Excellent, honest service. After keeping my boiler going for over 6 years past the end of it’s expected “life” the engineer explained that with more parts wearing out that maybe we should replace it w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Giles fixed the problem!! One radiator within my whole CH system mysteriously wasn’t heating - but it was probably the most vital one, being next to where I sit in the evenings. A new pump and non-ret... See more
Company replied
Absolutely first class service , we have used Mulgas for many,many years and have never been let down. Just phone the office and one is met with super efficiency from delight ladies. Our service engi... See more
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Mulgas cannot be more helpful with various call outs I ve had to do recently with my property and mother in law's property. From bookings with Kayleigh to job finished is so easy and seamless. Highl... See more
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Company details
Information provided by various external sources
Why choose Mulgas Ltd? Because we repair quickly, and fit new boilers inexpensively. Professional, reliable and qualified service. Call for Boiler Repairs Today!
Contact info
Manor Way 9D, GU22 9JX, Woking, United Kingdom
- mulgas.co.uk
4.8
Excellent
242 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good professional company
I have used this company since I bought my property and found them to be trustworthy and professional
February 14, 2025
Unprompted review
Reply from Mulgas
Thank you so much for your review, we are delighted to hear your comments and look forward to continue carrying out work for you
Fantastic Company
I found that Mulgas are a really good company. They arrive on time, they always have a chat with you and are very polite . Plus they explain what they are going to do and show you how to use the equipment if need be.
February 10, 2025
Unprompted review
Reply from Mulgas
Thank you so much for you kind words, we will be sure to pass them onto the team.
Excellent
We've used Mulgas for our last three annual boiler services. Excellent work done on each visit - arrived on-time, friendly, appeared completely on-top of the work required, gave good advice, and even pointed out a few helpful things which were outside of the scope of the work that also needed doing. Highly recommended.
January 31, 2025
Unprompted review
Reply from Mulgas
Thank you for your kind words, we will be sure to pass your compliment onto our engineer
Mulgas installed our new heating system…
Mulgas installed our new heating system in 2019 and have serviced our boiler each year since then, including just now. They are professional, reliable, and actually do a thorough service (unlike others we have had in the past). Steve in particular is fantastic. Would thoroughly recommend.
January 30, 2025
Unprompted review
Reply from Mulgas
Thank you for your kind words, we are delighted to have returning customers, and will pass on your comments to Steve.
Great boiler service.
Steve arrived on time & carried out a thorough annual service on my Glow-worm boiler.
Steve was polite,clean and tidy.
Will be happy to use again in future.
January 29, 2025
Unprompted review
Reply from Mulgas
Thank you very much for you kind words, we will pass them onto Steve
amazing company
amazing company, quick response, great communication, highly skilled engineers, well priced
January 20, 2025
Unprompted review
Reply from Mulgas
Thank you for your review, we are delighted that you are happy with our service
Professional service and reliable
Professional service and reliable. Their engineer is knowledgeable and friendly.
January 16, 2025
Unprompted review
Reply from Mulgas
Thank you for your review, it is great to hear that you are happy with our service
We called them to fix heating
We called them to fix heating, each time they left heating not working, cowboy builders type
January 4, 2025
Unprompted review
Reply from Mulgas
Anyone reading this will see this customers review is inconsistent with our many other great reviews. This doesn't happen easily and we strongly believe its because we are very good at what we do and work very had to satisfy customers.
Some faults are difficult some easier and we never know which we'll be dealing with until after the event.
When the fault is difficult it's not always possible to diagnose in one or two visits especially when the fault is intermittent and not present on our visits, like in this case.
We've been clear & transparent with our customer about the intermittent nature of the fault and it not being present and therefore made clear we are estimating for the most likely cause with the knowledge it could need a further visits & parts. We've also only ever gone ahead with any work once the land lord has accepted our estimate.
The boiler has also always been working on our arrival plus working when we've left, this is the nature of intermittent faults.
We strongly dispute the facts in this review.
