Order number: 22913 Purchased ARTITEQ Top Rail Art Hanging Set 200cm max. 20kg - Quantity: 2. Delivered damaged. Received a refund and requested the item to be returned. Advised... See more
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After an initial order to try out the wires, I was really pleased with the result and ordered the Classic rail system with fittings. High quality wall plus were supplied (my brand of choice as i... See more
Fantastic product and excellent service. I bought the artiteq gallery hanging system and had my handyman put it up. It was very easy to install and so discrete, most people don't notice it when ther... See more
Company replied
Great service from Picture World. Very helpful staff. Irish buyers just beware of the impacts of Brexit with Irish VAT and import tax on purchase and postage added... PLUS added charge by UPS of abo... See more
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Company details
Written by the company
At Frame Store, we understand how essential your eyewear is. We provide professional and precision frame repair for all types of materials, including metal, plastic, and titanium. From broken hinges to cracked bridges, our certified repair specialists are dedicated to restoring your frames to their original condition efficiently and reliably. Your vision and comfort are our priority.
Contact info
United Kingdom
- pictureworld.co.uk
4.2
Great
89 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 week
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Reply from Frame Store
Dear Jim, thank you for your review of the products we offer at Picture World. I am pleased to hear that your experience was a positive one and we really appreciate your feedback. Have a lovely day, kind regards, Kris
Reply from Frame Store
Hello Araks. Thank you for your honest review regarding our Picture World. I am pleased to hear that your experience was a positive one and we really appreciate your feedback. Kind Regards, Kris
Fast delivery and good product
I needed click-rail hanging rails for an Open Studio event and needed them quickly because a busy handyman had offered me a slot and was due to come round to put them up for me. They came fast and well packaged.
Subsequently on hanging all the work, and at the very last minute, I realised I needed extra hooks.
Each time I ordered I used the chat function to speak to Martin who is easy to speak to and assured me the hanging kit - and later the extra hooks - would be dispatched straight away. I was relieved that the hooks arrived next day - first thing on opening day - allowing me to complete the final hanging of the work before any visitors arrived.
The click rails are very good - unobtrusive to the eye - and easy to use. I bought them in 'white primer' colour and they hardly show on the white walls of the studio.
I'd only say that, if you can afford it, it might be better to use the more expensive - squeezy - ratchet hooks, because they would be less fiddly when you want to adjust the height of the painting. I used the cheapest hooks which are fixed by tightening screws, and though they are great and do what they are supposed to, they are not as easy or quick to adjust.
All in all I am very pleased with the service and think it's been worth the investment.
June 2, 2021
Reply from Frame Store
Hello, thank you for your honest review regarding the Picture World. I am pleased to hear that your experience was a positive one. We really appreciate your feedback. Kind Regards, Kris
Great service from Picture World
Great service from Picture World. Very helpful staff.
Irish buyers just beware of the impacts of Brexit with Irish VAT and import tax on purchase and postage added... PLUS added charge by UPS of about €14.50 for collecting the taxes!
May 8, 2021
Reply from Frame Store
Hello, Thank you for your honest review regarding the Picture World. I am pleased to hear that your experience was a positive one. We really appreciate your feedback. Kind Regards, Kris
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