I too, ordered a Garden Bench from Soweway International Logistics Co., Limited and received a little bag after 12 weeks of emails. Paid $24.95 for bench, bag is probably worth 50 cents. Paypal is wor... See more
Rooa
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
HK SOWEWAY INTERNATIONAL LOGISTICS CO Bought a set of swing chairs but received something different. YOU can file a claim with PAYPAL under the buyer protection to dispute this. This takes time but... See more
just like everyone else, stupidly i ordered from them.. no item received over a month now if you also used paypal please dispute if you havent already and demand paypal close their account asap!!... See more
HK SOWEWAY INTERNATIONAL LOGISTICS CO, AKA pigaspect.com promoted an ad that was ALL about a CHAIR with a top on it. It did not mention a single thing about a mere bag. ... and yet that is ALL I recei... See more
We ordered a Heated Vest on Nov 24th…
We ordered a Heated Vest on Nov 24th and received a plain black vest on Dec 17th. It is nothing like the picture that was on their site. I have sent two emails to them and they have not responded. I even included photos of the vests that we received. Now today I tried going to the site and its not working. So I guess I was scammed out of $50 bucks.
Do not order from ROOA in China
Do not order from ROOA in China. We've had 17 emails since November 29th and I still do not have a refund or the item I ordered. I will not order from them ever again. Thankfully, it was only $35.
I ordered on Dec.6
I ordered on Dec.6. This site robbed me i never received items ordered and was charged!
Scam
Scam. They billed me on 12/8 and today 12/23 I have not received items purchased. No response.
Billing dispute with Master Card is in progress.
DO NOT buy from this company
DO NOT buy from this company. They are based out of Hong Kong and do not have any way to contact other than email which they do not respond to. They shipped me the wrong size vest and will not respond to my emails. I placed the order 11/29 and received it 12/21. Save your money and shop in the USA.
SCAM Do Not use
Do not purchase anything from this website, ordered on 6th December received an automated email and heard nothing since!! Absolute scum bags!!!
Scammers!
Order placed dec. 2, sent shipping email with dead link and no merch. Scammers...also dont buy from Shenzhen Soweway International Logistics. This is the company they are under. All fake businesses.
Scam!!
Scam!!! Sad people are showcasing Christmas gifts, yet robbing you. People are basically good, but when they’ve not been taught the value of exchange they go rogue!
HGJ
Scam
As others have noted, this appears to be a scam. I placed an order and was sent a shipping confirmation and tracking number. However, the link did not take me to a reputable shipper (no USPS/Fedex/UPS) and did not show any status. Now, it is a dead link. I will be contacting my bank to try a charge back.
Rooa.Shop IS a SCAM!!!!
Placed an order on the 4th of December and 21st still haven’t received it 😡 they have taken payment but their website is now offline so I’ll leave it to the bank to refund me. cheers for screwing me for Christmas 🎄
SCAM!!!
I placed an order December 3, my account was debited but I’ve never received the merchandise. They will not respond to my direct questions and send only Robo responses. Now the website is down and I’m disputing the charges with my bank
DO NOT BUY FROM THEM!
As the others have said, this is a scam. You will not get what you are paying for. The prices seem great - too good to me true... Unfortunately it is too good to be true. I never got what I paid for and you won't either. Consider yourselves warned.
Paid but not receive product. Not responding to me.
I ordered 2 items on December 2, 2019. ROOA, quickly removed the money from my account. Today is December 17th and I am still waiting for my items. Federal Express tracking says they are waiting for seller to deliver the product to them in order to ship it to me.. ROOA is ignoring my email requests for update.. I think they are a scam or are very inexperienced.. I dont think I will receive my items. Something shady is going on.. They were supposed to be Christmas gifts.
This is a scam site
This is a scam site. Whatever you think you are buying you are not. Do not shop at this site.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