Friendly and efficient
Had my Warm Air system serviced and a valve the identified as defective replaced, Work carried out effectivekt without time wasting, so good value for money.
January 7, 2025
Unprompted review
Reply from Mulgas
Thank you for your review, we are happy to hear your experience with us was well received
Very considerate engineer.
Very considerate engineer. Tidy and informative.
He did what was required to complete an annual boiler service. He also noted that the boiler could benefit from an upgrade in two ways and has provided an estimate to fix the potential problems.
December 23, 2024
Unprompted review
Reply from Mulgas
Many thanks for taking the time to post a review - we will pass on your comments to our engineer
Excellent service
We had used Mulgas for many years for servicing and when our older Baxi back boiler system failed and we could not get replacement parts, Dave gave us a very competitive quote to supply and fit a new Worcester Greenstar system. True to Dave's word, George the fitter came and fitted the new system within 3 days, took time to explain how the controls worked, and answered any technical questions we asked.
Very good efficient service from George and the Mulgas team.
Dan and Mavis D
December 20, 2024
Unprompted review
Reply from Mulgas
Thankyou so much for your kind words, we are delighted that you are happy with our service and your new boiler
Boiler breakdown
My tenant was suddenly without heating and hot water after combi boiler failed. I phoned Mulgas after they were recommended to me and they quickly sent an engineer round who identified a faulty boiler fan which they supplied and fitted for me a couple of days later. Really helpful Mulgas office staff managing the urgent issue, keeping me and my tenant informed thoroughly and quickly throughout the process made a big difference to me. An excellent and professional service. I will use Mulgas again for sure
December 14, 2024
Unprompted review
Quick and efficient valve replacement
Antonio arrived at the agreed time and did a quick and very efficient replacement of a faulty zoning valve and a radiator TRV. Excellent service.
December 4, 2024
Unprompted review
Thank you Mulgas for replacing our boiler
Thank you Mulgas for replacing the boiler in one of our flats. Throughout the process of obtaining parts and quotations Dave kept in touch with us even late in the evening and the engineer arrived on time on the agreed date and worked until the installation was completed.
December 3, 2024
Unprompted review
Reply from Mulgas
Thank you for your kind words, we will pass them on. Our aim to keep our customers happy and we are delighted to have obliged
Brilliant service
Great communication, efficient, friendly service from the office staff to the engineers!
November 16, 2024
Unprompted review
Reply from Mulgas
Thankyou for you kind words, we pride ourselves on providing on putting our customers first, and will pass your comments onto the team.
Highly recommend
We have received excellent service from annual gas safety certificates to heating and plumbing. We are long term customers. We would highly recommend Mulgas.
November 19, 2024
Unprompted review
Reply from Mulgas
Many thanks for your kind words, we are very grateful for your long term custom and recommending us to others
Great, efficient and competitive service
Such good, efficient service that I have used for many years and would not think of using anyone else as good as they might be. MULGAS for me all the time
November 13, 2024
Unprompted review
Reply from Mulgas
Thankyou for you ongoing custom, it is always great to hear that we have happy customers :)
Warm air central heating
We have an older style warm air central heating system, the hot water side failed.
Mulgas Ltd, provided excellent customer service, competitive pricing and an engineer who fixed our boiler within the hour.
We can’t thank them enough, and highly recommend them, especially if your looking for warm air heating engineers .
October 31, 2024
Unprompted review
Reply from Mulgas
Many thanks for your kind words, it is always great to hear from our customers
New gas boiler fitted
New gas boiler fitted. Excellent service. Friendly staff. Tidy work.
October 11, 2024
Unprompted review
Reply from Mulgas
Enjoy your new boiler and thankyou for choosing us to carry out the work. We will pass you comments onto the engineer
Another repair/maintenance visit from…
Another repair/maintenance visit from Mulgas was,as with previous visits, very efficient. The engineer was efficient, polite and left the working area clean and tidy
October 15, 2024
Unprompted review
Reply from Mulgas
Many thanks for your kind words, we will pass them onto the engineer
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