Otto Scooter Reviews 121

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

They are bunch of fraudsters. Their main business is ripping riders with extra charges. All the scooters are very old and always need some fixing on rider expensis. Avoid at all costs.

Company replied

Rated 5 out of 5 stars

Very friendly nature by everyone received very well, and especially Nadeem took special care until the scooter renting process is done. VIRAL, Sameer and every other person are very good at their work... See more

Rated 5 out of 5 stars

I had a great experience from the beginning to the end with the entire team (Francesca, Nadeem, Stefan, Dusan etc...) They are very friendly, efficient, no BS and the moped is high quality. I di... See more

Rated 5 out of 5 stars

I've never had a better experience in my entire life. Nadeem has become more than a friend to me with his kind words and actions. I can't express enough how much I love this company and will always ch... See more

Company details

  1. Motorcycle Dealer

Written by the company

We're electrifying the journey of food delivery. We’re excited to be bringing sustainable electric mobility to the world of food delivery, and helping both riders and their customers make the UK’s cities cleaner.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

121 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great support from the team

Great support from the team, excellent service. Always willing to help. Nadeem great guy.. always reply’s and deals with your issue the best way possible. Great company 100% satisfied .. denis

October 13, 2023
Rated 5 out of 5 stars

I was in desperate need of a moped for…

I was in desperate need of a moped for food delivery as I need to make money to support my young family. I stated this on my application to Otto and they almost immediately got back in touch with me and supported me through the whole process. I was able to source an affordable rental within a week and am now doing food delivery and making money. Thanks to all of you at Otto for making it so simple for me and being so supportive. Very grateful and 5 stars for their customer care, very friendly staff.

October 26, 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful Experience

A very warm, engaging and accommodating environment, with a great wonderful, friendly team on hand, providing exceptional service with a willingness to assist you, with all of your needs and requirements.

Also not to mention the company’s wonderful deals/ packages catered to providing the clientele with great value and service!

Absolute top marks and would definitely recommend this company to any and everyone.

October 9, 2023
Rated 5 out of 5 stars

Otto is the best.

The service provided by Otto was really professional and best in class. The representatives were really approachable and caring. It was very smooth on boarding.

September 12, 2023
Rated 5 out of 5 stars

Very friendly nature by everyone…

Very friendly nature by everyone received very well, and especially Nadeem took special care until the scooter renting process is done. VIRAL, Sameer and every other person are very good at their work by giving best conditioned scooter. They will check everything of the bike condition and only if it is perfect they give to the customer. Renting moped in otto is better than elsewhere. Thank you otto

July 27, 2023
Rated 5 out of 5 stars

Best Electric Scooter in town I could…

Best Electric Scooter in town I could have ever wanted and that too in an affordable price. It's been a week I've got it and I'm already loving it.
Thanks to The Guys at Otto for making the process so smooth for me andmy friend. Especially Nadeem, Louis and my gujju friend. Tge best buds out there to help you out with all your travel need on an electric Bike.

July 25, 2023

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