Chloe, my claim advisor, was brilliant; she handled everything quickly and efficiently, kept me updated at every step, and always responded promptly. Thanks to her, the whole process was smooth and st... See more
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See what reviewers are saying
We had been with Pedalsure for 2 years when sadly our family e-cargo bike was stolen, in bright daylight at 9am close to a high street, after school drop. Chloe was very helpful and approachable thro... See more
Unfortunately had a bad crash with a white van which caused considerable damage to my bike. Within a day of lodging my insurance claim Pedalsure swiftly assessed the details and, once I provided t... See more
Could not fault Pedalsure.. My bike was stripped of its seatpost, saddle, handlebars and shifters which was quite an upsetting experience, since I’d just upgraded them. Pedalsure dealt with my claim s... See more
Company details
- Cycle Insurance Company
- Liability Insurance Company
- Personal Insurance Company
- Sports Insurance Company
Written by the company
Simple, quick and affordable insurance for you and your bikes. We’re dedicated to cycling insurance and we've been doing it since 2014. This focus means we’re able to deliver the best value, most comprehensive cover and provide quick customer service that you can rely on. We work smart so you can Ride.Smart. We insure all types of bikes, from road bikes and mountain bikes, to e-bikes and cargo bikes.
Contact info
Suite 3, Dukes House, SL4 1LD, Windsor, United Kingdom
- 0800 888 6745
- cservice@pedalsure.com
- pedalsure.com
4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was a straight forward process and…
It was a straight forward process and customer services answered my queries promptly much appreciated and would recommend
March 23, 2024
Very easy to deal with!
I couldn’t have asked Chloe more for her help!
March 18, 2024
Unprompted review
Just how an insurance company should be…
Just how an insurance company should be . If you pay to be insured you expect to be paid if the worst happens and it did and they have.!
March 22, 2024
Unprompted review
Very simple
Very simple, you can do your insurance in minutes. very competitive price. So far so good.
March 16, 2024
From Seb and Otto!
March 12, 2024
Unprompted review
The claim was dealt with very quickly .
The claim was dealt with very quickly .
March 7, 2024
Unprompted review
I had a very good experience with…
I had a very good experience with Pedalsure. They responded to my claim within days, not weeks. The whole process was easy and straightforward with no problems at all.
Thanks Pedalsure!
March 6, 2024
Unprompted review
Great price and discounted lock purchase
March 6, 2024
I like bike insurance so quickly
March 4, 2024
Beat policy by far
Very easy to get a quote, website easy to navigate and complete
Best priced quoted out of 10 different companies.
Would recommend to friends and family
February 23, 2024
Thank you Pedalsure
Thank you Pedalsure. So relieved I insured my bike with you. When it was damaged, the whole claim process was hassle-free and quick with clear communication.
February 19, 2024
Unprompted review
Very straightforward!
February 13, 2024
Very helpful customer service team who…
Very helpful customer service team who handled my claim in a very responsive manner with good communications. Also good that the same dealt with claim from start to finish so no need to keep repeating myself
February 15, 2024
Unprompted review
Very easy and stress free
February 13, 2024
You are amazing
February 8, 2024
website was easy to use
website was easy to use and so understanding only took me 5 mins to set up an insurance
February 8, 2024
I found the website was good to use for…
I found the website was good to use for electronic bike insurance really good for money
January 20, 2024
Chloe was so helpful I nearly asked her…
Chloe was so helpful I nearly asked her out on a date
January 25, 2024
Unprompted review
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