Absolutely useless, one office doesn’t communicate with another. My landlord decided to not let through them anymore but instead directly with me. They have harassed me for the rent and threatened ’f... See more
Company replied
1 Elm Court 27 Old Milton Road, BH25 6DY New Milton, GB
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Absolutely useless, one office doesn’t communicate with another. My landlord decided to not let through them anymore but instead directly with me. They have harassed me for the rent and threatened ’f... See more
Company replied
I would like to thank both Honey and Lucy at New Milton for dealing with my unexpected change of tenancy efficiently and professionally. They helped make the move as stress free as it could be and wer... See more
Company replied
Whereas Leaders as a national letting agency do leave a lot to be desired, there are some outstanding members of their staff who are the sole reason I stay with them Lucy Stephens is one of thes... See more
Company replied
I have to say thank you to Honey Finch for her professional standards. I really apparated her understanding and giving me real needed advice. I would indeed to talk in the near future concernin... See more
Company replied
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Written by the company

1 Elm Court 27 Old Milton Road, BH25 6DY, New Milton, United Kingdom
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This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Reply from Leaders - New Milton
First time contact with Leaders and Alex was not only professional but friendly and efficient during our conversation, paying particular attention to our details of property requirements. Do hope we will be able to progress options very soon.

Reply from Leaders - New Milton

Reply from Leaders - New Milton
The lettings agents at Leaders are always very friendly and polite, so it's a pleasure to communicate and helps take the stress out of the rental hunt! They're also very helpful and efficient with viewing bookings and follow ups too, all round 5 stars :)

Reply from Leaders - New Milton
They found me a home very quickly. Very polite and help, Honey and Alex, good people

Reply from Leaders - New Milton
I spoke to Alex today and he was so helpful I felt like he would do his upmost to help us find a family home he was very professional and engaged in our conversation he was such a pleasure to talk to very informative well done Alex your a real asset to the Team 🙌🏼

Reply from Leaders - New Milton
Really friendly, helpful and professional service from Alex. Would recommend, they have excellent customer service.

Reply from Leaders - New Milton

Reply from Leaders - New Milton
I spoke to Alex this morning who was friendly, polite and went over and above to help me with my enquiry. Very pleasant experience all round. Thank you Alex.

Reply from Leaders - New Milton
We have been tenants for some time here at leader's and Honey from the New Milton branch has been very helpful. Thank You

Reply from Leaders - New Milton
Alex is accommodating, It was nice talking to him. We hope to hear from him soon about our viewing schedule. I will recommend this company to some friends.

Reply from Leaders - New Milton
Very professional and helpful. I have been renting through leaders in the past and couldn't be more grateful for all their help. Any problems dealt promptly without delays

Reply from Leaders - New Milton
I would like to thank both Honey and Lucy at New Milton for dealing with my unexpected change of tenancy efficiently and professionally. They helped make the move as stress free as it could be and were timely with their communications keeping me fully informed of progress. Well done girls 👏

Reply from Leaders - New Milton
Whereas Leaders as a national letting agency do leave a lot to be desired, there are some outstanding members of their staff who are the sole reason I stay with them
Lucy Stephens is one of these members of staff who looks after my interests in the New Milton area and I cannot praise her highly enough.
She certainly goes that extra mile for me and I hope she knows how much I value our relationship.
I also hope you remain with them for few years Lucy!!!
She is part of the teams in New Milton and Christchurch whose members are great individuals.
Frankly I feel Leaders are very lucky to have them on board.

Reply from Leaders - New Milton
Honey was very helpful and supportive of my needs.
Definitely recommend this estate agents to friends and family.

Reply from Leaders - New Milton
A very positive experience with Leaders on our tenancy change over. The process was organised by Honey Finch at their New Milton office. We had a new tenant in residence within two weeks of the previous tenant vacating.
A great result from a landlord perspective.

Reply from Leaders - New Milton
Honey was very helpful and informative! She gave me lots of information and answered all of my questions with ease. Will definitely be back to ask for more advice and to find the right property.

Reply from Leaders - New Milton
Just had a viewing with honey in Lymington. Lovely lady and very knowledgeable. Very happy with the hard work she has put into helping find a home. Thank you

Reply from Leaders - New Milton
I have to say thank you to Honey Finch for her professional standards.
I really apparated her understanding and giving me real needed advice.
I would indeed to talk in the near future concerning rental properties.
Thank you for you help and advice.
Miss Gina Rowland

Reply from Leaders - New Milton
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