I was dealing with Shania Benton & it was lovely working with her. Oulsnam is very transparent & customer friendly. They always try to work around your schedule & give a realistic timeline if yo... See more
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Robert Oulsnam and Company offer houses and flats for sale and rent in Birmingham, Barnt Green, Bearwood, Harborne, Edgbaston, Quinton, Bournville, Bromsgrove, Droitwich, Kings Heath, Moseley, Northfield, Redditch, Rubery, and Stirchley.
79 Hewell Road, B45 8NL, Birmingham, United Kingdom
Replied to 75% of negative reviews
Typically takes over 1 month to reply
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The whole office went above and beyond
We had a challenging sale and they were great to deal with, worked hard to get the sale over the line and gave 110% from start to finish
Ben in particular was amazing.

Reply from Robert Oulsnam and Company

Reply from Robert Oulsnam and Company
Excellent service with good communications and marketing. Then when multiple offers arrived, they supported the decision process and gave excellent advice. Great job.
Good service. Always available and sympathetic to problems encountered.
Professional and helpful.

Reply from Robert Oulsnam and Company

Reply from Robert Oulsnam and Company
Such kind understanding professional staff
Sarah and karen were amazing lovely ladies

Reply from Robert Oulsnam and Company
Be more constructive and not keep getting everything wrong.

Reply from Robert Oulsnam and Company
Brilliant, lovely people . Always willing to help especially the lovely Shania Benton at the Rubery branch. Very pleasant lady.

Reply from Robert Oulsnam and Company
Jeff Field from the Redditch branch is an excellent viewing representative and was extremely knowledgeable and friendly for my viewing today.

Reply from Robert Oulsnam and Company
Where do I start... Brilliant, Excellent, Superb, Friendly, Professional, Courteous and Efficient. Just a few adjectives to describe the service provided by Shelbi, Karen and the Team at Oulsnams. A pleasure to deal with and cannot recommend them enough. As someone who operates in the real estate world, these guys put many other firms to shame. If I had another property to sell, I would not hesitate to use them again.

Reply from Robert Oulsnam and Company
The team handled all viewings and kept me fully updated throughout the process.
As a largely absent owner, I appreciated the flexibility the team showed.
The company and its staff have been very helpful threw everything especially Shania Benton she was always so helpful and guided me threw many things that i didnt understand been with them for ovef 5years renting a property and was looked after really well
Sent an enquiry to view a property via the website completed the enquiry as requested via email so far so good.
Then after calling the letting agents for an update twice as heard nothing back was told both times once my application is reviewed I would get a phone call with dates and times to arrange the viewing.
Had absolutely no contact from them only to find out through my own searching that this property was no longer up for let they didn't have the decency to call me and let me know.
One thing is for sure I wouldn't let a house from these guys because if they can't be bothered with potential tenants god knows how they are treated after contracts are signed.
Unprofessional

Reply from Robert Oulsnam and Company
Good service selling the flat. Excellent communications throughout the process co-ordinating viewings etc. We received multiple offers and Oulsnam were very good at helping us manage the negotiations and work out which was the best Buyer to proceed with. Highly recommend for service and support.
The company has looked after my property for many years, and I have found your personnel to be of high quality. Over the last few years Sophie Hawkes has been especially helpful. She is a good representative of your company.

Reply from Robert Oulsnam and Company
Shania has been our agent for a while now and we have always been very happy with how she managed our enquiries. She is always very friendly and kind and has treated us with respect.

Reply from Robert Oulsnam and Company
Shania has been honest, professional and helpful over the years. It was nice to know that there was always a responsible person to answer any queries. Good luck with your future endeavours Shania.

Reply from Robert Oulsnam and Company
As a tenant of a privately rented property, Shania Benton, my property manager, has been great to deal with. She has always dealt with my issues promptly and efficiently.

Reply from Robert Oulsnam and Company
Shania Benton is an excellent resource in this company. Always available in need.. They all are really professional and never forced us tenants to pay additional fees etc.

Reply from Robert Oulsnam and Company
We rent a property through Oulsnam and our point of contact for any queries or concerns are with Shania Benton, she has been amazing and always make sure to get back to us as soon as possible.

Reply from Robert Oulsnam and Company
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