justincases.co.uk Reviews 

248
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting its speed and reliability. Many people also appreciate the exceptional packaging, ensuring products arrive in perfect condition. Reviewers frequently highlight the excellent product selection and quality, often finding specific items they sought. The overall ordering process is described as easy and smooth, with good communication from placement to delivery. This consistent positive feedback extends to the overall service, which many consumers describe as first-class and highly efficient. People frequently express their satisfaction with the entire experience, from finding the desired product to its prompt and safe arrival.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the swift and efficient... See more

Product

People report positive experiences with product, often highlighting the fabulous wine and its great price.... See more

Order

Clients share positive opinions on the ordering process, with many noting how easy it is to place an order... See more

Service

Reviewers highlight positive aspects of service, with many customers consistently praising the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent performance. Great communication from when I first placed my order, right up to receiving my wines. The wines were really well packaged, and the couriers had obviously taken care of the... See more

Company replied

Rated 5 out of 5 stars

My wife tried this wine on a P&O cruise last year. We gave been looking for it since the day we returned home. Fantastic wine at a great price, great delivery and now she can look forward to many... See more

Company replied

Rated 5 out of 5 stars

Never used the company previously. Had good reviews and the particular wine I was seeking. The whole process was easy. Delivery in a few days and what packaging! Very secure and I dare say they hav... See more

Company replied

Rated 5 out of 5 stars

I ordered the wine and it was very promptly processed and delivered. Although I asked for DPD as previously I had had problems with parcel force, parcel force was used but they did manage to deliver o... See more

Company replied


Company details

  1. Wine Store

Written by the company

Online Wine Merchant based in London UK selling wine by full cases.


Contact info

4.9

Excellent

TrustScore 5 out of 5

248 reviews

5-star
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1-star

Asks customers to review

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How this company uses Trustpilot

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4.9

All reviews

(248)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well packed

Well packed & delivered in time promised without delays

September 26, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Roger,

We’re so glad you had a positive experience! We strive to provide this level of service every time.

Kind Regards,

Just in Cases Team

Rated 5 out of 5 stars

Easy wine order

How easy it was to order and the delivery was sorted and on time

September 20, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Susan,

Thank you very much for taking the time to leave a review, it is very much appreciated!

Kind Regards,

Just in Cases Team

Rated 5 out of 5 stars

Never used the company previously

Never used the company previously. Had good reviews and the particular wine I was seeking.
The whole process was easy.
Delivery in a few days and what packaging! Very secure and I dare say they have few damaged bottles.
Well done

September 20, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Ronald,

We’re so glad you had a positive experience! We are very proud of our 100% recyclable and very secure packaging.

Many thanks!

Just in Cases Team

Rated 5 out of 5 stars

All delivered promptly

All delivered promptly, as promised.

August 29, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear David,

Thank you for the 5*!

Cheers,

The Winedirect Team

Rated 5 out of 5 stars

Finally source this wine

My wife tried this wine on a P&O cruise last year. We gave been looking for it since the day we returned home.

Fantastic wine at a great price, great delivery and now she can look forward to many happy night having a few glasses of her favourite wine.

August 21, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear PB,

Thank you for leaving such lovely feedback. We are very happy that we could help a little in sourcing this wine to enjoy together.

Cheers,

Just in Cases Team

Rated 5 out of 5 stars

Very efficient

Very efficient. I would buy again.

August 20, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Dave,

Thank you for the review!

Cheers,

Just in Cases Team

Rated 5 out of 5 stars

Delivery was prompt

Delivery was prompt - only took 2-3 days following order to arrive. Delivery man was very friendly.

August 13, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Prof. Andrew Lemmey,

We’re so glad you had a positive experience! We strive to provide this level of service every time.

Many thanks,

Just in Cases Team

Rated 5 out of 5 stars

How it should be done

Offer, communication, accuracy, packaging

August 1, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Hugh,

Thank you for taking the time to write a review, we really do appreciate it.

Kind Regards,

Just in Cases Team

Rated 5 out of 5 stars

fast delivery on time.

fast delivery on time.

July 14, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear customer,

We are very glad to hear you are happy with the service received.

Many thanks,

Just in Cases Team

Rated 5 out of 5 stars

Ordering process was simple and…

Ordering process was simple and straightforward, goods arrived within 4 working days and I am in the north east of Scotland. Would highly recommend

June 19, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Norma,

We’re so glad you had a positive experience! We strive to provide this level of service every time.

Kind Regards,

Just in Cases Team

Rated 5 out of 5 stars

Delivered exactly what I ordered when…

Delivered exactly what I ordered when they said they would. Great service 😀

June 4, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Mr A Griffiths,

Thank you for taking the time to write a review. We truly do appreciate it!

Kind Regards,

Just in Cases Team

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