Otto Scooter Reviews 121

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

They are bunch of fraudsters. Their main business is ripping riders with extra charges. All the scooters are very old and always need some fixing on rider expensis. Avoid at all costs.

Company replied

Rated 5 out of 5 stars

Very friendly nature by everyone received very well, and especially Nadeem took special care until the scooter renting process is done. VIRAL, Sameer and every other person are very good at their work... See more

Rated 5 out of 5 stars

I had a great experience from the beginning to the end with the entire team (Francesca, Nadeem, Stefan, Dusan etc...) They are very friendly, efficient, no BS and the moped is high quality. I di... See more

Rated 5 out of 5 stars

I've never had a better experience in my entire life. Nadeem has become more than a friend to me with his kind words and actions. I can't express enough how much I love this company and will always ch... See more

Company details

  1. Motorcycle Dealer

Written by the company

We're electrifying the journey of food delivery. We’re excited to be bringing sustainable electric mobility to the world of food delivery, and helping both riders and their customers make the UK’s cities cleaner.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

121 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

I’ve really had a good experience with…

I’ve really had a good experience with Otto scooter especially Nadeem he got the scooter for me within just a day!!! Great customer service really happy with the scooter. I really recommend everyone to get there scooters from Otto Scooter!👍👍

June 27, 2023
Rated 5 out of 5 stars

Best service ive had

Best service ive had, never rushed the hire, allowed me to think abiut evey decision and also didn’t rush no deposit.

When i did go to get the ped it was ready in 5 mins and the staff was nothing but friendly and truthful.

Will definitely be renting for a while

June 27, 2023
Rated 5 out of 5 stars

Smooth and fast sailing

Smooth and fast sailing. The customers service was great (they were friendly and easy to talk to). I was very fast service. (I got my moped in less than a week after filling my forms)

June 27, 2023
Rated 5 out of 5 stars

Best electric scooters!!!

We are a Pizza Hut Delivery business, and having good and reliable scooters is vital for our business. We have a fleet of 20 bikes from Otto Scooter, and we are very happy with the quality of the scooters, and the services provided by the company. Otto scooter company is very responsive and professional when it comes to servicing and repairs. Definitely recommended!

March 17, 2023
Rated 5 out of 5 stars

Rented for 6 months

Great service. In no other place, they rent you a moped with hire& reward insurance plus the insurance you need to drive their mopeds that are specifically aimed for food/ item delivery purposes. Rented for 6 months. Plus they're local. Their hub is in Acton, efficient staff straight to the point, no sugar coating.

April 25, 2023
Rated 5 out of 5 stars

I recently had the pleasure of renting…

I recently had the pleasure of renting a moped from Otto Scooter and I have nothing but positive things to say about my experience. From start to finish, the entire process was seamless and efficient.

Firstly, the booking process was incredibly easy and straightforward. The online platform was user-friendly and provided all the necessary information about the rental process. I was able to book my moped in just a few clicks and received a confirmation email shortly after.

When I arrived at Otto Scooter to pick up my moped, I was greeted by a friendly and knowledgeable staff member who provided me with all the information I needed to safely operate the vehicle. They also took the time to answer any questions I had and made sure I felt comfortable before I set off on my adventure.

The moped itself was in excellent condition and ran smoothly throughout my entire rental period. It was the perfect way to explore the city and provided me with a level of freedom and flexibility that I wouldn't have had otherwise.

Finally, the return process was just as simple as the pick-up process. I returned the moped at the agreed-upon time and was quickly on my way. Overall, I had a fantastic experience renting from Otto Scooter and would highly recommend them to anyone looking for a reliable and hassle-free moped rental service.

April 17, 2023
Rated 5 out of 5 stars

Professional and friendly.

Everything was done professionally and all staff is very friendly and helpful. Any time I had a problem with the moped guys at otto resolved it quickly. Would definitely recommend to anyone who thinks about getting an electric moped.

March 21, 2023
Rated 5 out of 5 stars

I would strongly recommend them to anyone!

Otto has been a trusted supplier of ours for close to two years, working across our network of warehouses across the UK. They work closely and directly with each team when needed, creating a seamless, pain-free service that needs very little micromanaging. Any issues are dealt with swiftly and our vehicle up-time is fantastic as a result. Otto provides detailed data on all aspects of their operations, giving detailed insight on their service they provide. They are continuously also providing data-led suggestions on ways to improve operations, reduce risk or enhance efficiencies. I would strongly recommend them to anyone!

March 14, 2023

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