Very informative driver of the coach - Chris - made the three day adventure in the rain much more bearable than it could have been. Where possible was on hand to give access to very wet people return... See more
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Currently travelling back from a holiday at Rob Roy Hotel in beautiful Scotland. Great hotel, food and enterainment All excursions were great. Also a few surprises along the way! Our driver... See more
A cheery welcome from our driver, Dwayne who looked very smart and professional. Once everyone was on board our itinerary fir the weekend was explained. Out hotel in Shanklin overlooked the sea and a... See more
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This hotel is advertised as a 2 star but it should be more. The staff are lovely and nothing was too much trouble, entertainment a few nights with Brian from reception doing a quiz on a Monday nig... See more
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Company details
Written by the company
COACH HOLIDAYS MADE EASY! Since our launch as Leisuretime by Toureasy in April 2022 we have carried thousands of happy customers on coach holidays to destinations across the UK, Ireland and Europe. In addition to our 'Excellent' Trustpilot rating we are also rated 4.5 on Google by our customers, so you can book with confidence when you choose Leisuretime by Toureasy! We are the UK’s only 100% carbon neutral coach tour operator, offering short breaks and holidays by coach to destinations throughout the UK, Ireland and Europe. From seaside holidays to city weekends, shows and events and festive getaways, our tour programme has something to offer for everyone, from couples to singles, families and groups. And we have a wonderful selection of day trips too! We focus on delivering great value coach holiday experiences from our departure points across South Wales and the South West of England – and our direct line service means there is never a need to change coaches. That means less travel time and more holiday time! Choose Leisuretime by Toureasy for great value and hassle-free holidays and days out, with comfortable coaches, friendly drivers, quality hotels in great locations and plenty of added-value extras all included at no extra cost! Please note the Leisuretime brand was purchased by Toureasy in April 2022. Reviews prior to this date are not a reflection on current service or product delivery levels.
Contact info
3 New Bridge Square, SN1 1HN, Swindon, United Kingdom
- 029 2025 7777
- leisuretime@toureasy.co.uk
- leisuretime.co.uk
4.7
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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First time travelling with Leisuretime
We had a wonderful first time experience travelling with Leisuretime
We were picked up on time & the whole journey went smoothly..
Our drivers Ray & Jock were brilliant fun & full of interesting information about places to visit during our trip away..
We would definitely use Leisuretime again & would recommend to everyone
July 2, 2025
Reply from Leisuretime by Toureasy
We are so pleased to hear how much you enjoyed your trip to Maastricht to see Andre Rieu. Thanks so much for letting us know.
service . Well done to them ! I read your reply . Thank you . I saw “Jersey” I went to Isle of Wight . Thank you again .
I enjoyed the trip .
The hotel I would recommend but passengers have to realise it is a 2* but understand this a great hotel , good location and excellent 5* food graded .
I wish to return in the near future .
The entertainment , I thought really good . the bingo and quiz were cancelled due to the lack of participation but not to do with the hotel . The hotel system is different being on an island and need to respect that .
July 4, 2025
Reply from Leisuretime by Toureasy
Thank you for such a wonderful review of your holiday to Jersey and we're just thrilled that you had such a wonderful time.
Our trip to see Andre Reiu was fabulous…
Our trip to see Andre Reiu was fabulous from start to finish!
The drivers Ray and Jock were just brilliant,great fun but very professional. I’ve never had so much fun on a coach trip before.
All went smoothly and Ray and Jock really did go above and beyond what you would expect from the drivers.
The itinerary was perfect and timings great.
The hotel was very good,with helpful staff.
I haven’t used Toureasy before but would definitely use them again after this experience. Many thanks for a great trip!
July 2, 2025
Reply from Leisuretime by Toureasy
Wonderful! Thank you so much for letting us know :-)
Reply from Leisuretime by Toureasy
We're really pleased that you enjoyed your weekend in Llandudno and thank you very much for taking the time to post this review.
Reply from Leisuretime by Toureasy
Lovely! That is what we like to hear - and thank you for leaving your review.
