the flowers delivered and I was worried they might get forgotten but i received an email on the day and they were delivered no... See more

Company replied


Company details

  1. Flower Delivery
  2. also in
  3. Florist

Written by the company

Established in 1935, Interflora New Zealand is part of an extensive network of florists worldwide working together to deliver same-day flowers to your loved one. At Interflora New Zealand we champion local. When sending flowers with Interflora you are supporting a local artisan florist business in New Zealand and afar. We can offer same-day delivery around New Zealand if orders are placed by 2.00 pm weekdays and 11.00 am Saturdays and our international flower delivery service can also be same-day delivery.

Interflora New Zealand, Your Flower Experts

Written by the company

We're committed to delivering the freshest blooms available on the day in New Zealand and overseas.
Every bouquet sent with Interflora supports a local artisan florist to create gifts with passion, expertise, and the utmost care.
Creating Special Moments
It's all about making someone feel that little bit more wonderful. Helping you share that moment of connection is what gives us life.

Same-Day Delivery Worldwide

Interflora’s network of florists offer same day flower delivery throughout New Zealand

Interflora’s network of florists offer same day flower delivery throughout New Zealand
Order before 2pm on weekdays and 11am on Saturday for same-day delivery to most areas.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.5

All reviews

(8,172)

1,040 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The order I placed earlier this week…

The order I placed earlier this week was delivered 2 days later as shown on your web site.

The person who was the recipient was delighted.

Thank you very much.

August 26, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that the delivery arrived on time and that the recipient was delighted! Thank you for sharing your positive feedback with us.

Rated 5 out of 5 stars

Beautiful plant delivered on time as…

Beautiful plant delivered on time as promised. Recipients were very happy with the product.

August 26, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that the beautiful plant was delivered on time and that the recipients were very pleased with the product! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Easy to order

Easy to order, great communication along the delivery and the flowers were fabulous

August 26, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear that your ordering experience was easy, that our communication regarding delivery was great, and that the flowers were fabulous! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Easy ordering and prompt delivery

Easy ordering and prompt delivery, beautiful flowers too! Very pleased

August 26, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear that your ordering experience was easy and that the delivery was prompt. It's wonderful that you found the flowers beautiful! Thank you for your positive feedback.

Rated 3 out of 5 stars

The flowers were lovely but I paid…

The flowers were lovely but I paid extra to have chocolates with the flowers and they did not arrive together the chocolates came a few days later !!! This is not what I wanted
Pamela Rutherfurd

August 26, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We appreciate you sharing your experience. We are truly sorry the chocolates did not arrive with the flowers as expected. We are reviewing this with the courier to prevent this from happening again.

Rated 5 out of 5 stars

Order went smoothly

Order went smoothly. Arrived before confirmation email. Very happy.

August 25, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear that your order went smoothly and arrived so quickly! We're delighted that you are very happy with your experience. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Fast and easy and flowers were beautiful

Fast and easy and flowers were beautiful

August 25, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear that your experience was fast and easy, and that you found the flowers beautiful. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Easy and on time

August 25, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that your experience was both easy and on time. We truly appreciate your positive feedback!

Rated 1 out of 5 stars

If they delivered what you ordered

If they delivered what you ordered, it would be a hell of lot better. Disappointed to order a Seasonal Bright and Bold only for a bunch consisting of 3 colours and mostly greenery to be delivered. Charging me $120 + , you would think a little bit of effort could be made.

August 24, 2026
Unprompted review
Interflora New Zealand logo

Reply from Interflora New Zealand

Hello Clayton, please send us a photo so we can look into this for you. Send to orders@interflora.co.nz

Rated 5 out of 5 stars

Ordered online

Ordered online, very easy and hassle free. I was informed all of the way when the flowers arrived. The recipient was highly delighted with the beautiful bouquet that arrived.

August 23, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear that your online ordering experience was easy and hassle-free, and that you were kept informed about the delivery. It's wonderful that the recipient loved the beautiful bouquet!

Rated 5 out of 5 stars

Amazing!!!

Easy, reliable and incredible results as always. Never dissapointed with Interflora year after year.

August 22, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so happy to hear that you consistently have such a positive experience with us. We appreciate your loyalty and kind words!

Rated 5 out of 5 stars

Ordered flowers for my wife.

Ordered flowers for my wife.
The flowers exceeded my expectations.
Delivery was on time.
Would happily order again.

August 22, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're absolutely delighted to hear that the flowers for your wife exceeded your expectations and that the delivery was on time! We truly appreciate your kind words and look forward to serving you again.

Rated 5 out of 5 stars

Lovely flowers

Lovely flowers, same day delivery. Very happy

August 22, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that you loved the flowers and that our same-day delivery met your expectations! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Easy to do on line order and flowers…

Easy to do on line order and flowers arrived on schedule. Recipient loved them.

August 22, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear that your online order was easy to place and that the flowers arrived on schedule. It's wonderful that the recipient loved them! Thank you for your positive feedback.

Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers. Fresh and delivered on time.

August 22, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that the flowers were beautiful, fresh, and delivered on time! We appreciate your wonderful feedback.

Rated 5 out of 5 stars

Your beautiful flowers cheered my…

Your beautiful flowers cheered my cousin up very much
Thank you so much for this great service.

August 22, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so happy to hear that our beautiful flowers brought cheer to your cousin! It's wonderful to know our service was great. Thank you for your kind feedback.

Rated 4 out of 5 stars

Great product selection (flowers) which…

Great product selection (flowers) which arrived in good time for that special day. My wife was over the moon with the assortment of flowers and buds. Slight mishap with add-on product, but no fault of Interflora. they did however remedy the courier issue. Much appreciated.

August 19, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear your wife loved the assortment of flowers and that they arrived in good time for her special day. We appreciate you acknowledging our efforts to resolve the courier issue. Thank you for your feedback!

Rated 5 out of 5 stars

Lovely fresh flowers and yumm…

Lovely fresh flowers and yumm chocolates. Impressed they delivered the next day when I ordered in the evening. Thanks as it was for a birthday😁

August 21, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear that you enjoyed the fresh flowers and delicious chocolates! Thank you for your kind words!

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