Miles Rhodes Reviews 

323
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company and truly appreciate the exceptional support provided throughout the entire process. Customers frequently praise the staff for being extremely helpful, highly professional, and always going above and beyond to find the best possible mortgage deals for everyone. People truly appreciate the clear explanations and continuous updates given by the team, which make the complex journey completely smooth, straightforward, and stress-free. Consumers consistently note that advisors are exceptionally knowledgeable, approachable, and take the time to listen carefully, ensuring every financial step remains easy to understand from start to finish.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that advisors are consistently helpful,... See more

Service

Customers consistently report positive experiences with service, highlighting exceptional professionalism,... See more

Customer service

Clients share positive opinions on customer service, highlighting consistent support throughout the mortgage... See more

User experience

Consumers find user experience to be positive, highlighting that the entire process is handled efficiently,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I turned to Miles Rhode to review my mortgage; Vicky Hasdell took on my case. She is local to where I live and that eased our meetings. She reviewed my existing mortgage and my current financial posit... See more

Company replied

Rated 5 out of 5 stars

Kevin Mitchell has been advising and supporting with my mortgages for the last 10-15 years. He’s been above and beyond for me getting the best possible mortgages sorted, even at the eleventh hour.... See more

Company replied

Rated 5 out of 5 stars

Craig, was fantastic from start to finish with sorting our first ever mortgage. He made time for us whenever we needed him. Explained everything to us and answered any questions we had clearly. Would... See more

Company replied

Rated 5 out of 5 stars

Kevin Mitchell has been looking after our mortgages for 20 years and always goes above and beyond to find the best deal for our situation at the time. His communication is excellent and he always... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage and Protection Specialist


Contact info

5.0

Excellent

TrustScore 5 out of 5

323 reviews

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5.0

All reviews

(323)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing & professional service by Jo

We have used Jo for the past 6 years, and since our first point of contact she has been nothing but outstanding at her job.
We didn’t think she could be any more amazing at her job than she already was, well we were wrong. We rang Jo up with a VERY big task of securing us a second mortgage for our dream home.
Jo has answered every question, query and whatever else we had thrown at her with a professional and knowledgeable attitude.
We will never be able to thank you enough Jo, you are truly amazing.

September 10, 2024
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Hi Katy, Thankyou for taking the time to leave a review. We are delighted that Jo was able to help you get the mortgage for your dream home.

Rated 5 out of 5 stars

Jo is amazing

Jo is amazing, she made what seemed impossible happen.
She answered all our questions and any query straight away, without any trouble.
Thank you so much Jo, you are a true professional

September 4, 2024
Unprompted review
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Reply from Miles Rhodes

Hi Clive, Many thanks for taking the time to leave a review. We are glad you also feel Jo is amazing at her job and we are delighted she was able to help with your mortgage.

Rated 5 out of 5 stars

Andrew as ever was absolutely…

Andrew as ever was absolutely fantastic, he was on the back foot from the start and as ever he went above and beyond in a very short timeline. He is an absolutely fantastic, honest and open all the way through the process. Would recommend him any day of the week

September 9, 2024
Unprompted review
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Reply from Miles Rhodes

Hi Paul,
Thanks for your kind review, we are delighted Andrew was able to help with your mortgage.

Rated 5 out of 5 stars

Nicky was absolutely amazing

Nicky was absolutely amazing. She was so helpful and did a great job at finding me a new mortgage deal. She went above and beyond and was really patient with me.

May 1, 2024
Unprompted review
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Reply from Miles Rhodes

Hi Stace,
Thanks for leaving a review. We are delighted Nicky was able to help you get the best mortgage deal.

Rated 5 out of 5 stars

The only broker for us!

This is my 2nd Mortgage journey with Matty @MilesRhodes. Matty works incredibly hard and has left no stone unturned and I would undoubtably recommend him to anyone looking for a mortgage broker. Superb service and I have every confidence using him. Top broker, Best customer care! Jen & Andy ⭐️⭐️⭐️⭐️⭐️

August 9, 2024
Unprompted review
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Reply from Miles Rhodes

Hi Jennie
Thanks for leaving a review. We are delighted that Matty was able to get you the mortgage you required.

Rated 5 out of 5 stars

Matty was as helpful as always

Matty was as helpful as always, we've used him a few times now and every time he has been professional, efficient and friendly. He made sure to get us the best possible deal and dealt with everything perfectly. Would have been lost without his help!

July 19, 2024
Unprompted review
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Reply from Miles Rhodes

Hi Robert
Thankyou for taking the time to leave a review. We are delighted that Matty was able to help you with your mortgage requirements.

Rated 5 out of 5 stars

Used Matt to do our remortgage and both…

Used Matt to do our remortgage and both being self employed he was very patient and helpful. Would recommend these guys to anyone.

July 1, 2024
Unprompted review
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Reply from Miles Rhodes

Hi John,
Thanks for leaving a review. We are delighted that Matt was able to help with your Self Employed Mortgage.

Rated 5 out of 5 stars

Kevin Mitchell

I was referred to Kevin by my father, who had used him for many years with his mortgage. I have been using Kevin for my mortgage since 2019. He has proved invaluable on every occassion and I couldn't recommend his services highly enough. For instance, he contacted me 6 months before my renewal was due (just as interest rates were beginning to climb) and procured a deal early and advised I fix for the maximum term able at the time securing me a much lower rate. His tireless work ethic and knowledge of the market has saved me a fortune over that period.

I recently sent Kevin an email due to a change in my circumstances, enquiring about further mortgage options. I received a phone call from him within the hour, and had a full mortgage consultation by the following afternoon. He has also since updated my life insurance policy, saving me money on that too despite being older and having an underlying health condition.