Maastricht trip
The drivers were so entertaining.. Plenty of comfort stops.. Clean hotel.. Comfy coach.. Excursion was excellent & brilliant show Andre Rieu at Maastricht.. Good price too
July 3, 2025
Reply from Leisuretime by Toureasy
That is all we hope to hear! Thanks for taking the time to leave a review and we are just so happy that everything worked so well for you.
A very enjoyable weekend at Hampton Court and Savill gardens
The driver was very helpful. I had used the Ibis hotel before, no problems there. Alltogether an enjoyable weekend.
July 5, 2025
Reply from Leisuretime by Toureasy
That is wonderful to hear and thanks for the review!
I have undertaken several trips with…
I have undertaken several trips with the Company and have found the experience to be very professional and caring.
I was not unduly impressed however with the Hotel choice;.I had not been to Torquay since I lived in London and the Hotel was very dated;the staff were very friendly and helpful but I found the general facilities not of a high standard.(the rooms were not cleaned throughout the stay and we were only given two small bars of soap and a few towels to last our stay.I did not find this acceptable.I mostly stay in 4 star accommodation and I appreciate this was 3 star but I felt it fell far below the required standard for such.)The breakfast was excellent but the time spot allocated for dinner was only one hour and a half.I have travelled all over the world and have never experienced such a short window of time for dinner.The food choice for dinner was limited and the quality was not of the same standard as the breakfast.The above points are made in the spirit of observation and not as a complaint.
July 4, 2025
Reply from Leisuretime by Toureasy
Thank you for your constructive feedback on your weekend at the Riviera Hotel in Torquay. We generally get very positive reviews about this hotel but it obviously fell short for you and we apologise for that. We will discuss your observations with the hotel and see where we can make improvements for future trips. We do hope to still see you again on one of our trips.
Hampton Court flower show
Great time at the Hampton Court Palace flower show. With a night stay in reading all very good apart from only 4hours at the show 😕 Driver Chris was outstanding couldn't do enough for us all .
July 5, 2025
Reply from Leisuretime by Toureasy
Thank you and whilst we are glad that you enjoyed your visit to the Hampton Court Palace Flower Show, we are looking at how we can allow more time there for future groups. Your feedback has been a factor in undertaking this review, so many thanks for taking the time to let us know.
Cotswold lavender field and Moreton in Marsh
I recently went on a day trip to Cotswold Lavender fields and Moreton in Marsh on 8/07/2025.
Our scottish driver was excellent and very professional at all times.
The journey to the Cotswolds was two hours and on arriving as soon as the coach doors were opened the smell of lavender was amazing. There are picnic areas some in the shade and others not, but all well situated in the lavender field, which is HUGE.There is a small shop in the field that sells all products/food etc.
We then arrived at Moreton in Marsh at 14.30hr and some of the market traders were already closing up their stalls.
We had two hours there which, for me was far too long. Nothing really to see except shops/cafe/pubs etc.
It would have been nice to go to Snowshill Manor House, just down the road from the lavender field, and then walk around Broadway shops and common that looked far more inviting than Moreton in Marsh.
We passed Batsford Arboretum and a garden centre which would have been a nice choice to visit.
We were very lucky with the weather as well.
Another lovely day trip discovering the lovely Cotswolds.
July 8, 2025
Unprompted review
Reply from Leisuretime by Toureasy
Thank you so much for your review and your thoroughly constructive comments on the day. This was our first time visiting the Lavender Fields and, on reflection, we should probably have reversed the itinerary and visited Moreton in Marsh first so that you could visit the market stalls. We will look to make this change on future trips and thank you once again for taking the time to share your thoughts.
Andre Rieu tour
Brilliant, Ray and Jock were great drivers, and made the trip extra special, plus everyone on the Coach was friendly and joined in,
July 2, 2025
Reply from Leisuretime by Toureasy
Well, that is briliiant to hear and thanks so much for your lovely feedback on your weekend to see Andre Rieu in his hometown of Maastricht.
