Absolutely useless, one office doesn’t communicate with another. My landlord decided to not let through them anymore but instead directly with me. They have harassed me for the rent and threatened ’f... See more
Company replied
1 Elm Court 27 Old Milton Road, BH25 6DY New Milton, GB
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Absolutely useless, one office doesn’t communicate with another. My landlord decided to not let through them anymore but instead directly with me. They have harassed me for the rent and threatened ’f... See more
Company replied
I would like to thank both Honey and Lucy at New Milton for dealing with my unexpected change of tenancy efficiently and professionally. They helped make the move as stress free as it could be and wer... See more
Company replied
Whereas Leaders as a national letting agency do leave a lot to be desired, there are some outstanding members of their staff who are the sole reason I stay with them Lucy Stephens is one of thes... See more
Company replied
I have to say thank you to Honey Finch for her professional standards. I really apparated her understanding and giving me real needed advice. I would indeed to talk in the near future concernin... See more
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Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Written by the company

1 Elm Court 27 Old Milton Road, BH25 6DY, New Milton, United Kingdom
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She has a personal touch and easy going thus making it easy to ask any question freely without fearing to be judged.
Excellent service

Reply from Leaders - New Milton
Honey has not forgotten my need for a suitable property and has notified me timeously of properties that have become available. Thank you Honey.

Reply from Leaders - New Milton
Communication with Honey has been really swift and polite. She's been really helpful.

Reply from Leaders - New Milton
Every step of the way Honey has been pleasant easy to communicate with and always on the pulse. What a pleasure to deal with with her. Well done.

Reply from Leaders - New Milton
Since contacting leaders new milton branch with regards to a rental search we found the letting agent Honey Finch, professional, informative and friendly.
Her help has been so appreciated
I have had a great experience talking with Honey in Leaders. She has been very professional and dedicated to providing topnotch service and support.
I spoke with Honey finch today about finding a rental property, she was extremely helpful excellent customer service, she made me feel comfortable and provided some really useful information, Honey found me 2 properties that I’m going to view and really did go all out to support me I can’t wait to view the properties and meet you. Thank you so much I wish I could give you more than 5 stars as you really deserve it.
Honey is amazing. Hugely helpful, knowledgeable and approachable. Guided us the entire time and clearly cares. Excellent level of interpersonal skills and communication. A credit to the company!
First time finding a house to rent in Hampshire.
Honey has been really helpful and quick in responding emails back to me and managed to arrange a viewing time for me, I had a good experience arranging the viewing with them and I'm happy to have found Leaders.
As landlords, we were fully guided by Daniel who was very helpful indeed. He is very professional, honest and very efficient. He explained everything which we need to know . Mike is also good and very knowledgeable. Thank you Leaders.
I am so impressed with Leaders, especially Abbie. She has helped me find a lovely new home and is such a professional woman.
My experience of the company was entirely positive. Acting for me to find a tenant there were unfailingly helpful, professional and friendly. I was particularly pleased to receive feedback after each viewing and when a tenant was selected the administration was completed in a timely and thorough manner.
All went smoothly and efficiently with changeover of tenants -IT gremlins not withstanding! I feel very happy leaving the management of my flat with Leaders for another year.
Absolutely useless, one office doesn’t communicate with another. My landlord decided to not let through them anymore but instead directly with me. They have harassed me for the rent and threatened ’further action’ since even though I’ve paid my landlord direct. Then they decided to visit my house unannounced and when I didn’t answer just let themselves in. Recorded it on my ring doorbell, your guess as good as mine as to their reason! When I ring nobody knows the answer and empty promises are made to call me back.
I wish I could give negative stars!

Reply from Leaders - New Milton
Very helpful and knowledgeable about the local area making the whole process of letting a property run smoothly.

Reply from Leaders - New Milton
I'm a first time landlord and after speaking with several local agents I decided on Leaders New Milton. The service and engagement from the start has been brilliant. The principal direct contacts Mike Kunzi (Poole based) and Daniel Mawer (New Milton) are very 'on it' and have basically enabled me to focus on getting the house ready while they found the tenant and sorted all the paperwork, legal stuff etc. If you want to use an agent who do actually take the care and the stress out of renting your property then I'd definitely recommend Leaders

Reply from Leaders - New Milton
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