Neat Kitchens Reviews 

84
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

My husband and I chose Neat Kitchens as they were a local firm and conveniently accessible by public transport. My husband was seriously ill when we were choosing the kitchen and died three weeks befo... See more

Rated 5 out of 5 stars

We were delighted with our Neat experience. From the moment we stepped into the showroom to the end of our kitchen project they were so helpful & accommodating. The attention to detail from start to f... See more

Rated 5 out of 5 stars

Designed and installed a high quality kitchen into our newly renovated property, supported throughout with great advice and considerations. Very useful to have the showroom and team so close in Portis... See more

Rated 5 out of 5 stars

We had a Neat kitchen last year and genuinely can’t rate them high enough. The wonderful Lily designed our dream kitchen and put up with our (my!) changing minds on all the details, sourcing everythin... See more

Company details

  1. Kitchen Furniture Store

Written by the company

Neat Kitchens is a local company run by local people, providing beautifully designed kitchens and exceptional customer service with a personal touch.


Contact info

4.9

Excellent

TrustScore 5 out of 5

84 reviews

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4.9

All reviews

(84)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic customer service, and even better results!

From start to finish the service we received from Steve and everyone at Neat kitchens has been exceptional. The patience showed with my indecisiveness was much appreciated! My kitchen has been completely transformed. The work was carried out very professionally and the results exceeded our expectations. I would certainly recommend Neat kitchens.

November 11, 2022
Unprompted review
Rated 5 out of 5 stars

I have worked with Jon for over twenty…

I have worked with Jon for over twenty years,he has supplied and fitted over 1000 kitchens for me in this time and now heading up Neat ,his very own company, From the planning to the installation, no one does it better. Neat have supplied everything for me,from a studio apartment too executive six bedroom one million pound family home.
Terry Whittingham
Juniper Homes
Director

December 22, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Helpful, conscientious people. Designed a fabulous kitchen. Installers polite, efficient and kept disruption to a minimum. After service great too, ensuring we were completely happy with everything.

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

Our new Masterclass Kitchen.

Our new Masterclass kitchen is completed and we are thrilled with it. We had looked around Neat Showrooms several times to get ideas. The staff there are friendly and approachable. Jon visited us several times to discuss suggestions and ideas. We were given printed plans which was good to see what the finished kitchen could look like.
They have excellent kitchen fitters/installers who were friendly and tidy and very professional. Always left the area clean and tidy every evening. Matthew kept us up to date with developments and oversaw the whole project. We would highly recommend Neat Kitchens.

October 27, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Fantastic service!
Lily did an amazing design for our new kitchen and it was executed smoothly and beautifully by Matt and team - particularly given our challenging timescale due to expecting a baby!
We came in looking for inspiration and Lily really listened to us, and came up with tons of great suggestions from extra height cupboards to extending the breakfast bar to create more storage space. She really understood our budget and constraints with first pregnancy and holidays occuring during the planning phase and made sure we knew when we needed to make decisions to stay on track.

Matt handled every detail of installation and kept us informed every step of the way so it was truly stress-free. Cleaned up every night, considerate when we were working from home, left us with a sink as long as possible including fitting a temporary sink to ensure we still had water over the unexpected bank holiday!
The team also went above and beyond in replacing an upstairs pipe & tap which had recently leaked.

I wouldn't hesitate to recommend Neat to anyone.

October 10, 2022
Unprompted review
Rated 5 out of 5 stars

kitchen quality in Portishead, North Somerset

what a professional and speedy transaction!
I was having great difficulty in sourcing a replacement built in oven and microwave until i walked through door of Neat Kitchens in Portishead.
Survey arranged the following day, next day a message to advise of replacements and prices, given a lead time of 7 days, guys turned up bang on time on the 27th September, fused spur installation required, successful fitting by two very competent and tidy engineers and gone by midday!
I would thoroughly recommend this excellent company. Quality from start to finish .
Well done and thanks again

September 27, 2022
Unprompted review
Rated 5 out of 5 stars

Neat Kitchens are an exceptional superb…

Neat Kitchens are an exceptional superb professional company. I recently had them refit my kitchen. The products they offer are top quality. The team from designer -Daniel through to fitters Matt, Warner and others are a credit to the company. I had no issues with giving them keys to come and go as they needed always knowing they were completely trustworthy. Going above and beyond the standard fitting to helping out when I accidentally locked myself out and had Warner drive over on a Saturday afternoon with my keys to save me having to call a locksmith to gain entry.

I would 100% recommend anyone looking for a new kitchen to go to Neat !

August 15, 2022
Unprompted review
Rated 5 out of 5 stars

After a lot of kitchen designs Dan…

After a lot of kitchen designs Dan nailed it for us!
Great communication and accommodated all the last minute design changes with no fuss.
Expertly fitted and all snagging completed promptly by a very helpful and friendly team.