I personally recommend him and Miles Rhodes to anyone thinking of or looking to secure a mortgage.

July 1, 2024
Unprompted review
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Reply from Miles Rhodes

Hi Darren,
Thankyou for taking the time to leave a review. We are delighted that Kevin has proved invaluable in helping with your mortgage needs. We will pass on your kind words.

Rated 5 out of 5 stars

I always use Lewis bates never let's me…

I always use Lewis bates never let's me down always gets the job down professionally and to the best he can the company's is always their to help could ask for a better mortgage adviser

June 10, 2024
Unprompted review
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Reply from Miles Rhodes

Hi Siobhan,
Many thanks for leaving Lewis a review. We are happy he has been able to help you with your mortgage and that you found him professional.

Rated 5 out of 5 stars

Great Service, Great People

As a first time buyer, finding a mortgage, buying a house, and everything that comes with it is a particularly daunting experience. Matthew Chapman of Miles Rhodes made the process uncomplicated, transparent and pleasant.
His extensive knowledge of the subject matter is evident and his manner comforting even during the most stressful moments. He took me from having little knowledge of the process through to completion with ease and comfort. He walked me through the contractual documentation with appropriate language and requisite detail such that I had full and clear understanding of the matters.
Matthew was readily available for contact whether it be for information, reassurance or otherwise.
I would highly recommend Matthew Chapman and Miles Rhodes to anyone, first time buyer or seasoned purchaser!

June 14, 2024
Unprompted review
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Reply from Miles Rhodes

Hi Jason,
Thanks for taking the time to leave a review. We are delighted that Matthew was able to help. As a first time buyer the process can be quite daunting. It is great that Matthew made the process uncomplicated and transparent.

Rated 5 out of 5 stars

I couldn’t recommend them more!

Lewis has helped my partner and I get the mortgage for our first home and I couldn’t recommend him enough. No question has been silly and nothing has been too much to ask. Our emails have been answered quickly and efficiently and the entire process has been completely stress free! Thank you!

June 20, 2024
Unprompted review
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Reply from Miles Rhodes

Hi Amber,
Thank you for leaving a review. We are delighted Lewis was able to help you with a mortgage for your first home.

Rated 5 out of 5 stars

Liam kevern

Liam kevern was my mortgage advisor and I couldn’t recommend him enough he made the whole process quick and easy made a stressful situation stress free and answered any questions I had straight away, was extremely polite and friendly couldn’t of found a better company to help me with my mortgage can’t thank him enough x

March 20, 2024
Unprompted review
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Reply from Miles Rhodes

Hi Sophie,
Many thanks for leaving a review. We are delighted Liam was able to make your mortgage experience a good one.

Rated 5 out of 5 stars

Kevin mitchell made our experience…

Kevin mitchell made our experience stress free and smooth running from start to finish .kevin found the best product for us at the best rates and help with all the paper work and kept us up to date with every thing .i cant see us using any one else faultless service i have and will keep recomending

June 1, 2024
Unprompted review
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Reply from Miles Rhodes

Hi David,
Many thanks for taking the time to leave a review. We are delighted that Kevin was able to find the best mortgage product for you. We will pass on your kind words.

Rated 5 out of 5 stars

Craig was fantastic

Craig was an unbelievable support in helping me find the right mortgage. He was open and honest, held nothing back, didn’t sway me to go with a certain provider, he was very transparent. Any issues I had throughout the process whether that be with solicitors or documents etc he was on hand with a quick response and chased anything he could up to make as less stressful as possible. I would highly recommend him to anyone in the future and will definitely use him again when I need to remortgage

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

After using Craig Towle to find and set…

After using Craig Towle to find and set up my new mortgage, he has showed true professionalism throughout, making what can be a stressful time very easy. Craig is a big asset to Miles Rhodes, I will definitely use again and il be passing his number onto family and friends

April 19, 2024
Unprompted review
Rated 5 out of 5 stars

Kevin Mitchell of Miles Rhodes

Kevin Mitchell did an excellent job in keeping us well informed and handled things really well, we are very grateful for helping us obtain the best deal possible, he was in regular contact and kept us up to date during the whole process.
Thank you Kevin

April 23, 2024
Unprompted review
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Reply from Miles Rhodes

Hi Colin
Thanks for leaving a review. We are happy that Kevin was able to get you the best possible mortgage deal.

Rated 5 out of 5 stars

Nicky Holbrook Review

I couldn’t recommend Nicky highly enough. From the beginning she explained the process of re-mortgaging very clearly, and took the time to really get to know us, to ensure that she presented us with the best options for our situation. She then kept in regular contact keeping us updated with the latest progress. The whole process was made so simple and easy. Thank you Nicky!

April 30, 2024
Unprompted review
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Reply from Miles Rhodes

Hi Adam
Thankyou for taking the time to leave a review. We are delighted that Nicky was able to help with your mortgage and make the whole process easy.

Rated 5 out of 5 stars

Kevin Mitchell

I have used Kevin for many years now, he has helped and guided me along the way, always wanting the best for my circumstances. He provides a first class service and I look forward to dealing with him for many more years to come.

May 1, 2024
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thankyou for your kind review. We are delighted Kevin was able to offer a first class service in dealing with your mortgage.

Rated 5 out of 5 stars

Andrew Weigelt did a brilliant job on…

Andrew Weigelt did a brilliant job on getting me the mortgage I wanted and the necessary insurance. Top job.

May 14, 2024
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Hi Hal,
Many thanks for taking time to leave a review. We are delighted that Andrew was able to help you with your mortgage and insurance.

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