We had an excellent experience with Locauto at Bari Airport. The staff were friendly and professional, and both the pick-up and return process were quick and straightforward. The car was clean, well m... See more
Company replied
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We choose Locauto as they are part of Enterprise who we use in the UK. Their price was only slightly more than the budget companies with much lower scores. The car was as described & all existing dent... See more
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Collection was super fast. All the other car rental firms at the airport had lengthy queues, Locauto was just a couple of people in front of me. I'd pre registered my details, including driving licenc... See more
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Very friendly and helpful staff. The process of renting and returning the car went very smoothly and without any complications. The car, a Fiat 600 hybrid, was rented at the Palermo airport after 10 p... See more
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Company details
About Locauto Group
Written by the company
🚙 Locauto Group: la mobilità su misura, 100% italiana
Da oltre 45 anni siamo un punto di riferimento in Italia per chi cerca soluzioni di noleggio auto e veicoli commerciali a breve, medio e lungo termine, flessibili e affidabili.
Siamo un gruppo 100% italiano, con una rete di circa 110 uffici di noleggio presenti nei principali aeroporti ✈️, stazioni ferroviarie 🚆 e città 🏙️; dal 2013 partner per l’Italia di Enterprise Mobility, leader mondiale nel noleggio auto 🌍.
Abbiamo rivoluzionato il noleggio tradizionale rendendolo più smart e digitale, grazie a servizi innovativi come:
- ⏱️ SMART CHECK-IN, per ritirare il veicolo direttamente in parcheggio, senza attese
- 🐾 BAU THE WAY, per viaggiare con il proprio amico a quattro zampe
- 🧑🎓 LOCAUTO YOUNG, pensato per chi ha appena conseguito la patente
In più, con il nostro programma fedeltà MYLOCAUTO FRIENDS 🎁, premiamo la fiducia dei nostri clienti con sconti e vantaggi esclusivi.
Che tu sia un privato 👤, un’azienda 🏢 o un professionista 💼, siamo il partner ideale per muoverti in totale libertà 🚙.
🚙 Locauto Group: tailor-made mobility, 100% Italian
For over 45 years, we have been a point of reference in Italy for those seeking flexible and reliable car and commercial vehicle rental solutions for the short, medium, and long term.
We are a 100% Italian group, with a network of around 110 rental offices located in major airports ✈️, railway stations 🚆, and cities 🏙️; since 2013, we’ve been the official partner in Italy of Enterprise Mobility, the global leader in car rental 🌍.
We have revolutionized traditional car rental by making it smarter and more digital, thanks to innovative services such as:
- ⏱️ SMART CHECK-IN, to pick up your vehicle directly in the parking lot, with no waiting
- 🐾 BAU THE WAY, to travel with your four-legged friend
- 🧑🎓 LOCAUTO YOUNG, designed for new drivers
Plus, with our MYLOCAUTO FRIENDS 🎁 loyalty program, we reward our customers’ trust with exclusive discounts and benefits.
Whether you’re a private individual 👤, a company 🏢, or a professional 💼, we are the ideal partner to move with total freedom 🚙
Contact info
Unisciti a MyLocauto Friends
4.7
Excellent
221K reviews
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Procedure di check-in e checkout…
Procedure di check-in e checkout veloci, terminal facile da trovare e personale gentile
August 15, 2026
Reply from Locauto Group
Thank you for your feedback! Fausto
Quick rental process
Quick rental process, nice and professional staff and the car was really nice.
August 17, 2026
Reply from Locauto Group
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Locauto car rental Italy
Rental office in Catania airport was easily accessible, service was ok also.
August 9, 2026
Reply from Locauto Group
Dear Elie ,thank you for your review.
We look forward to welcoming you back in the future!
Elisa
Great service
Great service, great car and professional help from Alessio!
August 17, 2026
Unprompted review
Reply from Locauto Group
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Reply from Locauto Group
Thank you for leaving us a positive review! See you soon, Enrico
Great support
Easy to make changes for car extention, swift communication via email, great staff at Fiumicino airport helped us to find solutions on a late arrival!
August 10, 2026
Reply from Locauto Group
Thank you for the great review! Stefania
Reply from Locauto Group
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Check in and check out staff efficient…
Check in and check out staff efficient and cheerful. Car cleanliness and readiness not so great.
August 17, 2026
Reply from Locauto Group
Dear Robert,thank you for your review.
We are glad that you enjoyed our staff and our procedures.
At the same time we apologize for the car condition and we will share your feedback with the local team to improve our cleaning procedures.
We hope to welcome you back for much better experience next time!
Elisa
Terrible company and complete scammers
Terrible company and complete scammers. Very unprofessional service. I strongly advise everyone to stay away from them.
August 17, 2026
Reply from Locauto Group
Dear Osama, thank you for taking the time to share your feedback regarding your experience at Bergamo Airport. We are genuinely sorry to hear that our service did not meet your expectations, and we would greatly appreciate the opportunity to learn more about what went wrong. Please consider to get in touch with our Customer Service at the link https://portale.locautorent.com/websitecs/cs-home.aspx.
Sara
We experienced great service
We experienced great service! Quick check-in and check-out. The car only had 8k km on it and was nice and clean. Will use their service again in the future.
August 10, 2026
Reply from Locauto Group
Thank you for your feedback! Fausto
Reply from Locauto Group
Thank you for the great review! Stefania
Reply from Locauto Group
Many thanks, see you soon! Erika
New car, service very quickly
Very good. The car was new, 2026, and the service was very quickly
August 17, 2026
Reply from Locauto Group
We are so happy about your all-out stressless experience. Lucrezia
The pick up took such a long time
The pick up took such a long time. We rented the car for 9 o’clock and we had to wait for 45 min outside in the sun and almost mist our plane.
August 10, 2026
Good expérience with all of the people…
Good expérience with all of the people involved in the hiring of the vehicle...after 2 days (350 km)...warning Lights for Add Adblue...check oil,check washer fluid....Poor maintenance of vehicle...Created unwanted stress on long awaited HOLIDAY...
.
August 13, 2026
Reply from Locauto Group
Thank you for your review.
We are glad that you enjoyed our staff.
At the same time, we apologize for the condition of the car, which did not reflect our standards. Please rest assured that we will share your feedback with our local team to improve our inspection procedures. We hope to welcome you back for a seamless experience next time!
Elisa
Friendly staff, good prize & nice car!
The staff was very friendly, good prize and nice car.
August 17, 2026
Reply from Locauto Group
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Reply from Locauto Group
Dear Vicente,thank you for your kind review.
We look forward to welcoming you back in the future!
Elisa
Reply from Locauto Group
Thank you for the great review! Stefania
Unexpected Recharge and Missinformation
I called to inform i will give the car few hours later on the phone, the woman told me its fine cause i already payed for that, and when I gave the car, they made mempay an extra day for the time delayed… so i was misinformed and charged one extra day of rental for 3h delay.
August 17, 2026
Reply from Locauto Group
Dear Iris, thank you for sharing your experience with Locauto. We sincerely apologize for any confusion regarding your final charge. While your rate did include a grace period of 2 extra hours, the vehicle was returned 3 hours beyond that allowance. In these instances, our system automatically calculates a charge for an additional rental day. We appreciate your review, as your feedback helps us improve our service.
Sara
Reply from Locauto Group
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
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