Leaders - Milton Keynes Reviews 

146
•
TrustScore 3.5 out of 5

3.7

Witan Gate, Sovereign Court, 213-213B Witan Gate, MK9 2HP Milton Keynes, England, GB

•

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Rated 5 out of 5 stars

Sold a property with Leaders Milton Keynes and Leo D was brilliant. Always answered emails in a timely fashion and was very proactive and positive throughout the whole process. Would definitely recom... See more

Rated 5 out of 5 stars

Alex Eldred recently oversaw an issue we were experiencing with a leak to an external water pipe which was affecting our water usage bills. He arranged for all of the work to be carried out. He kept u... See more

Rated 5 out of 5 stars

10 out of 10 for Daanish from the milton keynes office, as a contractor he always deals with my job's promptly & deals with the Landlord's efficiently when it comes to my quotes & invoices, His co... See more

Company replied

Rated 1 out of 5 stars

I am a landlord who has rented the property through Alan Francis for 24 years through Jeremy Cull their MD. Leaders the bought his business. - They rented the property out to DHS persons and... See more

Company replied


Company details

  1. Real Estate Agency
  2. also in
  3. Property Investment
  4. Real Estate Appraiser
  5. Real Estate Rental Agency
  6. Real Estate Surveyor

About Leaders - Milton Keynes

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • Witan Gate, Sovereign Court, 213-213B Witan Gate, MK9 2HP, Milton Keynes, England, United Kingdom

3.7

Average

TrustScore 3.5 out of 5

146 reviews

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Replied to 95% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(146)

2,504 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff at Leaders Property Mgmt.

Just to commend Shannon from Leaders who performed exceptional service in resolving rent issue with our tenants. As long standing Landlords this type of prompt attention and resolution is vital for a stable and successful tenancy. Well done.

February 20, 2025
Unprompted review
Leaders  - Milton Keynes logo

Reply from Leaders - Milton Keynes

Dear Anup

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Shannon a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

We just had a tenant with some personal…

We just had a tenant with some personal problems. Chelcie Page made an excellent interlocutor between ourselves and the client . Problem resolved, all going forward, new contract going ahead. Thank you Chelcie, keep up the good work.

February 5, 2025
Unprompted review
Leaders  - Milton Keynes logo

Reply from Leaders - Milton Keynes

Dear Moto

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Chelsie a 5 star rating!

Many thanks
Customer Care Team

Rated 5 out of 5 stars

I work for leaders from a contractors…

I work for leaders from a contractors perspective and have seen first hand how they go above and beyond for there landlords and tenants!
Always making sure all customers are happy!
Particularly Shannon who works as one of the property managers! Always clear communication and really cares about doing an outstanding job all
Round

February 17, 2025
Unprompted review
Leaders  - Milton Keynes logo

Reply from Leaders - Milton Keynes

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Rated 5 out of 5 stars

Very helpful

Paige has been extremely helpful with regard to getting my en suite fixed and has always been very personable. She clearly worked hard to ensure it was completed as promptly as possible. :)

November 18, 2024
Unprompted review
Leaders  - Milton Keynes logo

Reply from Leaders - Milton Keynes

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Rated 5 out of 5 stars

Process was smooth.Property manager…

Process was smooth.Property manager helped in every aspect.Happy with the service.

January 8, 2025
Unprompted review
Leaders  - Milton Keynes logo

Reply from Leaders - Milton Keynes

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Rated 5 out of 5 stars

Excellent support from Paige

Hello Paige,
I remember when I landed in MK and was in search of home. Truely, its Leaders who helped a lot and made me comfortable in MK. Because of Ledaers I settled in MK for more than 2 years. It was very nice, healthy and secure stay in MK and its just because of Leaders. I did got so many calls and interacton with different agencies, I got few feedbacks from my frineds with dthse agenacies, I witnessed few cases. With this I was so fortunate that you guys were with me. My family was also so impresses with your support when we discuss on day to day talks with you.
When I say it's Leaders, ofcourse its just becaue of you. Initially Angel, Laura and team supported well. After it's only you. I got well support, instnace response and quick solution for everything. I really thankful to you for your all teh support during tenure. people say, getting home in MK is very difficulet and getting exit is more difficult. In my case both were very smooth and simply its just because of you.
I assure, if in any case I come back ot MK, I will not search anything on apps, instead I will diretcly contact you and Leaders.
Really it was very wonderful and nice journey with you.
Thank you very much once agian and convey my thanks to land lord as well. He is really a very nice and kind person.

December 31, 2024
Unprompted review
Leaders  - Milton Keynes logo

Reply from Leaders - Milton Keynes

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Rated 5 out of 5 stars

An improvement since Alan Francis days

We were being managed by Alan Francis and had quite a few issues. Including not reviewing when they said they would and our house being trashed. We were out of pocket more than £3k. Since Leaders took over, our point of contact is someone called Shannon. Who has been very proactive and probably one of the main reasons we have decided to keep our BTL with Leaders for now. I would recommend them but keep regular communication.

February 16, 2025
Unprompted review
Leaders  - Milton Keynes logo

Reply from Leaders - Milton Keynes

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Rated 4 out of 5 stars

I have been dealing with Alan Francis…

I have been dealing with Alan Francis for the past five years until Leaders took over. I must admit the start wasn’t good with loads of teething problems but I have since been dealing with Shannon who has always gone beyond and above dealing and keeping updated with any issues. She is an asset to the company and please keep up the good work

January 15, 2025
Unprompted review
Leaders  - Milton Keynes logo

Reply from Leaders - Milton Keynes

Dear Mr IIiasu

We are very happy Shannon provided you with a positive customer experience.

Kind regards
Customer Care Team

Rated 5 out of 5 stars

Catastrophe is a word I would use to…

Catastrophe is a word I would use to describe the early days of the takeover of Alan Francis by Leaders. However the arrival of Shannon Clarke as our new account manager changed everything. She was calm, honest with information and quickly got everything on track. She retained us as a client, and once things settled down the service has been excellent.

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing property Manager

We had major issues with leaders at the beginning with everything going wrong, however after Shannon was appointed as our property manager she was quick to put everything into place and not only heard us out but resolved all of our issues swiftly. She has been very helpful and we cannot thank her enough for that.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Paige Thompson

Paige is extremely helpful and always responds quickly and politely. A great asset to the Leaders Milton Keynes office.

Thank you Paige.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Property staff

I have delt with joanna, and paige, on several occasions they have always been polite professional and have always got my issues delt with swiftly and have been very helpful would recommend them 👍

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Abi has been faultless and a great…

Abi has been faultless and a great property manager and I can’t thank her enough for all her help

February 5, 2025
Unprompted review
Leaders  - Milton Keynes logo

Reply from Leaders - Milton Keynes

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Rated 5 out of 5 stars

Shannon has been very prompt and in top…

Shannon has been very prompt and in top of all the issues we have had in my flat. She has been able to liase, arrange and resolve issues for my comfortable stay. She deserves a 5star

December 5, 2024
Unprompted review
Leaders  - Milton Keynes logo

Reply from Leaders - Milton Keynes

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

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