I turned to Miles Rhode to review my mortgage; Vicky Hasdell took on my case. She is local to where I live and that eased our meetings. She reviewed my existing mortgage and my current financial posit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Mortgage and Protection Specialist
5 The Old Eagle, Market Place, NR19 2AP, Dereham, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We have used Jo for the past 6 years, and since our first point of contact she has been nothing but outstanding at her job.
We didn’t think she could be any more amazing at her job than she already was, well we were wrong. We rang Jo up with a VERY big task of securing us a second mortgage for our dream home.
Jo has answered every question, query and whatever else we had thrown at her with a professional and knowledgeable attitude.
We will never be able to thank you enough Jo, you are truly amazing.

Reply from Miles Rhodes
Jo is amazing, she made what seemed impossible happen.
She answered all our questions and any query straight away, without any trouble.
Thank you so much Jo, you are a true professional

Reply from Miles Rhodes
Andrew as ever was absolutely fantastic, he was on the back foot from the start and as ever he went above and beyond in a very short timeline. He is an absolutely fantastic, honest and open all the way through the process. Would recommend him any day of the week

Reply from Miles Rhodes
Nicky was absolutely amazing. She was so helpful and did a great job at finding me a new mortgage deal. She went above and beyond and was really patient with me.

Reply from Miles Rhodes
This is my 2nd Mortgage journey with Matty @MilesRhodes. Matty works incredibly hard and has left no stone unturned and I would undoubtably recommend him to anyone looking for a mortgage broker. Superb service and I have every confidence using him. Top broker, Best customer care! Jen & Andy ⭐️⭐️⭐️⭐️⭐️

Reply from Miles Rhodes
Matty was as helpful as always, we've used him a few times now and every time he has been professional, efficient and friendly. He made sure to get us the best possible deal and dealt with everything perfectly. Would have been lost without his help!

Reply from Miles Rhodes
Used Matt to do our remortgage and both being self employed he was very patient and helpful. Would recommend these guys to anyone.

Reply from Miles Rhodes
I was referred to Kevin by my father, who had used him for many years with his mortgage. I have been using Kevin for my mortgage since 2019. He has proved invaluable on every occassion and I couldn't recommend his services highly enough. For instance, he contacted me 6 months before my renewal was due (just as interest rates were beginning to climb) and procured a deal early and advised I fix for the maximum term able at the time securing me a much lower rate. His tireless work ethic and knowledge of the market has saved me a fortune over that period.
I recently sent Kevin an email due to a change in my circumstances, enquiring about further mortgage options. I received a phone call from him within the hour, and had a full mortgage consultation by the following afternoon. He has also since updated my life insurance policy, saving me money on that too despite being older and having an underlying health condition.
I personally recommend him and Miles Rhodes to anyone thinking of or looking to secure a mortgage.

Reply from Miles Rhodes
I always use Lewis bates never let's me down always gets the job down professionally and to the best he can the company's is always their to help could ask for a better mortgage adviser

Reply from Miles Rhodes
As a first time buyer, finding a mortgage, buying a house, and everything that comes with it is a particularly daunting experience. Matthew Chapman of Miles Rhodes made the process uncomplicated, transparent and pleasant.
His extensive knowledge of the subject matter is evident and his manner comforting even during the most stressful moments. He took me from having little knowledge of the process through to completion with ease and comfort. He walked me through the contractual documentation with appropriate language and requisite detail such that I had full and clear understanding of the matters.
Matthew was readily available for contact whether it be for information, reassurance or otherwise.
I would highly recommend Matthew Chapman and Miles Rhodes to anyone, first time buyer or seasoned purchaser!

Reply from Miles Rhodes
Lewis has helped my partner and I get the mortgage for our first home and I couldn’t recommend him enough. No question has been silly and nothing has been too much to ask. Our emails have been answered quickly and efficiently and the entire process has been completely stress free! Thank you!

Reply from Miles Rhodes
Liam kevern was my mortgage advisor and I couldn’t recommend him enough he made the whole process quick and easy made a stressful situation stress free and answered any questions I had straight away, was extremely polite and friendly couldn’t of found a better company to help me with my mortgage can’t thank him enough x

Reply from Miles Rhodes
Kevin mitchell made our experience stress free and smooth running from start to finish .kevin found the best product for us at the best rates and help with all the paper work and kept us up to date with every thing .i cant see us using any one else faultless service i have and will keep recomending

Reply from Miles Rhodes
Craig offered a professional, efficient and friendly service. Would highly recommend.
Craig was an unbelievable support in helping me find the right mortgage. He was open and honest, held nothing back, didn’t sway me to go with a certain provider, he was very transparent. Any issues I had throughout the process whether that be with solicitors or documents etc he was on hand with a quick response and chased anything he could up to make as less stressful as possible. I would highly recommend him to anyone in the future and will definitely use him again when I need to remortgage
After using Craig Towle to find and set up my new mortgage, he has showed true professionalism throughout, making what can be a stressful time very easy. Craig is a big asset to Miles Rhodes, I will definitely use again and il be passing his number onto family and friends
Kevin Mitchell did an excellent job in keeping us well informed and handled things really well, we are very grateful for helping us obtain the best deal possible, he was in regular contact and kept us up to date during the whole process.
Thank you Kevin

Reply from Miles Rhodes
I couldn’t recommend Nicky highly enough. From the beginning she explained the process of re-mortgaging very clearly, and took the time to really get to know us, to ensure that she presented us with the best options for our situation. She then kept in regular contact keeping us updated with the latest progress. The whole process was made so simple and easy. Thank you Nicky!

Reply from Miles Rhodes
I have used Kevin for many years now, he has helped and guided me along the way, always wanting the best for my circumstances. He provides a first class service and I look forward to dealing with him for many more years to come.

Reply from Miles Rhodes
Andrew Weigelt did a brilliant job on getting me the mortgage I wanted and the necessary insurance. Top job.

Reply from Miles Rhodes
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.