Neat Kitchens Reviews 

83
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We were delighted with our Neat experience. From the moment we stepped into the showroom to the end of our kitchen project they were so helpful & accommodating. The attention to detail from start to f... See more

Rated 5 out of 5 stars

Designed and installed a high quality kitchen into our newly renovated property, supported throughout with great advice and considerations. Very useful to have the showroom and team so close in Portis... See more

Rated 5 out of 5 stars

We had a Neat kitchen last year and genuinely can’t rate them high enough. The wonderful Lily designed our dream kitchen and put up with our (my!) changing minds on all the details, sourcing everythin... See more

Rated 5 out of 5 stars

Had new kitchen, gas boiler and downstairs cloakroom fitted by Neat. Really delighted with the results. Excellent advice from Dan and Lily at planning stages followed up by skilful work from whole te... See more

Company details

  1. Kitchen Furniture Store

Written by the company

Neat Kitchens is a local company run by local people, providing beautifully designed kitchens and exceptional customer service with a personal touch.


Contact info

4.9

Excellent

TrustScore 5 out of 5

83 reviews

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4.9

All reviews

(83)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Have had a really good experience with…

Have had a really good experience with Daniel and the team at Neat. Great product range, very knowledgable, not pushy and always on hand to chat through questions/ideas. We would use again and recommend to friends and family.

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and quality of product

Very pleased with the design, installation and quality of the renovations done by Neat Kitchens. Not wanting a complete overhaul, they were attentive to my wishes, yet active in suggesting changes which have made a huge difference. Great attention to detail in both planning and execution and installed within time (before Christmas) and within budget.

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service, Great Kitchen

We had our new kitchen fitted by Neat in October last year and have been living with it now for the best part of 3 months and thought it was a good time to write a review –
The overall process from start to finish was very positive, and everyone at the showroom were very helpful and accommodating with our many questions and changing of mind and at no time did we feel rushed or pressured into anything
Once we had settled on a design we booked in the fitters for the work to start, the fitting process was carried out in a friendly efficient manner with minimal disruption and mess with the house being left as clean and tidy as possible each evening.
We were also having some minor building work undertaken at the same time and Neat were happy to work around our tradesmen to ensure the work was completed in the most efficient way.
The quality of the new kitchen is excellent and a huge upgrade on the previous one and the whole space now feels much easier to use and a better way to accommodate daily life
Thank you to everyone at Neat for the excellent service resulting in a great home improvement

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great looking kitchen

We have recently had our very old tired kitchen replaced by Neat Kitchens of Portishead.
We had an awful experience with another company earlier in the year where work never started .
Lily , the designer , modified and improved the previous plans .
The entire process from start to finish was brilliant and carried out very efficiently . Lily , along with the directors , Matt and Jon were very helpful as were all the various workers .
The result is just amazing , we are thrilled with the high quality work and the final appearance.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Delighted!

Had new kitchen, gas boiler and downstairs cloakroom fitted by Neat. Really delighted with the results. Excellent advice from Dan and Lily at planning stages followed up by skilful work from whole team of fitters, electrician and plumber! Special mention to Warner - just a young lad but pays real attention to detail and makes sure everything is spot on!
Thanks to the whole team and wishing you every success for the future!

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent design, product and commitment to timescales

Excellent service and product from design to completion.

Lily listened and provided me with exactly the kitchen I wanted.

Lily, Jordan, Matthew and team all gave 100% attention to detail.

I said I wanted a "whow" kitchen and that's what I have.

Its no exaggeration to say that it lifts my spirits every morning when I walk in.

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Jon was really helpful with site surveys and suggestions for what will make the kitchens work as well as possible.

The units were made and delivered in record time and look great in the spaces.

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service excellent design superb fitting.

I just wanted to drop you a note to say thank you.
Brilliant design
Brilliant fitter (Jordan)
Brilliant manager Matt
Brilliant communication (everyone)
You can probably guess I think the whole thing is brilliant!!
A few hiccups but we know they were beyond your control as 2 doors were damaged before they arrived with you and you then rejected them.
These things happen but its how they are dealt with which is the important bit and you were brilliant in informing us.

