Miles Rhodes Reviews 

323
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company and truly appreciate the exceptional support provided throughout the entire process. Customers frequently praise the staff for being extremely helpful, highly professional, and always going above and beyond to find the best possible mortgage deals for everyone. People truly appreciate the clear explanations and continuous updates given by the team, which make the complex journey completely smooth, straightforward, and stress-free. Consumers consistently note that advisors are exceptionally knowledgeable, approachable, and take the time to listen carefully, ensuring every financial step remains easy to understand from start to finish.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that advisors are consistently helpful,... See more

Service

Customers consistently report positive experiences with service, highlighting exceptional professionalism,... See more

Customer service

Clients share positive opinions on customer service, highlighting consistent support throughout the mortgage... See more

User experience

Consumers find user experience to be positive, highlighting that the entire process is handled efficiently,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I turned to Miles Rhode to review my mortgage; Vicky Hasdell took on my case. She is local to where I live and that eased our meetings. She reviewed my existing mortgage and my current financial posit... See more

Company replied

Rated 5 out of 5 stars

Kevin Mitchell has been advising and supporting with my mortgages for the last 10-15 years. He’s been above and beyond for me getting the best possible mortgages sorted, even at the eleventh hour.... See more

Company replied

Rated 5 out of 5 stars

Craig, was fantastic from start to finish with sorting our first ever mortgage. He made time for us whenever we needed him. Explained everything to us and answered any questions we had clearly. Would... See more

Company replied

Rated 5 out of 5 stars

Kevin Mitchell has been looking after our mortgages for 20 years and always goes above and beyond to find the best deal for our situation at the time. His communication is excellent and he always... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage and Protection Specialist


Contact info

5.0

Excellent

TrustScore 5 out of 5

323 reviews

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5.0

All reviews

(323)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Liam was friendly and professional

Liam was friendly, professional and quickly understood our position. Having done our own mortgages for years we just wanted the hassle taken away which he did. Happy to recommend Liam at Miles Rhodes.

November 25, 2024
Unprompted review
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Reply from Miles Rhodes

Hi James,
Thanks for taking the time to leave Liam a review. We are glad he was able to help with your mortgage. We will pass on your kind words.

Rated 5 out of 5 stars

Outstanding service from Liam

The service we received from Liam was superb from start to finish. He was friendly, attentive and had a full understanding of what we required and how he could support us with the remortgage. He was keen to find us the best deal and was always available at the end of the phone if we required anything or just to point us in the right direction. Liam is a real asset to the Company and will be thoroughly recommended.

January 30, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Al,
Thanks for taking the time to leave Liam a review. We are glad he was able to help with your mortgage. We will pass on your kind words.

Rated 5 out of 5 stars

Great Service

Kevin has been my mortgage adviser for many years. he is always looking out for the best deals when it comes round to our review time and I couldn't be happier with his service.

Thank You Kevin, you are fantastic at what you do!

December 13, 2024
Unprompted review
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Reply from Miles Rhodes

Hi Martin,
Thanks for taking the time to leave Kevin a review. We are glad he was able to help with your mortgage. We will pass on your kind words.

Rated 5 out of 5 stars

We have worked with Kevin Mitchell now…

We have worked with Kevin Mitchell now for a while and we would never use or recommend anyone else. He is the most organised man I've ever met! We are a hard couple to organise as have a big family and never answer our phones! But Kevin manages to organise us and get our mortgage renewals sorted with ease. He is so focused and driven, he makes everything easy. He guides you to the right products for you and your budget and I trust him to help us make the right choices. Very knowledgeable and a good man. Thanks Kevin! See you in 2 years!

December 2, 2024
Unprompted review
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Reply from Miles Rhodes

Hi Krystal
Thanks for leaving a review. We are glad Kevin was able to help with your mortgage.

Rated 5 out of 5 stars

Fantastic service from Nicky!

Nicky was absolutely fantastic sorting out our additional borrowing for the forthcoming extension to our house. Nicky is extremely knowledgeable, trustworthy and professional.

I would recommend Nicky to anyone looking to remortgage or looking at buying their first home etc.

Nicky is a true asset to Miles Rhodes!

Thanks a lot! Pete and Louisa. 😁

November 4, 2024
Unprompted review
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Reply from Miles Rhodes

Thanks for taking the time to leave Nicky a review. We are delighted she was able to help you buy your first home/mortgage.

Rated 5 out of 5 stars

The absolute best in the business

Nicky made a stressful time in our lives so much easier and I wouldn't trust anyone else with out mortgaging, life insurance or other financial services. She went above & beyond throughout the whole process and we couldn't be more grateful! Thank you so much, we have already recommended you to most people we know xx

July 12, 2024
Unprompted review
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Reply from Miles Rhodes

Thank you for leaving a kind review. We are delighted Nicky was able to help with your mortgage and life insurance and thankyou for recommending her.

Rated 5 out of 5 stars

I am a very satisfied client

I am a very satisfied client. Andrew Weigelt of Miles Rhodes has been exceptional. He really cares about what he is doing and works with diligence and infinite patience. His advice enabled me to make the most advantageous mortgage decision and he supported me all the way with the documentation and form filling. He kept things tightly on track which involved, at one point, a timely and robust intervention with the solicitors. It is rare, in my experience, to receive such a high level of service, backed by a deep knowledge and outstanding professionalism. I highly recommend Andrew to anyone in need mortgage advice and support. Thank you.

October 31, 2024
Unprompted review
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Reply from Miles Rhodes

Thank you for your kind review. We are glad Andrew was able to give you the mortgage advice and support through the process.