September 26, 2022
Unprompted review
Rated 5 out of 5 stars

WOW WOW WOW

Well, what can I say, the transformation from start to finish is truly a master piece MASTERCLASS kitchen before my eyes. Thanks to Daniel with his expert attention to detail in the design and planning, couldnt have suggested any better myself. They were always at the end of the phone keeping us informed with progress with the fitting dates, delivery of appliances.
We are so pleased with our finished kitchen ,Neat truly deserve the recognition for it.
Thanks John, Matthew and Daniel

June 12, 2022
Unprompted review
Rated 5 out of 5 stars

We are delighted with our new kitchen…

We are delighted with our new kitchen from Neat. The double act of Daniel on Design and Matthew on Delivery worked very well. Daniel listened carefully to what we we wanted and gave us a design that matched our needs exactly. We quickly got through the detailed elements and went ahead. All the appliances were ordered and they were ready ahead of time. We decided to vacate the flat during the work and left Matthew to get on with it, only returning once to check progress. The work was done very expertly and the rest of our flat left clean and ready for our return. There was an important aspect to the work that involved blending in with some existing features. This was done very well. We were kept up todate and consulted throughout the process and the work was completed within the promised timescale.
We would recommend Neat to anyone.

July 6, 2022
Unprompted review
Rated 5 out of 5 stars

A Neat solution for your kitchen.

A fantastic experience from start to finish. During the planning phase Dan listened to our requirements and matched the final solution to our budget with a very professional design. The fitting team were awesome and so friendly too and remained flexible throughout the whole process as minor adjustments were made to the plans. Using high quality products, the kitchen was completed ahead of time and to an exceptional high standard and has received much praise from family and friends alike.
The kitchen has certainly been transformed and I would highly recommend this company. If you're looking for a new kitchen then go to Neat.
Outstanding service from a very professional company.
A very big thank you to Dan and all the staff.

June 5, 2022
Unprompted review
Rated 5 out of 5 stars

Neat in so many ways

Thank you so much to Neat Kitchens
Great job from start to finish.
Dan listened to what we wanted and delivered a great design
The installation team were really friendly, helped out by rescheduling everyone when I got Covid 48hrs before they were meant to arrive. Big thank you to everyone who gave us such a beautiful kitchen within a sensible budget. The end product looks lovely and we are really now looking forward to sharing it with friends and family, the wine fridge is getting well stocked.

May 26, 2022
Unprompted review
Rated 5 out of 5 stars

I love my new Masterclass kitchen…

I love my new Masterclass kitchen units, thank you Neat Kitchens. Excellent customer service from start to finish, top quality product and great kitchen fitters. Would definitely recommend Neat Kitchens to anyone looking for a lovely new kitchen.

May 25, 2022
Unprompted review
Rated 5 out of 5 stars

Neat Kitchen Install⭐️⭐️⭐️⭐️⭐️

The whole process from start to finish was a surprisingly smooth and stress free experience. Matt & Dan were very accommodating and helpful in producing a design that worked best for my kitchen. The quality of the kitchen is exceptional and I get nothing but wonderful compliments on it when people come over. I have now put several friends in contact with Matt for their own kitchens.

Flawless service with quality to match🙌.

Thanks Matt & Dan once again

Chris

May 17, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service

So happy to have chosen Neat kitchens. From start to finish they have been great! We went in with a clear idea and Dan helped us with expert guidance to make it happen. The build was carried out with care and on time - no detail was too small and always accommodated. We absolutely love the finished kitchen.

May 12, 2022
Unprompted review
Rated 5 out of 5 stars

Perfect service, knowledgeable and patient staff,10/10

I was looking for an integrated bin-drawer and am so glad I called Neat Kitchens. Steve Thorne patiently took my multiple phone calls and gave me all the information I needed and helped me come to the right solution for my home. Delivery of my purchase was quick and was exactly what I needed. Couldn't have asked for better service. A++

April 26, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Daniel had previously worked with my grandmother on her kitchen and from that I felt confident approaching him for my own kitchen. Throughout the process, heavily delayed due to issues with completing the property purchase Daniel was available to discuss matters as my ideas changed over time. Once complete, Neat via Matthew was able to step up when the builder I had lined up fell through. They were able to step in and take on the project, extending beyond the kitchen. Allowing for delays, again due to a 3rd party supplier, they were able to get the project up and running keeping me involved and running things past me that I didn't know was needed or hadn't thought about. Overall, very satisfied with the open communication throughout the process.

April 22, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish, from the plans to the installation.
Quality of the kitchen is fantastic, no hiccups -everything ran smoothly.
The neat kitchen team were all very helpful and available at all times for any questions.
I would highly recommend Neat kitchens to everybody !

April 7, 2022
Unprompted review
Neat Kitchens logo

Reply from Neat Kitchens

Thanks for your review Nichola and we hope you enjoy your new kitchen.

Rated 5 out of 5 stars

Brand new kitchen from Neat

I had my old kitchen removed and a brand new kitchen put in by Matthew at Neat Kitchens. It could not have been a better refurb experience - superb workmanship, no mess left, lovely customer service, and to top it all, reasonably priced. Would highly recommend.

January 10, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding product and people

I’ve never bothered with reviews, but felt compelled to share my experience with Neat Kitchens as it was such a positive journey. From the moment my wife and I entered the local showroom we knew we need look no further. Local, honest individuals that provided a professional service without the pressure of desperate selling tactics. The product was great, the service was great and the fitter’s workmanship was also fantastic.
A cool, professional, relevant, independent business that I know and hope will do very well. Thankyou Neat kitchens for a memorable shopping experience and an amazing kitchen.

November 17, 2021
Unprompted review

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