The Memorial Company Reviews 

The stone I ordered for my late husband was delivered sooner than expected and is lovely. Jane at The Memorial Company was most helpful right from the start. I would certainly recommend this company. Thank you very much.

Excellent quality & service
Headstone very shiny very beautiful
Excellent design
Thank you very much
The Memorial Company

We wanted something a bit different for our mother. I showed the Memorial Company some images and they came up with the perfect design. Nothing was too much trouble, they kept us fully informed and dealt with us in a sensitive, helpful, and very caring way. Special thanks to Jane who went above and beyond. The Headstone is simply stunning. Fabulous workmanship. L Key

What an absolutely fantastic company!
At such a difficult time it was really important to the family for us to get my father’s arrangements right ,the memorial company showed great empathy and worked closely too help achieve this,
They communicated every detail throughout and kept us informed of all updates,
I was quoted by other competitors and I have to say they were by far the best price .
Overall , very professional and understanding and now we have a beautiful desktop to go and visit ..
Thankyou for everything….

I would like to tell you about the first class service I received from the memorial company. From my first phone call Jane and Venetia was so caring compassionate and sympathetic to me after going through a difficult time losing both my parents in the space of 4 months, I had no idea and was nervous as I felt it was a big responsibility they gave me lots of advice, there prompt service was incredible from sending the brochure out to phone calls and approving the proof they were so thorough and wanted it to be perfect for us nothing was too much trouble, and the headstone is amazing, the quality is just so beautiful and delivery was much quicker than expected, thank you so much for making a difficult situation very easy.

I commissioned The Memorial Company to clean up and renovate 4 of my family gravestones in Birmingham City Cemetery. All of the stones were really dirty and sooty as they are 30-60 years old. The Memorial Company also inked in the fading lettering and they repaired the kerb stones on two of the graves. I have to say they did an absolutely superb job and I am completely delighted . The stones look as good as new. I can't praise them highly enough for the superlative job that they have done. It makes me so happy to see how fantastic the graves look now!

Great service from the start . Kept in touch during the ordering process and very pleased with memorial stone supplied and fitted. Would highly recommend.

I can’t recommend the Memorial Company highly enough if you sadly find yourself in the position of having to organise a headstone for a loved one. The staff team couldn’t be more user friendly, sympathetic, empathetic and supportive. From taking the ‘order’, to dealing with the burial site (churchyard?), to removing (in our case) an existing headstone to add a new engraving, to re-instating the stone - and communicating all the was through the process, the team were thoughtful, helpful and efficient. The finished product is of the highest quality and we are delighted at the tribute this shows to our loved ones. Thank you, Memorial Company. Fantastic service.

Venetia and Jane at the Memorial Company were very caring and sympathetic, guiding us through the process and calmly explained what was required.
Phone calls and e mails were very useful to confirm what we were trying to achieve, and Jane always checked we were happy with what we were planning, and that it was possible to be done appropriately.
We are very happy with the result and would recommend this Company to anyone in a similar situation

We used the memorial company to help sort my husbands headstone,as we’d previously used them 12years ago for my dads.. they helped us achieve just what we was after, explained the whole process what we could or couldn’t have, so very understanding, they was attentive, kept us informed within the process, very sincere people. & we are all as a family very happy how it has turned out, & i have also appointed them to now remark my dads stone.. we highly recommend this company.. thankyou

Excellent service and attention to detail in all respects at all times and friendly to deal with.

Exceptional service from The Memorial Company! The attention to detail, compassion and timely execution surpassed our expectations. Grateful for Venetia and the team that turned a difficult process into a beautiful tribute for our loved one. Highly recommend!

Fantastic company. Always on hand when needed and great communication throughout.

Done with a great level of care and compassion at a difficult time.

Our experience with the Memorial Company was extremely positive and I'd like to say a special thank you to Venetia, who was really patient throughout the process. We approached the Company to help with a Headstone for our late Dad. My Mum and I had an initial appointment with Venetia and she guided us through the process, answering all our questions. She was polite, helpful and showed great professionalism. As we wanted a slightly more bespoke design on the Headstone, there were quite a few phone calls and
e-mails between us and she always had time to answer any questions. As a family, we were so pleased with the Headstone and would have no hesitation in recommending the Company. Thank you again.

With many thanks for the excellent help and guidance we were given by Jane, nothing was too much trouble, she went above and beyond showing nothing but kindness and patience.
Therefore I would highly recommend this very professional company, who delivered my family with the most beautiful headstone of the finest quality and first class workmanship .
Worth every penny

I cant tell you how pleased we all are with the stone, its look beautiful, especially the rose design! We are also really grateful at the time scale you turned the order around in, this meant such a lot especially been so close to Christmas. Thank you to all at The Memorial Company especially Venetia who was very understanding at this difficult time. She dealt with all the paperwork which made the whole process stress free. Highly recommended

Service was excellent. Staff very knowledgeable and very good at explaining what is available in a calm and sympathetic manner. The Headstone was produced exactly as ordered and fitted quicker than expected.They also take care of most of the paperwork to make the process less stressful. The price is also very competitive and lower than some others.
Very Happy with the end result.

First rate service, good advice and understanding with the perfect level of compassion, from the first visit to the showroom to the final installation of a beautiful memorial. I would highly recommend this company.

Great service and understanding from start to finish with everything explained very well. Sad time made that little easier .

Very professional and responsive to the customer's needs providing a very supportive experience during my time of grieving. Thank you your service was greatly appreciated!