R&M Furnishers Reviews 115

Omg, I’m thrilled to pieces with my new ottoman, delivery was very quick too. Highly recommended x

Bought a 5ft Ottoman box. Easy to choose from website. Swatches sent through rapidly with a very quick email confirmation from from their customer service team to give confidence that they were on their way. This enabled us to choose quickly and confidently. Product was delivered in the time window indicated at order time. Nice looking product, looks smart in the bedroom, images on the website are good representations of the actual product. It seems reasonably robust, with solid wood base/frame and 4 hinges on lid. Nice finish on the inside as well as the outside. There was one very minor dent in the front edge of the lid and the internal screws from the lid supports were sticking out a bit which may snag on sheets etc stored in box, but we can cover these with tape to avoid problems. These very minor things are tolerable for us considering the price point and the time from order to delivery. A perfectionist may not have been happy.

Delivery on time. The storage bench arrived in excellent condition and assembled.

Item as described fast delivery perfect

Lovely ottoman seat

The storage bench looks great and very sturdy. Communication over delivery could've been better. We were luckily in when the drivers arrived but an email would have been useful

Efficient delivery. Love the product.
Just what I was looking for and the sample service was spot on for deciding the colour. Thank you.

Easy ordering, good representation of colours on website, reasonable prices, speedy delivery

Fast delivery, good service and nice product.

Easy to purchase, quick delivery and product as described, very happy.

Fair price for a nice ottoman and the colour is as seen on the website.
I am really please with it and definately recommend.

I was meant to get bed Wednesday-Thursday called no response finally told not until weekend no confirmation.
Then waited in all weekend for bed to arrive late Sunday 4pm with no slats for mattress so bed could not be built refused bed and I have had no reply or update !!!

Excellent quick service. Thank you

Great product, I love it.
Very easy website to navigate
Fast delivery
Amazing product
Definitely recommend

Ottoman returned 19 Feb but no refund sent back as of 13 of March?! Josephine Collins

Quick delivery, and the Ottoman arrived well packaged and in mint condition.

I bought a white velvet ottoman for £145, it was exactly what I was looking for, arrived on time and definitely worth the money. I could not find a similar product anywhere online with such beautiful material for my price range.

I would recommend putting more photos on the website though, there's only one photo of the product in the distance so you cant see it very well, i would like to have seen a close up of the fabric and different angles.

I couldn't give 5 stars because there were a couple of small stains on it, not too noticeable but you don't expect it on a brand new piece of furniture especially since its white and a hard material to clean. Maybe just handle your products with more care during production and delivery.

Having said that, I will return to your website when i'm looking for furniture in the future.

It looks good and I got it for a good price (plus 10% off for subscribing to the newsletter) but one of the legs is already a bit broken. You have to screw it on yourself but the concealed block it screws into seems to have moved and I can't get the bolt on the leg to thread and therefore secure properly. As a result, one leg is a bit wobbly and that affects the overall stability of the ottoman. Not worth sending back (I'm sure the courier costs would be high) as it's still functional - just not quite in perfect condition.