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Smart new kitchen

We had our old kitchen taken away and replaced with a brand new sparkling kitchen from Neat Kitchens. The whole process was efficient and smooth and the team worked tirelessly throughout. Special mention to the two young kitchen fitters who worked long hours to have everything finished on time, and any (minor) issues were dealt with straight away. Highly recommend Neat Kitchens if you want a super smart kitchen with a trustworthy and hardworking team. Thank you!

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great New Kitchen

On walking into Neat Kitchen showroom I met up with Dan, I knew I did not need to look further. Dan was so helpful and listened to want I wanted, nothing was too much trouble even though I changed my mind on numerous occasions. The work was first class and all the team were very professional, friendly and very tidy. I would highly recommend Neat Kitchens to anyone without any hesitation. I cannot fault them, well done.

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Professional Service

Amazing service from Neat Kitchens. Contacted them with a problem that I assumed needed an expensive new appliance but they quickly established an inexpensive simple fix. Great to see their knowledge and professionalism. I would highly recommend them.

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous new kitchen!

Neat looked after us really well from going into the showroom with an enquiry for a new kitchen to the final moment when the kitchen was complete. Lily did a great job of designing when we really didn't have much idea and listened and updated when we changed our minds, several times!
The actual fitting was professional, efficient and very tidy and at the conclusion we have a wonderful new room. All the Neat people involved were extremely responsive and we would definitely recommend both the company and the quality of the kitchen to anyone thinking of replacing their kitchen.

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Cannot Recommend Enough

So many kitchen companies out there its difficult to know who to use, and I cannot recommend Neat enough, for anyone who is contemplating a kitchen refit/refurb.

The guys in the showroom were so friendly and accomodating, and pateiend with our many changes of choices until we were 100% certain.

The whole process from start to finish was amazing and the work was done with as little interuption as possible. The fitters are very professional and had plenty of experience.

So thrilled with our new kitchen...

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

Beuatiful Kitchen. Excellent, Professional and Friendly Service

We are absolutely delighted with our kitchen from Neat. The level of service provided by Daniel, Matthew and team was exceptional. From initial design through to completion, they were always friendly and helpful, offering great design and practical advice, and quick to communicate. We would highly recommend NEAT if you want a well designed, quality kitchen with excellent, personalised service.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Thrilled with the new kitchen

Thrilled with the new kitchen fitted by ‘Neat Kitchens’. Jon spent time making sure the kitchen was everything that I hoped for. The team were all excellent, professional, hard working and completed all tasks to a high standard. Would highly recommend.

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous Makeover

Mini makeover ( cooker hood, sink, worktops, tiles), but I have a fabulous new kitchen. No hard selling. Listened to my requirements. No project managing for me except obtaining tiles. Excellent workmanship from kitchen fitters, tiler and plumber who also took care of gas hob. No unnecessary mess and all debris removed. What more can I say.....perfect.

February 13, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful from the start.

From the start, my ideas about the design of my new kitchen were listened to and never lost sight of. It is a big project to completely remove and replace the kitchen. Steve did a great job on the design, altering some aspects as we went through the design stage. Account was taken of my changes to keep within my budget, but without having to compromise the overall design.
I was offered samples of materials to take home and view on site. The final design was presented on screen in the showroom. I felt I had a good idea of the end product.
Matt was in charge of the management of the installation. He scheduled all the tradesmen and was hands on throughout the project. All those who came were pleasant and highly competent. All waste was removed from my flat with great care, ensuring the cleanliness of the building, and noise kept to a minimum, working within the permitted hours. The waste was sorted and removed daily. My kitchen is accessed through the lounge and so the floor was protected at all times.

As the contractor fitting the floor was unable to come for 6 weeks, Neat fitters came back to ensure the kickboards fitted properly after the flooring was laid.
I have no hesitation in recommending this local company. They encompass attention to detail and excellent service.

November 17, 2023
Unprompted review

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