Order number: 22913 Purchased ARTITEQ Top Rail Art Hanging Set 200cm max. 20kg - Quantity: 2. Delivered damaged. Received a refund and requested the item to be returned. Advised... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After an initial order to try out the wires, I was really pleased with the result and ordered the Classic rail system with fittings. High quality wall plus were supplied (my brand of choice as i... See more
Fantastic product and excellent service. I bought the artiteq gallery hanging system and had my handyman put it up. It was very easy to install and so discrete, most people don't notice it when ther... See more
Company replied
Great service from Picture World. Very helpful staff. Irish buyers just beware of the impacts of Brexit with Irish VAT and import tax on purchase and postage added... PLUS added charge by UPS of abo... See more
Company replied
Company details
Written by the company
At Frame Store, we understand how essential your eyewear is. We provide professional and precision frame repair for all types of materials, including metal, plastic, and titanium. From broken hinges to cracked bridges, our certified repair specialists are dedicated to restoring your frames to their original condition efficiently and reliably. Your vision and comfort are our priority.
Contact info
United Kingdom
- pictureworld.co.uk
4.2
Great
89 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
amazing services
September 1, 2022
Reply from Frame Store
Thank you for your review! We're so happy to hear the hanging system is working well for you. We love hearing from our customers. And always looking for ways to improve our offer. Kind Regards, Kris
People at Picture World are very…
People at Picture World are very helpful and take the extra mile to give helpful advices. I'm really pleased with both the picture rails I purchase and their support.
Thank you very much, I appreciate it.
George
August 23, 2022
Reply from Frame Store
Thank you for your review! We're so happy to hear the hanging system is working well for you. We love hearing from our customers. And always looking for ways to improve our offer. Kind Regards, Kris
A great solution for hanging artwork
This proved to be a great buy. Very quick delivery and it took around 40 mins to install. Really happy with the quality, fit and final look.
We will be purchasing another couple of rails for different areas.
A simple solution that delivers a premium finish. 👍
August 11, 2022
Reply from Frame Store
Thank you for your review! We're so happy to hear the hanging system is working well for you. We love hearing from our customers. And always looking for ways to improve our offer. Kind Regards, Kris
Excellent Service
I have used picture hanging world before. They deliver good products at a fair price and quickly.
Will use them again!
August 5, 2022
Reply from Frame Store
Thank you for your review! We're so happy to hear the hanging system is working well for you. We love hearing from our customers. And always looking for ways to improve our offer. Kind Regards, Kris
Smooth move re. Picture hanging
Just hung 28 pictures with products from Picture World having rung and checked they would suit my hanging system. The response was very courteous and everything worked well.
Many thanks, Lea
August 1, 2022
Reply from Frame Store
Thank you for your review! We're so happy to hear the hanging system is working well for you. We love hearing from our customers. And always looking for ways to improve our offer. Kind Regards, Kris
Difficult to tie lengths / need crimps
The picture rail hooks are fine - but the clear plastic hanging wires are horrible - they need to come with crimp clamps - or another system as they are very difficult to tie to matching lengths..
Thanks for your reply Kris, that would make sense- it’s not clear from the product wording that
a) the picture hooks are essentials not optional
b) that the wires are plastic (wires means wire in my book) I was imaging brass wires old school.
c) that the kit is not actually a kit as you need extras to make a functioning basic ‘kit’..
I suggest you supply 10 hooks in your kit as it’s worthless without.
Oh but that might hurt your profits and make it too expensive for sensible folk.
July 18, 2022
Reply from Frame Store
Thank you for your review. The wires are not meant to be tied. We actually offer clamps and picture hooks for those wires.
a) hooks are not essential as there are other ways of hanging e.g clamping the wires. If someone wants to do that they do not need hooks.
b) we stated in the description that it is 1.5m Perlon wire, perlon is a nylon wire
c) in the same section we offer several sets that include moulding hooks, perlon wires and picture hooks, "complete kits" you may like.
We recommend checking whether any of them are any good for you. Yes, we actually do offer what you are suggesting. Sets with 4, 5 or 10 hooks.
Have a lovely day.
Kind regards, Kris
Great picture hanging system
Great picture hanging system. Easy installation and contemporary style which looks great in my studio.
