Motherhubbardsfishandchips Reviews 115

TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the friendly and helpful staff, often highlighting specific individuals for their excellent service and positive attitude. Reviewers frequently praise the quality of the food, noting that it is often fresh, hot, and delicious, with good portion sizes. The fish and chips, in particular, are often described as crispy, well-cooked, and tasty, with some considering it the best in their area. However, some customers also noted significant issues with pricing, finding it too expensive for the quality and quantity received, with some even reporting discrepancies in billing. There are also concerns about inconsistent food quality, with some experiences of cold, soggy, or bland food, and issues with batter and oil. Additionally, some people were dissatisfied with the service, mentioning disinterested staff, long waiting times, and a lack of accountability for mistakes.

What people talk about most

Quality

Users describe ambiguous interactions with quality, with some reviewers praising excellent crispy fish, good... See more

Product

Clients share ambiguous opinions on product quality and variety. Some customers praise the fresh, crispy fish... See more

Staff

Customers consistently note ambiguous experiences with staff, with some reviewers praising friendly, helpful,... See more

Price

Customers express significant dissatisfaction with pricing, citing instances of overcharging and frequent... See more

Service

People report ambiguous experiences with service, with some customers praising the friendly staff and quick... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Absolutely fantastic fit out for chip shop unfortunately, I didn't notice that it doesn't sell pork sausages. It was a mixture of chicken and all sorts of meats which is not a proper chip shop. I wou... See more

Rated 3 out of 5 stars

The batter free haddock is delicious but I wish they didn’t force you to buy it with a salad. I dislike cucumber & tomatoes and resent having to buy a salad full of these. I’d be far happier with a tu... See more

Rated 3 out of 5 stars

First time trying the newly opened Mother Hubbard fish & chip shop, Shirley - Southampton. One word to describe it…. ‘Average’. I asked the friendly lad at the counter for a pea fritter... See more

Rated 3 out of 5 stars

Chips were great and the fish was ok. Batter was soggy. Had a crispy inch at one end. Won’t go again.


2.8

Average

TrustScore 3 out of 5

115 reviews

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Rated 1 out of 5 stars

Had a take away

Had a take away, chips where cold fish had a after taste and was extremely bland got 4 different sides every thing tasted salty I live 6 minutes away but every thing was still cold and dry NEVER AGAIN!!

April 28, 2024
Unprompted review
Rated 1 out of 5 stars

Down-hill Not the same.

Nottingham Branch. Over the last few months the large special fish & chips size has gone down smaller than a normal fish. The batter is greasy and do overcooked. Almost burnt fish. What’s happened? The fish used to be large crispy and portions were what they should be. Quality is zero! Step up the Game. We know the portions and quality had gone Downhill drastically!

April 19, 2024
Unprompted review
Rated 1 out of 5 stars

Glasgow branch - hair in food. Greasy and burnt!!

Glasgow branch - bought fish and chips and found a hair in the food. Took a picture for evidence and the manager tried to deny. He was rude, obnoxious and refused to give us a refund. We came from quite a distance. Hair nets were not on properly and when this was pointed out the didn’t have a leg to stand on but still maintained they were in the right. Food was also poor quality and extremely greasy and burnt. Best to avoid. Overpriced and disgusting. Better and cheaper places in glasgow.

February 13, 2024
Unprompted review
Rated 5 out of 5 stars

Quality fish, chips and service.

Went to Kingsbury Road Branch in Birmingham. We were greeted by Chelsea who was friendly, extremely helpful and as we ordered one special realised we were sharing and said she would put an extra plate on for us. We observed her cleaning the store from a few families and you would never know they had been there she was so efficient.
Food was cooked perfectly by Eesa. The batter was crisp and the texture was great, it was not oily and the portions as usual were quality. Food was delivered by Chelsea with a smile and she even checked back later to make sure everything was ok, We had a great experience and wanted to give credit to Eesa and. Chelsea.

January 21, 2024
Unprompted review
Rated 1 out of 5 stars

Mother Hubbard's Birmingham

Mother Hubbard's Flagship Store Birmingham
Terrible chips they were either dry or were the potato shavings which were fried hard and the batter on the fish was well oily. I wish I could post some photos of the food, it was really, really bad.
The woman serving the chips was not friendly, she was friendly to the other customers but I look different. She didn't speak to me at all, just handed me the bag and walked away, she did not thank me for my custom.
I would advise at dodging a bullet here.

November 23, 2023
Unprompted review

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