I have used Miles Morgan Travel several times over the years. My cruise was booked by phone quickly and efficiently and booking confirmation emailed within the hour. Great service.
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See what reviewers are saying
We had been let done by another Travel Agent, so we were thrilled when we went into Miles Morgan. We sat down with Hannah Wilkinson and were immediately struck by her can do attitude. In short she w... See more
Company replied
The team at MMT Taunton were brilliant as always! Carla looked into our request to investigate an expedition cruise, checked out available cabins and booked it all seamlessly. Ensured we obtained the... See more
Company replied
Always book with Miles Morgan. Friendly staff but also knowledgeable. Brittany was brilliant. Made parting with money a pleasure! Great personal knowledge of Italy which helped us enormously
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Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
17 The Orchard Centre, TA1 3TP, Taunton, Somerset, United Kingdom
- 01823 335111
4.9
Excellent
498 reviews
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Pleasant,welcoming staff easy to talk…
Pleasant,welcoming staff that were easy to talk to. Knowledgable about the area we were interested in and companies they were dealing with. got us the room that we wanted in the hotel we wanted on the date that we wanted so all boxes ticked.
April 3, 2026
Reply from Miles Morgan Travel - Taunton
Good afternoon,
Thank you for your 5 star review and glad we could help you secure exactly what you're after! See you again soon!
Brittany Fassam - Travel Specialist
I wasn't told about some offers like…
I wasn't told about some offers like freedom dining wasn't told about different level drinks packages and upgrade also wasn't told it was being booked through hayes travel
April 5, 2026
Reply from Miles Morgan Travel - Taunton
Good afternoon,
Thank you so much for taking the time to discuss this today and I am pleased your overall experience with us was good.
That said, we will work on the feedback you have provided with regards to offering/explaining all available options.
I would also like to reiterate that whilst Hays are our parent company, Miles Morgan Travel is an independent brand and agency - just under their umbrella.
Thank you again for your time today and we look forward to seeing you in the office again soon.
Kind regards,
Carla Wilson
Branch Manager
Gaining a Miles Morgan insight into locations is highly valued
Being able to attend one of your local 'roadshow' events by Wendy Wu contacts proved to be of tremendous help in our decision process. Having had a previous booking experience with your staff made the whole process feel more 'safe' and positive. Carla has proven to be an extremely good 'listener' in order to be able to interpret what would be the best holiday experience 'fit' for us.
April 3, 2026
Reply from Miles Morgan Travel - Taunton
Good morning,
Thank you so much for your review, your feedback is truly appreciated.
We look forward to seeing you again soon.
Kind regards,
Carla
Branch Manager
Great service
Great service. Never rushed and always offered a drink. Plenty of time to explore options and make a decision.
April 8, 2026
Reply from Miles Morgan Travel - Taunton
Good afternoon,
Thank you so much for your 5* review and lovely comments.
We look forward to seeing you in the office again soon.
Kind regards,
Carla
Branch Manager
Excellent Team at Miles Morgan
The team at Miles Morgan are excellent to work with. This is the second time I've booked my holiday with them and I will be going back again. Their staff are extremely knowledgeable, friendly and efficient. Amy found us the right cruise package for us quickly and making alterations was no trouble when we didn't like the flight times. Really looking forward to our holiday!
March 25, 2026
Reply from Miles Morgan Travel - Taunton
Good afternoon,
Thank you so much for your 5* review, Amy will be delighted.
We look forward to seeing you in the office again soon.
Kind regards,
Carla Wilson
Branch Manager
I had excellent service.
I had excellent service from Liam, was very efficient in the way he dealt we my booking. Once again great service from Miles Morgan Travel.
March 23, 2026
Reply from Miles Morgan Travel - Taunton
Thank you so much for taking the time to leave such a wonderful review. I’m really pleased to hear that you received excellent service and that I was able to assist efficiently with your booking.
Your kind words truly mean a lot. We always aim to provide the best possible experience, so it’s great to know that Miles Morgan Travel has once again met your expectations.
If you need any further help in the future, please don’t hesitate to get in touch.
Liam Roberts - Deputy Manager
As usual perfect service friendly and…
As usual perfect service friendly and very helpful I cannot thank them enough for there help
March 26, 2026
Reply from Miles Morgan Travel - Taunton
Good afternoon,
Thank you so much for your 5* review, it is truly appreciated.
We look forward to seeing you again soon.
Kind regards,
Carla
Branch Manager
Always a friendly, personal and professional service.
The local Miles Morgan knows exactly what our holiday inspirations are. Keep in contact to inform us of upcoming tours and offers to meet our needs. Professional and always go the extra mile to endure we have a positive experience.
March 18, 2026
Reply from Miles Morgan Travel - Taunton
Good afternoon,
Thank you so much for your 5* review and lovely comments.