I’m delighted. I have ordered more to add to my system. Makes picture hanging a breeze!
July 14, 2022
Reply from Frame Store
Thank you for your review! We're so happy to hear the hanging system is working well for you. We love hearing from our customers. And always looking for ways to improve our offer. Kind Regards, Kris
as described and arrived on time
July 1, 2022
Reply from Frame Store
Thank you for your review! We're so happy to hear all is working well for you. We love hearing from our customers. And always looking for ways to improve our offer. Kind Regards, Kris
Fantastic product and excellent…
Fantastic product and excellent service. I bought the artiteq gallery hanging system and had my handyman put it up. It was very easy to install and so discrete, most people don't notice it when there are no pictures up. Highly recommended.
Also - very handy that the company offers express delivery in 2 days.
June 27, 2022
Reply from Frame Store
Thank you for your review! We're so happy to hear the hanging system is working well for you. We love hearing from our customers. And always looking for ways to improve our offer. Kind Regards, Kris
ARTITEQ Classic Rail 2mtrs in white
I ordered a ARTITEQ Classic Rail 2mtrs in white it arrived on time and was packaged really well, would happily recommend the Picture World Hanging Store.
June 27, 2022
Unprompted review
Reply from Frame Store
Hello Julia. Thank you for your review! We're so happy to hear the hanging system is working well for you. We love hearing from our customers. And always looking for ways to improve our offer. Kind Regards, Kris
Great stuff easy to use looks great and…
Great stuff easy to use looks great and delivered promptly
June 17, 2022
Reply from Frame Store
Hello Ian. Thank you for your review! We're so happy to hear the hanging system is working well for you. We love hearing from our customers. And always looking for ways to improve our offer. Kind Regards, Kris
Very easy to order and quick delivery
June 1, 2022
Reply from Frame Store
Hello Dina. Thank you for your review! We're so happy to hear the hanging system is working well for you. We love hearing from our customers. And always looking for ways to improve our offer. Kind Regards, Kris
Very fast service.
Very fast service.
Good quality product. Have used twice now as a result.
May 26, 2022
Reply from Frame Store
Hello. Thank you for your review! We're so happy to hear the hanging system is working well for you. We love hearing from our customers. And always looking for ways to improve our offer. Kind Regards, Kris
Reply from Frame Store
Hello Ieva. Thank you for your review! We're so happy to hear the hanging system is working well for you. We love hearing from our customers. And always looking for ways to improve our offer. Kind Regards, Kris
Nice and efficient service.
Nice and efficient service.
Haven’t tried the picture hangers yet but am pleased with the swift delivery.
May 9, 2022
Reply from Frame Store
Hello Geraldine. Thank you for your review! We're so happy to hear the hanging system is working well for you. We love hearing from our customers. And always looking for ways to improve our offer. Kind Regards, Kris
Excellent product and speedy delivery…
Excellent product and speedy delivery will order again!
April 26, 2022
Reply from Frame Store
Hello Megan. Thank you for your review! We're so happy to hear the hanging system is working well for you. We love hearing from our customers. And always looking for ways to improve our offer. Kind Regards, Kris
Great hanging system
April 18, 2022
Reply from Frame Store
Hello Sandra. Thank you for your review! We're so happy to hear the hanging system is working well for you. We love hearing from our customers. And always looking for ways to improve our offer. Kind Regards, Kris
The third time I have bought from this…
The third time I have bought from this company. The website is easy to use, competitive prices and fast delivery.
October 14, 2021
Reply from Frame Store
Dear Julie, thank you for your review of the products we offer at Picture World. I am pleased to hear that your experience was a positive one and we really appreciate your feedback. Have a lovely day. Kind regards, Kris
Excellent product
Excellent product. Easy to install and use. End result looks very professional.
September 7, 2021
Reply from Frame Store
Dear John, thank you for your review of the products we offer at Picture World. I am pleased to hear that your experience was a positive one and we really appreciate your feedback. Have a lovely day, kind regards, Kris
Reply from Frame Store
Thank you for your review of the products we offer at Picture World. I am pleased to hear that your experience was a positive one and we really appreciate your feedback. Have a lovely day, kind regards, Kris
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.