Lifestyle Fitness Reviews 

1,002
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally friendly, welcoming, and knowledgeable, always ready to provide helpful guidance and support for reaching fitness goals. People also appreciate the spotless facilities, pleasant atmosphere, and the great selection of well-maintained equipment available for daily workouts. Many visitors enjoy the variety of classes and find it easy to get started with professional trainers. However, some people mentioned that certain facility areas could be improved, noting issues like needing hooks in the showers or better bathroom access. Some reviewers were not happy with limited opening hours and occasional challenges regarding weight equipment availability during peak times.

What people talk about most

Staff

Consumers find staff to be positive, highlighting that everyone is friendly, helpful, and welcoming.... See more

Facilities

Reviewers mention positive feedback about facilities, consistently highlighting that the gym is clean, tidy,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the friendly staff,... See more

Product

Reviewers express great satisfaction with the product offerings, highlighting that the machines are wonderful... See more

Quality

Users describe positive interactions with quality, noting that the machines are great and look almost new.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I enjoy every visit to Lifestyle Fitness. I am rebuilding muscle strength after weight loss. Excellent facilities, always clean, grat equipment to help me meet my goal. The staff are always friendl... See more

Company replied

Rated 5 out of 5 stars

I thoroughly enjoy working out at Lifestyle fitness Avon Valley. The equipment is sufficiently effective, all looking almost new with just the right amount of people each time on equipment, never... See more

Company replied

Rated 5 out of 5 stars

This is a brilliant gym, it has a great range of equipment and a friendly atmosphere. The staff are lovely and the facilities are clean, the changing room has everything you need. As a regular gym goe... See more

Company replied

Rated 5 out of 5 stars

On arrival.i.was Greeted by a lovely lady who showed me around and explained everything so well very professional I forgot her name its either kirsteen or jessica sorry..I forgot And the gym has air... See more

Company replied


Company details

  1. Gym
  2. Fitness and Nutrition Service
  3. Fitness Center

Written by the company

Lifestyle Fitness are a national UK gym chain specialising in local authority and education sector partnerships. To improve our facilities we would be grateful if you select a location before leaving a review.

Lifestyle Fitness

Written by the company

• No Contracts*
Enjoying fitness, without the commitment!
• Free Classes*
Our sites have a range of classes, to get you moving! Including Les Mills and Spinning - which comes at no additional cost!
• Around the clock, unlimited fitness*
Making fitness flexible to you!
• Affordable 'Premium' Fitness
Each gym is kitted out with industry leading equipment without the extortionate monthly membership cost.
• Great facilities
Some* of our gyms have sauna/steam rooms as standard, and some even have swimming facilities.
• We pay you to lose weight!
Out 'Earn While You Burn' scheme, pays members to lose weight, and there's no catch!
• Refer A Friend
Referring one friend = one month free! There are many other rewards ready to be gained too!
• Booking made easy
Booking classes doesn't have to be difficult, especially with the use of our online portal! **
• Day Passes
Why buy before trying? Are you staying in the local area? Take full advantage of our day passes! (We also have free ones...)
• Airy
All our gyms are aesthetically pleasing and present a modern feel - prompting a good workout mood.
• Terms & Conditions
* Subject to location ** External booking sites may have to be used, depending on location.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(1,002)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really lovely and helpful staff

Really lovely and helpful staff! My pass wasn’t working for a few days and they were so nice and helped me get it sorted. Everyone is really friendly and polite. Really happy with the service! 😊

July 26, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Sukhmani,

Thank you so much for the review! We are delighted to hear that our team was able to quickly sort out your pass and make you feel welcome. We love having you with us!

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

The member of staff who enrolled me was…

The member of staff who enrolled me was excellent and very helpful. Her name was Jodie. Confident and professional.

July 18, 2026
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Reply from Lifestyle Fitness

Dear Patrick,

Thank you for the fantastic review! We are so glad to hear that Jodie provided a confident, professional, and helpful enrolment experience. We will be sure to pass your kind words along to her!

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Well Fit!

Friendly helpful staff and excellent facilities.A community of fitness.

July 21, 2026
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Reply from Lifestyle Fitness

Dear Denis,

Thank you for the wonderful review! "A community of fitness" is exactly what we strive to build, so hearing that you love our facilities and friendly team means the world to us.

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Great facilities

July 21, 2026
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Reply from Lifestyle Fitness

Dear Stephanie,

Thank you for taking the time to leave us a rating! We’re thrilled to hear you're enjoying our facilities and look forward to seeing you again soon.

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Wonderful gym wonderful staff

Fabulous friendly gym with a great schedule of classes. Michelle the manager is excellent. She set me a program, with amazing attention to detail, really paying attention to my bespoke needs, and making it a truly personal program. Highly recommended!

July 14, 2026
Rated 5 out of 5 stars

Best gym!

A perfectly sized gym with a friendly atmosphere. Its always very clean and tidy. All the staff are kind and helpful. Nothing is ever too much trouble.

July 19, 2026
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Reply from Lifestyle Fitness

Dear Nicky,

Thank you for such a wonderful review! We're thrilled to be your "best gym" and to hear that you love the clean, friendly atmosphere and our helpful staff. We love having you in our community!

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

This is a great gym

This is a great gym. All the equipment you ever need and helpful staff. Great value.

July 16, 2026
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Reply from Lifestyle Fitness

Dear Shelley,

Thank you so much for the rating! We are so glad to hear that you find our gym great value, well-equipped, and supported by a helpful team.

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Staff all very helpful and gym has all…

Staff all very helpful and gym has all equipment required

July 15, 2026
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Reply from Lifestyle Fitness

Dear Michael,

Thank you so much for the rating! We’re delighted to hear that you find our team helpful and that our gym has all the equipment you need.

