justincases.co.uk Reviews 

248
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting its speed and reliability. Many people also appreciate the exceptional packaging, ensuring products arrive in perfect condition. Reviewers frequently highlight the excellent product selection and quality, often finding specific items they sought. The overall ordering process is described as easy and smooth, with good communication from placement to delivery. This consistent positive feedback extends to the overall service, which many consumers describe as first-class and highly efficient. People frequently express their satisfaction with the entire experience, from finding the desired product to its prompt and safe arrival.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the swift and efficient... See more

Product

People report positive experiences with product, often highlighting the fabulous wine and its great price.... See more

Order

Clients share positive opinions on the ordering process, with many noting how easy it is to place an order... See more

Service

Reviewers highlight positive aspects of service, with many customers consistently praising the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent performance. Great communication from when I first placed my order, right up to receiving my wines. The wines were really well packaged, and the couriers had obviously taken care of the... See more

Company replied

Rated 5 out of 5 stars

My wife tried this wine on a P&O cruise last year. We gave been looking for it since the day we returned home. Fantastic wine at a great price, great delivery and now she can look forward to many... See more

Company replied

Rated 5 out of 5 stars

Never used the company previously. Had good reviews and the particular wine I was seeking. The whole process was easy. Delivery in a few days and what packaging! Very secure and I dare say they hav... See more

Company replied

Rated 5 out of 5 stars

I ordered the wine and it was very promptly processed and delivered. Although I asked for DPD as previously I had had problems with parcel force, parcel force was used but they did manage to deliver o... See more

Company replied


Company details

  1. Wine Store

Written by the company

Online Wine Merchant based in London UK selling wine by full cases.


Contact info

4.9

Excellent

TrustScore 5 out of 5

248 reviews

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1-star

Asks customers to review

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4.9

All reviews

(248)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick delivery and great products

Quick delivery and great products. Highly recommend

May 22, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Licia,

We’re so glad you had a positive experience! We strive to provide this level of service every time.

Kind Regards,

Just in Cases Team

Rated 5 out of 5 stars

Prompt, efficient, value for money

Prompt, efficient service, even to responding effectively to my late change to delivery instructions. Good value too. 👍

May 12, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Mae,

We’re so glad you had a positive experience! We strive to provide this level of service every time.

Kind Regards,

Just in Cases Team

Rated 5 out of 5 stars

Good wine

Nice people, good wine

April 30, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Alan,

Thank you for the kind words. It is very much appreciated.

Best Wishes,

Just in Cases Team

Rated 4 out of 5 stars

Great wine

Great wine, just wished it was cheaper.

April 27, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Lisa,

Thank you for taking the time to write a review. As a small family run business, we appreciate all feedback and it is very important to us.

We work very closely with our suppliers to keep prices as low as possible. We will continue to do so and if we are able to, we will always pass any savings onto our customers.

Best wishes,

Just in Cases Team

Rated 5 out of 5 stars

Straight forward purchase

Straight forward purchase, good communication throughout until delivered.

April 26, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Miss Fallows,

We’re so glad you had a positive experience! We strive to provide this level of service every time.

Just in Cases Team

Rated 5 out of 5 stars
justincases.co.uk logo

Reply from justincases.co.uk

Dear John,

Thank you for taking the time to write a review. This is really appreciated and makes a big difference for us!

Thank you,

Just in Cases Team

Rated 5 out of 5 stars

Another great experience with Just in Cases!

Another great experience with Just in Cases! Our order was speedily dispatched and communication was great throughout. Highly recommended.

April 15, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Jack,

What a great review! Thank you!

Just in Cases Team

Rated 5 out of 5 stars

Good wine, fast delivery

Good price wine, with simple ordering and very fast delivery.

April 17, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Customer,

Thank you for the 5* review.

Best wishes,

Just in Cases Team

Rated 5 out of 5 stars

Great service quick delivery well…

Great service quick delivery well packaged

April 16, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Sharon,

Thank you for taking the time to write a review.

We strive to provide this level of service every time and hope you will order from us again in the future.

Many thanks,

Just in Cases Team

Rated 5 out of 5 stars

Great selection wines

Great selection wines. my case arrived swiftly.

April 9, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Richard,

We take great pride in curating exceptional wine lists, and we’re thrilled that you enjoyed your purchase.

Kind Regards,

Just in Cases Team

Rated 5 out of 5 stars

Item was delivered on time and in…

Item was delivered on time and in perfect condition, very satisfied.

April 14, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Anthony,

Thank you for the positive feedback. We strive to provide this level of service every time.

Best wishes,

Just in Cases Team

Rated 3 out of 5 stars

Good service but the vintage was…

Good service .

April 9, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Iain,

We are very sorry to hear there has been an issue with an order placed through us.

Can you please email us a photo of what you have received to info@justincases.co.uk, so that we can investigate? Our records show that you ordered the 2023 vintage and our current stock is 2023.

We are looking forward to hearing from you.

Kind Regards,

Just in Cases Team

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