Rated 5 out of 5 stars

Amazing as always

Rob always supports, assistants and achieves the best outcome.

October 1, 2024
Unprompted review
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Reply from Miles Rhodes

Thank you, we are delighted Rob was able to help with your mortgage

Rated 5 out of 5 stars

Kevin Mitchell is the man!!

Kevin Mitchell
Kevin is just a legend! He has been the only person showing us support through our whole ordeal selling and buying a house.
My husband was made redundant twice during the process and Kevin was always very helpful giving us all the options we had and speaking to the lenders to see what it could be done for the new mortgage. He has always been very clear, precise and made sure we understand what is going on. He will always want you to be in a good position after all and he really cares about his customers. He even answer my phone call while on holiday!! I cannot even describe with words how much Kevin has done for us and how much we really appreciate having him as our mortgage advisor. Please don't retire!! :D

October 11, 2024
Unprompted review
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Reply from Miles Rhodes

Thanks for your kind words re our legendary mortgage adviser. We dont want him to retire either! Glad he was able to help with your mortgage.

Rated 5 out of 5 stars

Mortgage application

Jag - great to deal with very professional at what he does and highly efficient. Would definitely recommend!

October 1, 2024
Unprompted review
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Reply from Miles Rhodes

Thank you, glad Jag was able to help with your mortgage

Rated 5 out of 5 stars

My first mortgage - Excellent service

I was looking to uy my first house and my girlfriends family recommended Kevin Mitchell. After the initial contact, Kevin was quick to get me set up in the system and do all the checks. Kevin was very helpful in explaining the process, especially as this was my first house purchase, and he ultimately got my mortgage in principal turned around very quickly. Once I had confirmed offer, he was also very prompt in every interaction and honestly felt like he had my house purchase as his top priority (truth be told, he did!). Kevin was also very attentive throughout my purchase process, with drop calls to see how things were going, and he also provided advice when things weren't going so well. Overall, I would highly recommend Kevin, as he was thorough, friendly and knowledgeable. Can understand why people were recommending Kevin, and now say I'm also someone who would to!

October 4, 2024
Unprompted review
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Reply from Miles Rhodes

Thank you for taking the time to leave a review. We are glad that Kevin was able to help with the purchase process. We will pass on your kind words to Kevin

Rated 5 out of 5 stars

I would highly recommend Andrew Gray

I would highly recommend Andrew Gray, he went above and beyond and made the process much easier for me. Always available to answer any questions. I would not hesitate to use again in the future.

August 20, 2024
Unprompted review
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Reply from Miles Rhodes

Hi Simon,
Thank you for taking the time to leave your feedback. We are delighted that Andrew and the Dereham team were able to help you with your mortgage.

Rated 5 out of 5 stars

Craig Towle

Craig Towle - Miles Rhodes

In August I used Craig to help me look at remortgaging my property. Craig was extremely helpful and proactive from the very beginning, I first used Craig in 2018 and since have gone through the mortgage process an additional 4 times. I can’t speak highly enough of him , he makes everything very easy to understand and is always reachable and understanding. I wouldn’t use anybody else and highly recommend him

August 28, 2024
Unprompted review
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Reply from Miles Rhodes

Hi Ryan,
Many thanks for taking the time to leave a review. Its great that Craig has looked after your mortgage needs for so long. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Recommended - Kevin Mitchell was superb in sorting out remortgage out.

Kevin Mitchell was our allocated advisor for mortgage renewal with Miles Rhodes. His product knowledge, ability to understand our requirements and explanation of options was superb. He ensured nothing was left unexplained, identified the best product to suit our requirements and processed the option we decided upon in very quick time. It made our lives so much less stressful and took the concerns we had away quickly. We would highly recommend the company and particularly Kevin Mitchell if you need advice/assistance in any part of their covered business areas.

August 30, 2024
Unprompted review
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Reply from Miles Rhodes

Hi Robert,
Thanks for the review, we are glad you found Kevins Mortgage product knowledge and the ability to understand your requirements superb. We will pass on your kind words.

Rated 5 out of 5 stars

Kevin Mitchell at Miles Rhodes provides…

Kevin Mitchell at Miles Rhodes provides excellent service and advice, he was very thorough with his fact finding questions and kept us fully updated with the progress of the application. I have used other mortgage advisors in the past and can honestly say none have been anywhere near as good as Kevin for taking the stress out of mortgage switching. I would highly recommend him.

August 1, 2024
Unprompted review
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Reply from Miles Rhodes

Hi Tim,
Thanks for leaving a review. We are delighted Kevin was able to take the stress out of mortgage switching.

Rated 5 out of 5 stars

Very helpful and gives amazing advice…

Very helpful and gives amazing advice especially Andrew Gray and Andy Grey. Would highly recommend to everyone! I will definitely be using them again

September 30, 2024
Unprompted review
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Reply from Miles Rhodes

Hi Jeton,
Thanks for leaving a review. We are glad Andy and the Dereham team were able to help with your mortgage.

Rated 5 out of 5 stars

David had been our trusted mortgage…

David had been our trusted mortgage adviser for many years and we are more than happy to recommend him.

October 7, 2024
Unprompted review
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Reply from Miles Rhodes

Hi Natalie,
We are delighted that Dave has been your trusted mortgage adviser for many years. Thanks for leaving him a review!

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish by Jag. Highly recommend!!

October 7, 2024
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Hi Isam,
Thanks for taking the time to leave a review. We are glad Jag was able to help with your mortgage.

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