justincases.co.uk Reviews 

248
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting its speed and reliability. Many people also appreciate the exceptional packaging, ensuring products arrive in perfect condition. Reviewers frequently highlight the excellent product selection and quality, often finding specific items they sought. The overall ordering process is described as easy and smooth, with good communication from placement to delivery. This consistent positive feedback extends to the overall service, which many consumers describe as first-class and highly efficient. People frequently express their satisfaction with the entire experience, from finding the desired product to its prompt and safe arrival.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the swift and efficient... See more

Product

People report positive experiences with product, often highlighting the fabulous wine and its great price.... See more

Order

Clients share positive opinions on the ordering process, with many noting how easy it is to place an order... See more

Service

Reviewers highlight positive aspects of service, with many customers consistently praising the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent performance. Great communication from when I first placed my order, right up to receiving my wines. The wines were really well packaged, and the couriers had obviously taken care of the... See more

Company replied

Rated 5 out of 5 stars

My wife tried this wine on a P&O cruise last year. We gave been looking for it since the day we returned home. Fantastic wine at a great price, great delivery and now she can look forward to many... See more

Company replied

Rated 5 out of 5 stars

Never used the company previously. Had good reviews and the particular wine I was seeking. The whole process was easy. Delivery in a few days and what packaging! Very secure and I dare say they hav... See more

Company replied

Rated 5 out of 5 stars

I ordered the wine and it was very promptly processed and delivered. Although I asked for DPD as previously I had had problems with parcel force, parcel force was used but they did manage to deliver o... See more

Company replied


Company details

  1. Wine Store

Written by the company

Online Wine Merchant based in London UK selling wine by full cases.


Contact info

4.9

Excellent

TrustScore 5 out of 5

248 reviews

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1-star

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4.9

All reviews

(248)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Easy to order, kept informed of order to delivery.
Packed well and arrived in tact.
Competitive prices.
Excellent customer service overall.

January 1, 2026
justincases.co.uk logo

Reply from justincases.co.uk

Dear Jan,

Thank you very much for taking the time to leave a review.

We strive to delver this level of service every time and will be very happy to serve you again in the future!

Kind Regards,

Just in Cases Team

Rated 5 out of 5 stars

Excellent performance,will definitely be ordering from them again.

Excellent performance.
Great communication from when I first placed my order, right up to receiving my wines.
The wines were really well packaged, and the couriers had obviously taken care of the parcel. Top marks from me, I will definitely be ordering from you again.

December 18, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Mark,

Thank you ever so much for an amazing review.

Happy New Year!

Just in Cases Team

Rated 5 out of 5 stars

Service excellent

Service excellent, punctuality very good.

December 9, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Euan,

Many thanks for taking the time to leave a 5* review!

Best wishes,

Just in Cases Team

Rated 4 out of 5 stars

Good tracking

Good tracking. I'm not sure why the proof of age was needed when I get deliveries from other wine merchants. But everything was delivered in the end as expected.

December 5, 2025
Rated 5 out of 5 stars

Fantastic packaging and delivery quick…

Fantastic packaging and delivery quick and whole process very easy.

November 26, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Mark,

Thank you for the kind review!

We are proud of our 100% recyclable eco friendly packaging.

Have a good weekend,

Just in Cases Team

Rated 5 out of 5 stars

Easy to order

Easy to order, kept upto date with order and when it was dispatched. Arrived very quickly from ordering.

November 25, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Tracey,

Thank you for your kind words! We’re delighted to hear you enjoyed our service.

Best wishes,

Just in Cases Team

Rated 5 out of 5 stars

Great rare wine at really reasonable…

Great rare wine at really reasonable prices

November 15, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Mark,

We take great pride in curating exceptional wine lists, and we’re thrilled that you enjoyed your purchase.

Best wishes,

Just in Cases Team

Rated 5 out of 5 stars

I've been looking for this particular…

I've been looking for this particular wine for over 10 years, couldn't find it anywhere. And when I did, there was none left to have.
Until Just in Cases.
Bottles were delivered and received well packaged and in good time too.
Thank you

November 3, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Mark,

Thank you for the review! We are very happy that we were able to source a wine that you had been looking for.

Best wishes,

Just in Cases Team

Rated 5 out of 5 stars

very efficient delivery system

very efficient delivery system; good delivery person

November 10, 2025
justincases.co.uk logo

Reply from justincases.co.uk

Dear Robert,

We’re so glad you had a positive experience! We strive to provide this level of service every time.

Cheers,

Just in Cases Team

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