Rooa 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I too, ordered a Garden Bench from Soweway International Logistics Co., Limited and received a little bag after 12 weeks of emails. Paid $24.95 for bench, bag is probably worth 50 cents. Paypal is wor... See more

Rated 1 out of 5 stars

HK SOWEWAY INTERNATIONAL LOGISTICS CO Bought a set of swing chairs but received something different. YOU can file a claim with PAYPAL under the buyer protection to dispute this. This takes time but... See more

Rated 1 out of 5 stars

just like everyone else, stupidly i ordered from them.. no item received over a month now if you also used paypal please dispute if you havent already and demand paypal close their account asap!!... See more

Rated 1 out of 5 stars

HK SOWEWAY INTERNATIONAL LOGISTICS CO, AKA pigaspect.com promoted an ad that was ALL about a CHAIR with a top on it. It did not mention a single thing about a mere bag. ... and yet that is ALL I recei... See more

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Same story here, just a scam website

Same story here, this site is a scam, where you buy an item and then they send you just something smaller/different so you can't claim that the item has been received.
In my case I have order a lamp-projector for start and I have just received a disk with star.

I have paid with PayPal and open a case with them hoping to get a refund from this scam.
The website I have used is even offline now, so I suppose they simply change address.

A note I want to do, is that the link I have used was from FaceBook, so I think no vetting process happen on FaceBook around their ads

December 30, 2019
Unprompted review
Rated 1 out of 5 stars

Can I zero stars this?

Can I zero stars this?! Honestly the biggest scam/rubbish/tomfoolery joke site. They were supposed to send a star projector along with two slides for different views of the night sky, one slide including of the Earth. Well they ended sending one measly slide... & that was it! For $50, was promised much more than this. Disappointed is an understatement, looks like the site was already banned. The shipping hub looks super sketch for the addy provided on return. Don’t buy from 💩a- they suck!

December 29, 2019
Unprompted review
Rated 1 out of 5 stars

Like everybody I was robbed for this…

Like everybody I was robbed for this website ROOA from China THANK YOU FACEBOOK to advertise scam website from China, they sent me different products so cheap sneakers I claimed a refund for their mistake and of course they didn’t answer, also the delivery took like 1 month, totally garbage don’t buy from those website from FACEBOOK AND INSTAGRAM. Like ROOA.

December 28, 2019
Unprompted review
Rated 1 out of 5 stars

I ordered got a toy not what I ordered…

I ordered got a toy not what I ordered and they now have s new site called suittoss so dont order from them either they are the biggest RIP off ever calling Fraud company having my bank dispute all charges as well I don't have money to waste with this bullcrap company

December 27, 2019
Unprompted review
Rated 1 out of 5 stars

Took ages to arrive and then nothing…

Took ages to arrive and then nothing like the picture in the Ad. Customer service via jieyi but web site now gone so no point in going down the customer support route. May try CC provider but not holding out much hope.

December 27, 2019
Unprompted review
Rated 1 out of 5 stars

Bamboozled over Dr Martens Boots

Ordered “ Women's 1460 Pascal Smooth Boots × 1- BLACK / 38” advertised as Dr Martens boots and was priced at $49.00 + shipping on Thanksgiving Day. Boots took forever to get to South Carolina and were finally delivered on 12/26/19. When received boots were not as described or shown. They were a knock-off boot no where near any kind of Dr Marten boot. Sent the customer service person pics and demanded refund, but whomever created the site uses Zendesk to handle customer service inquiries and no response back from my email. If I actually get a refund it will be a Christmas miracle!!!

December 27, 2019
Unprompted review
Rated 1 out of 5 stars

scam

Ordered my dads Christmas from them. Sent several emails and they are suddenly gone, no website or email anymore. Also never received what I ordered.

December 27, 2019
Unprompted review
Rated 1 out of 5 stars

Huge Scam!

Only half of my product shipped and it arrived a month and a half late. They are not responding to my e-mails and the website is gone. There goes 50 bucks.

December 26, 2019
Unprompted review
Rated 1 out of 5 stars

Worthless dregs

Its seems as though I have been scammed as well. Feeling really disappointed in myself. I hope they get what they deserve.

December 26, 2019
Unprompted review
Rated 1 out of 5 stars

SCAM BUYER BEWARE SCAM BUYER BEWARE

I ordered boots for my daughter for Christmas. They immediately took the money and there is no product delivered. The tracking number is useless and I am out of $55. That is what I get for trying to save money. DO NOT BUY FROM THIS COMPANY!!!

December 26, 2019
Unprompted review
Rated 1 out of 5 stars

Scammers!!!!!

Scammers!!!!!! Will take your money and never give you your items!!! If I could give a “0” star I would!

December 26, 2019
Unprompted review
Rated 1 out of 5 stars

Scam site!

Scam site!! Don't buy anything! Website mysteriously shut down, what they sent me wasn't even close to advertised product. Refusing returns, offering 50% refund, crap junk products shipped from China. Contacting fraud agency to dispute charges

December 25, 2019
Unprompted review
Rated 1 out of 5 stars

Scam

I ordered Doc Marten boots on 11/29 and tracking says the package left China on 12/15. Fingers crossed but I knew it seemed too good to be true when they were a third of the US price. I thought the boots would likely be fake but I didn’t think the wouldn’t come at all!

December 24, 2019
Unprompted review
Rated 1 out of 5 stars

Nothing more to say......

Nothing more to say....... it was a scam obviously, the website is not accessible any more... goods (the world's smallest printer) still has not arrived, all emails being ignored

December 24, 2019
Unprompted review
Rated 1 out of 5 stars

Beware!

Beware!! I ordered some boots from this site the 20th of November, it’s now the 23rd of December and still have yet to see them. They responded to my first email with no resolution, and have not yet responded to my second.. Do not order from this site!!

Update
Received the boots on December 31st.. They came in a bag, the right size, and pretty much what the pic showed.

December 24, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look