Unfortunately after trying the sample slips im left disappointed. The flower design is very feminine. The channels stick to your skin and are very low which leak especially if your a side sleeper or m... See more
Company replied
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See what reviewers are saying
The quality of the pants we purchase from Novamed is of the highest quality and comfort for my elderly mother. We tried all the ‘brand name’ ones and they were absolutely rubbish for leakage, absorpat... See more
Company replied
Great prompt delivery and pull on pants for my elderly mother who has dementia. The pants are soft, thick and comfortable and keep her dry which totally out weighs the pads or should I say nappies... See more
Company replied
I have been incontinent for 10 years now - always used pull ups until recently when the brand I was using started to leak. I’ve decided to use all in ones as I know I will feel more secure when out an... See more
Company replied
Company details
Written by the company
Novamed, A British Brand of Incontinence pads. We supply adult continence products for people of all genders to maintain an active, dignified and independent lifestyle. At Novamed, we have a core belief that innovation in the science of care improves patient’s comfort and brings them dignity. With this in mind we have developed our range of incontinence products in different absorbencies, to manage different levels of incontinence. Thousands of people rely on Novamed to keep them secure, dry and independent. People around the world can continue to live an active lifestyle, with Novamed’s incontinence pads and pants, you can manage medium to heavy incontinence. Our incontinence products have an enhanced Secure Absorption area that helps to manage with leaks, odour control, and keeping skin moist. Our range includes All-in-ones / Slips, Pants and Underpads / Bedpads.
Contact info
Unit 4, Coopers Place, Combe Lane, GU8 5SZ, Wormley, United Kingdom
- 0808 196 2070
- info@novamedeurope.com
- novamedpads.co.uk
4.6
Excellent
253 reviews
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Thanx very satisfying and comfortable
September 16, 2021
Reply from Novamed Pads
Thank you very much for our perfect review!
Best regards,
Novamed Team
I was looking forward to trying these…
I was looking forward to trying these pants. Unfortunately I ordered the wrong ones. They were a little bit too loose when I wore them. Think a bit more before ordering.
August 17, 2021
Reply from Novamed Pads
Hello, thank you for your review :) we are sorry to hear your products are a bit too big. We have emailed you just now. We will be sending you some samples, free of charge, of the smaller sizes!
Excellent customer service
August 16, 2021
Reply from Novamed Pads
Thank you very much for our perfect review!
Best regards,
Novamed Team
Arrived very quickly as yet havent been…
Arrived very quickly as yet havent been used,looks excellant quality!
August 8, 2021
Reply from Novamed Pads
Thank you very much for our perfect review!
Best regards,
Novamed Team
Good product - quick delivery
Good product - quick delivery - sadly the tape on the all in one tore when putting it on - but this is common with all brands that it happens occasionally - but after taping it on the absorbency was good
August 5, 2021
Reply from Novamed Pads
Hello, your review is much appreciated and we will take on board your valuable feedback. What we would say is that in the vast majority of cases, there are no issues with the tape on our All-In-Ones. Should you wish we can send some more samples. Thank you for trying our product! Best regards, Novamed.
Very good value only thing is I will…
Very good value only thing is I will not be using them again as I'm I'm hopefully having bowel operation so will have a bag thank you
August 1, 2021
Reply from Novamed Pads
Thank you very much for our perfect review!
Best regards,
Novamed Team
The product is very comfortable to…
The product is very comfortable to wear. What could be improved is the length of the pad in the back. In the morning the front is almost dry while leakage can happen in the back after hours of sleep.
July 29, 2021
Reply from Novamed Pads
Thank you very much for our perfect review!
Best regards,
Novamed Team
We paid for a next day delivery but…
We paid for a next day delivery but have still not received the pads!!!!!!!!!!!
July 12, 2021
Reply from Novamed Pads
Hello, we have just sent you a concurrent email. We are extremely sorry your delivery did not arrive on Saturday- as I mention in the email, sometimes orders placed late on a Friday do not get delivered until the following Monday. Nonetheless, you paid for next day delivery, so we will refund you the shipping charge and we'd like to apologise. As it happens, your order is out for delivery at this moment- you should receive it between 16.30 and 17.30pm. Kind regards, Novamed.
usual good service
June 4, 2021
Changed order from 2/weekly to monthly…
Changed order from 2/weekly to monthly expected to receive 2 packs as was the fortnightly order but received just 1 so will now be short time to review whole situation
May 30, 2021
Reply from Novamed Pads
Dear Mrs. Linda,
We tried getting in touch with you but we weren't able to. Please reach out to us via email info@novamedeurope.com or via phone 0808 196 2070.
We will work with you to sort your subscription.
Thank You
Kind Regards
Novamed Europe Ltd
excellent service
May 27, 2021
Reply from Novamed Pads
We are so grateful for your kind words. Thanks for sharing your review with us.
Thank You
Novamed Europe Ltd
The product I order is of good quality
The product I order is of good quality, the delivery is extremely quick, all at a reasonable price
May 27, 2021
Reply from Novamed Pads
We are so grateful for your kind words. Thanks for sharing your review with us.
Thank You
Novamed Europe Ltd
Reply from Novamed Pads
We are so grateful for your kind words. Thanks for sharing your review with us.
Thank You
Novamed Europe Ltd
Reply from Novamed Pads
We are so grateful for your kind words. Thanks for sharing your review with us.
Thank You
Novamed Europe Ltd
The Novamed pads are the best I have…A very good buy
The Novamed pads are the best I have purchased .They do not leak as the legs are adjustable. Really comfortable . I will use them all the time .
April 30, 2021
Reply from Novamed Pads
We are so grateful for your kind words. Thanks for sharing your review with us.
Thank You
Novamed Europe Ltd
GREAT SERVICE
GREAT SERVICE
WELL WORTH AND THEY DIDN'T TAKE LONG TO COME AND IT WAS GREAT TO GET 10 PERCENT OFF MY ORDER TO.
April 9, 2021
Reply from Novamed Pads
We are so grateful for your kind words. Thanks for sharing your review with us.
Thank You
Novamed Europe Ltd
Food service
The delivery was very fast for my sample pads which unexpected.
I have tried both, it is very good for tale amount of urine, but the shape and the stickers were not for well which easy to drop off unless 8 use other belt or a string to strap it.
March 18, 2021
Reply from Novamed Pads
Hello,
Please do get in touch via email info@novamedeurope.com and we will try to resolve your issue.
Thank You
Kind Regards
Novamed Europe Ltd
Excellent product
I got these for my elderly mum who has dementia and they worked a treat.
March 1, 2021
Reply from Novamed Pads
We are so grateful for your kind words for Novamed. Thanks for sharing your review with us and we are glad that your mum is happy with our product quality.
Excellent products !
I have ordered these for a relative as free samples.
It was easy on line to order, such fast delivery.
They were tried and tested immediately, the products were fantastic!
Just trying to get the relative ti part with money to place an order ha ha !
February 18, 2021
Reply from Novamed Pads
We are so grateful for your kind words. Thanks for sharing your review with us and we are glad that your relative is happy with our product quality.
An excellent service
An excellent service. Phoned me to tell me I had missed the deadline for next day delivery but gave me options on what was available next. Very helpful customer service, thankyou I will definitely be coming back.
February 16, 2021
Reply from Novamed Pads
Thank you so much for your kind words! And I am glad that you are happy with the service provided.
It is a great pleasure to receive and proceed with your future orders.
Please do not hesitate to contact us anytime if you need any advice or have any enquiries.
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