Nicheliving Reviews 

171
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and fast delivery of their orders, often receiving products earlier than expected. Many highlight the excellent customer service, noting the team's helpfulness, professionalism, and prompt communication throughout the purchasing and delivery process. Reviewers are also very satisfied with the quality of the products received, which consistently meet their expectations. However, some people mentioned issues with delayed delivery, stating that the process took too long. A few other people also felt that the staff during delivery could be more patient when communicating with customers.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the fast and... See more

Service

Customers consistently report positive experiences with the service, often describing it as outstanding and... See more

Product

Users describe positive interactions with products, often highlighting their good quality and functionality,... See more

Order

People report positive experiences with order, often highlighting the speed of delivery, with some receiving... See more

Customer service

Clients share positive opinions on customer service, with many praising the outstanding support and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to thank the team of Niche Living for going an extra mile in sorting out my order. I had initially bought a fan extractor for my stove that could fit the design I had in the kitchen. Upon... See more

Company replied

Rated 5 out of 5 stars

A huge shout out to Deresh who took a lot of trouble with replacing my default sewing machine. He really went out of his way to make this experience smooth and positive. Thanks, Deresh!!

Company replied

Rated 5 out of 5 stars

The support was great, I found them on Happy Pay when I was looking for a financial calculator. There was an issue with the pricing on the payment platform and on their website but support swiftly he... See more

Company replied

Rated 5 out of 5 stars

The assistance provided telephonically during the purchase was professional and fast. The products are of a good quality and were provided at a better price than what I would have paid in a retail sto... See more

Company replied


Company details

  1. Appliance Store
  2. Camera Store
  3. e-Commerce Service
  4. Electronics Store
  5. Refrigerator Store

Written by the company

We aspire to be an innovative home living specialist retailer, leading the industry with premium product and service by scientifically articulating product offering, streamlining our operations, connecting with our customer decisions, staying in tune with community and stakeholders and building long term relation ships with our product partners. OUR VALUES Customer commitment - we develop relationships that make a positive difference in our customers lives. Integrity - we display the highest standard of integrity and honesty in all our actions. Teamwork - we work seamlessly together, across all boundaries to meet the needs of our customers and exhibit a strong will to help our company WIN. Personal Accountability- we are personally accountable for delivering on all our commitments. Quality - we offer outstanding products and unsurpassed service and combined, deliver premium value to our customers What we do At Nicheliving.co.za, we believe in turning your aspirations into reality. With an extensive selection of over 3000 products to choose from, we cater to your diverse needs and preferences. We understand that convenience is key when it comes to online shopping. That's why we offer many ways to pay, ensuring flexibility and ease of transaction. Whether you prefer credit card payments, EFT, or other secure payment methods, we have you covered. Shop with confidence and peace of mind at Nicheliving.co.za. We prioritize the safety and security of your transactions, implementing robust measures to protect your personal information. Rest assured that your privacy is our utmost concern. Quality is our utmost priority. We partner with reputable brands, ensuring that each product meets the highest standards of excellence. When you shop with us, you can expect superior quality and reliable performance. We understand the importance of timely delivery. That's why we offer speedy delivery services nationwide. Whether you're in a major city or a remote location, we strive to ensure that your order reaches you promptly. At Nicheliving.co.za, we are committed to providing an exceptional shopping experience. From safe and secure transactions to quality guaranteed brands and nationwide delivery, we are here to make your aspirations a reality. Shop with us today and discover a world of convenience, quality, and satisfaction.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

171 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(171)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

I'm very happy with my airfryer, super fast shipping and great service!!!

March 25, 2024
Nicheliving logo

Reply from Nicheliving

Dear Vivian, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Great communication from the start

Great communication from the start, order arrived next day. Very happy. Thank you :)

March 25, 2024
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Reply from Nicheliving

Dear Craig, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 4 out of 5 stars

The delivery was fast and efficient

The delivery was fast and efficient. Loved it. Still yet to use what I ordered but it fits the picture

March 18, 2024
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Reply from Nicheliving

Dear Tinyiko, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 3 out of 5 stars

Delivery was fast

Delivery was fast. More care should be taken to safegaurd electronics. A little bubble wrap goes a long way.