Location and hotel disappointing…
Location and hotel disappointing however the holiday overall was great . Karl our driver very good. So why am I having a moan ? Sandown nothing there derelict hotels on sea front no shops and no decent restaurants however food was included at the hotel. The hotel when I went on there website said and I quote major refurbishment in 2025 not sure where in the hotel this had taken place the hotel was also very dark and gloomy. No staff available over night. Some rooms cleaned on Sunday not all bearing in mind only 27 guests staying? I was left with the feeling you get what you pay for. I would go back to the Isle of Wight again BUT not Sandown or the Burlington hotel
July 4, 2025
Reply from Leisuretime by Toureasy
Thank you for sharing your thoughts on your trip to the Isle of Wight and Burlington Hotel. We are currently reviewing our programme to the Isle of Wight as resorts such as Sandown are really struggling to deliver a decent visitor experience, as you note. Also, whilst the Burlington is advertised as a budget hotel option, you should have been able to enjoy your stay more. Our apologies for all that but we're still really happy that you enjoyed the holiday overall.
Absolutely stunning trip to Andre Riux
Everything from the booking staff Jock and Roy the drivers were fantastic fun and so well run.Hotel in Nimar lovely including the breakfast and the trip to MAASTRICH fantastic and the show was better than we expected so well organised from the booking into the Hotel ... the times of the trips was superb so much fun thank you for a wonderful time and definately anyone wanting to see Andre Rieux use this company .Simply the best....
July 2, 2025
Reply from Leisuretime by Toureasy
Wow! Thank you so much and we are just so pleased that you enjoyed your trip to see Andre Rieu so much :-)
The bus was comfortable and our driver…
The bus was comfortable and our driver Carl was very helpful and friendly. The hotel was a bit tired and my room had not been made up. The staff were very apologetic and I was given another room that was very small ,it's usually given to single people not couples. I was given some drinks vouchers as an apology.
July 5, 2025
Reply from Leisuretime by Toureasy
Thanks for letting us know and we're sorry about the issue with your room. Hopefully, the room was not too small and you managed to enjoy the drinks vouchers? We're glad - but not surprised - that Carl did such an outstanding job.
Had a great time at isle of white,and…
Had a great time at isle of white,and enjoyed the trips
July 4, 2025
Reply from Leisuretime by Toureasy
That is wonderful to hear and thanks so much for letting us know how much you enjoyed your weekend at the Burlington Hotel on the Isle of Wight.
Norfolk Hotel, Jersey
This hotel is advertised as a 2 star but it should be more.
The staff are lovely and nothing was too much trouble, entertainment a few nights with Brian from reception doing a quiz on a Monday night was really good.
We were dinner, bed breakfast, the food was lovely and hot with good portions and choices on both sittings, our waitress Ana was brilliant.
The rooms were very large with plenty of storage, clean light and airy, we will definitely go back.
The service supplied by leisuretime was really good value for money and the drivers are excellent.
June 21, 2025
Reply from Leisuretime by Toureasy
Thank you for taking the time to leave such a brilliant review and we are thrilled at how much you enjoyed your holiday to Jersey.
Pleasant driver even managed to stay…
Pleasant driver even managed to stay cool when there were complaints about air-con. Thankfully he listened to the majority
June 28, 2025
Reply from Leisuretime by Toureasy
Thanks for letting us know and we're glad that you enjoyed your weekend.
Leisure time is a fantastic coach…
Leisure time is a fantastic coach company. Had a great day trip to the Cotswold Wildlife Park. Our driver was very informative, chatty and funny, and the coach was very comfortable.
June 28, 2025
Reply from Leisuretime by Toureasy
Thank you very much for such a wonderful review and we just love taking you away!
Hotel really clean and staff lovely
Hotel really clean and staff lovely. A couple of recommendations
1. The bar wasn’t open until 5.00 every day so couldn’t get a drink anywhere or a snack.
2. The bath/shower should have handrails
June 21, 2025
Reply from Leisuretime by Toureasy
Thanks for your observations/suggestions. The hotel is a relatively small family run affair and so that means they cannot always have all their facilities open but there are a large number of other establishments within a short walk of the hotel that offer a range of food and drink options. With regard to the bath handrails, this is not always possible and these remain entirely optional for hotels so unfortunately there is not too much we could have done about that. We're glad you still enjoyed the holiday, though.
Reply from Leisuretime by Toureasy
Brilliant. Thank you.
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