Charlotte Brassington, Property manager is very helpful and deals with an issue very quickly. I am a tenant and I’ve been having an urgent issue since last evening. I reported the issue online early t... See more
Location
Switch location223 Nantwich Road, CW2 6BY Crewe, GB
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See what reviewers are saying
What a fab team at the Crewe Office of Leaders. They found me a tenant in 4 days, at one of the hardest times of the year, just before Christmas. A leading estate agent in Newcastle had not found... See more
Leaders at Letting Landlords down. Whilst having properties 'managed' by Leaders I had nothing but problems and if they weren't caused by Leaders...they definitely made them worse. Staff were ve... See more
Company replied
Joanna Lawrinson went above and beyond to help resolve an alarm issue in our home. My child is autistic and was melting down over the constant bleep noise. Joanna got the problem delt with swift... See more
Company details
- Real Estate Agency
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Crewe
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
223 Nantwich Road, CW2 6BY, Crewe, United Kingdom
4.2
Great
86 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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We have used leaders to rent a property…
We have used leaders to rent a property off and found them more than helpful especially Jo Lawrinson thanks Jo for everything .
March 3, 2022
Unprompted review
Reply from Leaders - Crewe
Dear Nigel,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Big thank you to Jo L!
Big thank you to my maintenance manager, Jo Lawrinson, she’s super helpful, approachable and efficient no matter the question. So comforting knowing you have someone as reliable as Jo if you ever have any issues!
February 28, 2022
Unprompted review
Reply from Leaders - Crewe
Dear Chloe,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
I have had Leaders managing my property…
I have had Leaders managing my property for over 2 years and am so satisfied that I brought another property over to them. I would particularly mention Jo Lawrinson, who I personally liased with over a very difficult period. For nearly 12 months a tenant refused to pay rent, citing the Pandemic, and subsequent to that was demanding and trying. Jo gave me every assistance and was professional, patient and thorough in all that time. I'm very pleased with the service I received and have recommended Leaders to friends. Thank you L. Norbury
February 4, 2022
Unprompted review
Reply from Leaders - Crewe
Dear Lester Norbury,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
Nearly lost my family home, if it wasn’t for there help
I’ve been a tenant with leaders now for over 3 years, and thanks to Laura’s help, I am able to carry on. She has helped me secure my home after a huge change in my personal circumstances, by persevering with me and making sure I was able to continue in my property. I am ever so thankful for all the help that Laura and the team have given me, and would recommend using leaders as an agent to anyone :)
February 3, 2022
Unprompted review
Reply from Leaders - Crewe
Dear Ryaṉṉ Hulmee,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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