March 6, 2024
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Reply from Nicheliving

Dear Jeremy, thanks for your business. It was a pleasure assisting. We note your feedback on packaging and will attend to this going forward. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Fast delivery and excellent client…

Fast delivery and excellent client services. Can highly recommend this company.

February 23, 2024
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Reply from Nicheliving

Dear Maria, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with the products and our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Good quality stuff

Good quality stuff, delivered within 3 days

February 15, 2024
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Reply from Nicheliving

Dear Trompie, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with the products and our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

This was exactly what I’ve been looking…

This was exactly what I’ve been looking for ! Very professional and excellent quantity !

February 6, 2024
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Reply from Nicheliving

Dear Leo, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with the products and our service 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Excellent communication!!!!

I ordered a product that was not available anywhere in the country. I had to wait about two months for the supplier to receive stock.

The communication from Nichliving was excellent!!!

I was made aware of the issue with the unavailability and was offered a refund. I however decided to wait for the product to arrive from overseas. I was kept updated with email correspondence and phone calls. Not once did I wonder what the status of my product is. We'll done Nichliving!

I would highly recommend buying from Nichliving!!!

February 9, 2024
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Reply from Nicheliving

Dear William, thanks for your business and your patience. It was a pleasure assisting. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 4 out of 5 stars

Good service and product

January 30, 2024
Nicheliving logo

Reply from Nicheliving

Dear Client, thanks for your business. It was a pleasure assisting. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

It was great great service 👏

It was great great service 👏. I received my goods 😀 in less than a week

January 5, 2024
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Reply from Nicheliving

Dear Client Mzila, thanks for your business. We are glad that we met your service and delivery expectations 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Quick,easy and fast!

From ordering to receiving your package? Seamless.
Ordered just before Christmas and it made it just on time. Made the perfect gift.

Great site, not too complicated. Ordering made easy and delivery is quick.

December 19, 2023
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Reply from Nicheliving

Dear Client, thanks for your business. We are glad that we met your Christmas expectations and that you have had a great experience on our site and shopping with us 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Quick delivery and product as expected.

Quick delivery and product doing what I expected it to do. Sealed and packaged. My tv now a Smart Tv.👍🏼

January 4, 2024
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Reply from Nicheliving

Dear Deon, thanks for your business. We are glad that product works to your delight 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Great service and quick delivery right…

Great service and quick delivery right before the festive season

December 18, 2023
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Reply from Nicheliving

Dear Kerry_Anne, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service and efficiency 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

I was constantly updated about my order…

I was constantly updated about my order status and I received my order as promised and I love the quality of the product.

December 14, 2023
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Reply from Nicheliving

Dear Lynette, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service and efficiency 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Great communication and service

Great communication and service. Very helpful and willing to set up and accommodate our needs.

December 6, 2023
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Reply from Nicheliving

Dear Camiel, thanks for your business. It was a pleasure assisting. We're glad that we exceeded your expectations 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

My order was delivered when I least…

My order was delivered when I least expected it.That’s what I call excellent service

December 22, 2023
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Reply from Nicheliving

Dear Portia, thanks for your business. It was a pleasure assisting. We're certainly glad that we exceeded your expectations 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Very fast delivery

December 19, 2023
Nicheliving logo

Reply from Nicheliving

Dear Ruan, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service and efficiency 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Delivered on time expected

I was thinking that the order will be delivered after Xmas but was taken by surprised when it was delivered before.

December 19, 2023
Nicheliving logo

Reply from Nicheliving

Dear Maurice, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service and efficiency 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Excellent service all round

Excellent service all round, prompt responses and speedy delivery.

December 6, 2023
Nicheliving logo

Reply from Nicheliving

Dear Trask, thanks for your business. It was a pleasure assisting. We are glad that you are delighted with our service and efficiency 😀. Take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

Rated 5 out of 5 stars

Easy to shop!

November 24, 2023
Nicheliving logo

Reply from Nicheliving

Dear Anine, thanks for your business. It was a pleasure assisting and we are glad that shopping with us has been a delightful experience. We are always ready to help, so please give us a shout should you need anything else. Be safe, take care and we hope to be of assistance soon again. Best Regards, Nicheliving 👍🙏

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