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

The staff are amazing

The staff are amazing

July 14, 2026
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Reply from Lifestyle Fitness

Dear Muna,

Thank you for the fantastic review! Our team works hard to create a great environment, so knowing you think they're amazing means a lot to us.

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Amazing staff so friendly

Amazing staff so friendly . Easy to approach to ask any questions

July 4, 2026
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Reply from Lifestyle Fitness

Dear Julie,

Thank you so much for the fantastic rating! We are so glad to hear that you find our team friendly, approachable, and always ready to help with any questions.

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

A great gym at a really good price.

Michelle, the manager, was brilliant at my induction. She's always helpful and friendly, as are the rest of the staff. The machines are great - I really appreciate that they link with a smartwatch. The place is clean and airy and never overcrowded. I just hope we manage to get my phone working for the access doors soon!

July 10, 2026
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Reply from Lifestyle Fitness

Dear Jacinta,

Thank you for the wonderful review! We are thrilled to hear you're enjoying our equipment, smartwatch compatibility, and clean environment.

We will pass your shout-out along to Michelle, she will be delighted to hear your feedback! Please catch our front desk team during your next visit so we can get that digital door entry sorted out on your phone right away.

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Very helpful and friendly make you feel…

Very helpful and friendly make you feel welcome

July 9, 2026
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Reply from Lifestyle Fitness

Dear Hilary,

Thank you so much for the review! We are delighted to hear that our team has made you feel so welcome and supported. We look forward to seeing you again soon!

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

It's really nice and makes me happy to…

It's really nice and makes me happy to do.

July 1, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Member,

Thank you for the lovely review! Knowing that visiting our gym makes you happy truly warms our hearts. We love having you with us!

Warm regards,
The Lifestyle Fitness Team

Rated 4 out of 5 stars

New to the gym at 75

Very good facilities. Friendly staff, Jamie deserves a special mention for introducing us to the kit and his advice to get started.
Clean facilities, use of hand wipes and cleaning your kit after use appreciated.
Really enjoying the experience which is completely new to both of us. Inclusive gym do not feel uncomfortable being in our seventies. Only thing we dislike is need to use Google wallet or similar to enter. I would have given 5 stars if we could use a non digital card without having to pay extra for one.

June 30, 2026
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Reply from Lifestyle Fitness

Dear Jacqueline,

Thank you for the wonderful review! We are so thrilled to hear that you and your partner are loving your experience with us and feeling completely welcome in our inclusive community.

We will certainly pass your special shout-out along to Jamie for giving you such a great induction! We also appreciate your feedback regarding access options, and we’ll share your note on physical entry passes with management. See you both at your next workout!

Warm regards,
The Lifestyle Fitness Team

Rated 3 out of 5 stars

Toilets are totally inadequate with…

Toilets are totally inadequate with very poor standard of cleanliness.
Air conditioning needed in room for daytime fitness classes.
However, the staff are very polite and helpful

June 30, 2026
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Reply from Lifestyle Fitness

Dear Katy,

Thank you for your review and feedback. While we are glad to hear our staff were polite and helpful, we are deeply sorry to learn about the issues with toilet cleanliness and temperature during daytime classes.

We hold our hygiene and comfort standards very high, and we have shared your comments directly with our site team to address cleaning protocols and studio ventilation immediately. Thank you for helping us improve.

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Good gym

At this life style gym, staff are welcoming, friendly and very supportive
Great place to work out

June 28, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Ruth,

Thank you for the stellar rating! We're absolutely delighted to hear that our team has provided a welcoming, friendly, and supportive environment for your workouts. Keep up the fantastic work!

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

This is a brilliant gym

This is a brilliant gym, it has a great range of equipment and a friendly atmosphere. The staff are lovely and the facilities are clean, the changing room has everything you need. As a regular gym goer that has been to several gyms I really rate Lifestyle Fitness for value and facilities.

July 3, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Kat,

Thank you for the amazing review! As a seasoned gym-goer, your high praise for our equipment variety, clean changing rooms, and exceptional value means a lot to us. We love having you with us!

Warm regards,
The Lifestyle Fitness Team

Rated 4 out of 5 stars

Was made to feel welcome when first…

Was made to feel welcome when first arrived, nice amount of equipment and looks well looked after, staff are always happy to help and are approachable.
Would like to see more stickers on equipment for the best way to use some of the machines.
Thankyou for making me feel welcome.

June 25, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Member,

Thank you for the lovely review and for letting us know you felt so welcome from the moment you arrived! We love the suggestion about adding more instruction stickers to the equipment to maximize the usability of the machines, and we will look into this right away.

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Nice gym and very organised and the…

Nice gym and very organised and the staff are friendly. Highly recommended

June 25, 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Myra,

Thank you for the fantastic rating and high recommendation! We're so glad you find our gym highly organized and our team friendly. We look forward to seeing you at your next workout!

Warm regards,
The Lifestyle Fitness Team

Rated 4 out of 5 stars

The instructors are great and the…

The instructors are great and the classes are varied. I don’t use the gym so can’t say anything about the equipment in there. My only negatives would be around the parking and no time between most classes for equipment to put away and new class starting.

June 30, 2026
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Reply from Lifestyle Fitness

Dear Susan,

Thank you for your review and for highlighting our great instructors and varied classes! We appreciate your constructive feedback regarding the parking space and the quick turnaround time between classes. We'll pass this along to our team to see how we can better manage the transition periods for equipment layout.

Warm regards,
The Lifestyle Fitness Team

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