We look forward to seeing you again soon.
Kind regards,
Carla
Branch Manager
Most helpful and not at all pushed it…
Most helpful and not at all pushed it was all about getting the right deal for us
March 25, 2026
Reply from Miles Morgan Travel - Taunton
Thank you so much for your kind review! I’m really glad to hear you found the process helpful and never pushy. My focus is always on making sure you get the right deal for you, so it’s great to know that came across.
If you ever need anything else or have any questions, I’m always here to help.
Thanks again for your feedback!
Liam Roberts - Deputy Manager
Reply from Miles Morgan Travel - Taunton
Good morning Ali
Thank you for your lovely review . Was my absolute pleasure to meet you both & find your fab holiday . Have an amazing time & hope to see you both again real soon . Fiona
Very professional and focussed
Very professional and focussed. Picked up quickly on our requirements.
March 21, 2026
Reply from Miles Morgan Travel - Taunton
Good morning Mr Symons
Thank you for your kind review & so glad we found you a wonderful holiday .
Look forward to seeing you again soon
Fiona
Reply from Miles Morgan Travel - Taunton
Thank you so much for your kind words! I’m really glad I could help and that you found the information useful. If you need anything else or have any more questions, let me know.
Liam Roberts - Deputy Manager
Friendly efficient staff communication…
Friendly efficient staff communication well for my requirements, I have always chosen Miles Morgan for all my travel requirements and I know that I can trust them.
March 19, 2026
Reply from Miles Morgan Travel - Taunton
Good morning,
Thank you so much for your 5* review, it is so appreciated.
Look forward to seeing you again soon.
Kind regards,
Carla
Branch Manager
Liam is always helpful
Liam is always helpful and knowledgeable. If we are unsure of something he goes out of his way to find the information we need
March 21, 2026
Reply from Miles Morgan Travel - Taunton
Thank you for the lovely review!
I’m glad to hear you find my support helpful and informative. Always happy to go the extra mile whenever you need anything.
Liam Roberts - Deputy Manager
Great Service!
Amy listened carefully and was really helpful. Booking was completed smoothly.
March 15, 2026
Reply from Miles Morgan Travel - Taunton
Good morning,
Thank you so much for your 5* review, Amy will be delighted.
We look forward to seeing you again soon.
Kind regards,
Carla
Branch Manager
Nothing is top ,much trouble for the…
Nothing is top ,much trouble for the staff in Taunton & we are always satisfied with the holiday we book through. We would recommend using Miles Morgan
March 14, 2026
Reply from Miles Morgan Travel - Taunton
Good morning Mr & Mrs Loud .
Thank you for your kind review & its always lovely to see you both & greatly appreciated that you continue to book your very exciting holidays through us .
Look forward to seeing you again soon . Fiona
Happy Client
I must admit I very rarely fill out thing's like this as I'm dyslexic but I have booked all my holidays with your Taunton branch for many years now, they put themselves out to help making booking a holiday a joy, I am treated like a old friend ( which I hope I am 😊 ) I have a few health problems but nothing is to much trouble and my journey is hassle free, I cannot express how great full I am to them all but manly Liam and Carla who normally take care of me.
March 12, 2026
Reply from Miles Morgan Travel - Taunton
Good morning,
Thank you so much for your 5* review and truly wonderful comments.
We look forward to seeing you in the office again soon.
Kind regards,
Carla
Branch Manager
I never expected online prices to be beaten
I have prided myself on booking travel online. A bit stressful but I assumed I was getting the best deal that way. Friends suggested we try Miles Morgan.
Wow! Very friendly service. Excellent knowledge. And great value. Miles Morgan had access to discounts I couldn't access online. It felt stress free and I felt confident at the time and since, reassured by confirmatory emails.
Highly recommended.
March 7, 2026
Reply from Miles Morgan Travel - Taunton
Good afternoon,
Thank you so much for your 5* review and truly wonderful comments.
We look forward to seeing you again soon.
Kind regards,
Carla
Branch Manager
Very professional and helpul
March 8, 2026
Reply from Miles Morgan Travel - Taunton
Good afternoon,
Thank you so much for your 5* review, it is truly appreciated.
Look forward to seeing you again soon.
Kind regards,
Carla
Branch Manager
First cruising
We were interested in going on a cruise but had no idea where to start so called in for some advice. Fiona was very knowledgeable and experienced. She was patient and thorough and took time to explain. We left the branch delighted to have booked our first cruise. Thank you Fiona.
February 20, 2026
Reply from Miles Morgan Travel - Taunton
Good morning Mr & Mrs Meredith
Was lovely to meet you both & so pleased we got to book your first ( and probably not last ) cruise .
Have a lovely day & see you soon .Fiona
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