SafeSite Facilities Reviews 362

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience, from initial contact to project completion. Reviewers are particularly impressed with the prompt delivery services and the fair pricing of products. The customer service is often described as outstanding, with many consumers noting the personalized and understanding approach of the team. However, some people mentioned issues with delivery, stating that a promised delivery was not made, which caused inconvenience and jeopardized an event.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

Customers had positive experiences with service, consistently praising the professionalism, efficiency, and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the helpful and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the excellent and... See more

Price

People report positive experiences with price, finding them competitive and reasonable. Many reviewers noted... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with this company for the past eight years has been such a meaningful part of my life. I’ve grown both personally and professionally, surrounded by supportive teammates and leaders who truly c... See more

Company replied

Rated 5 out of 5 stars

Good priced product accompanied by first class service from Jack in sales dept. Professionally dealt with my initial enquiry and maintained contact right down to morning of delivery of my goods. Could... See more

Company replied

Rated 5 out of 5 stars

Brilliant service as always from initial contact with Sophie responding so quickly, getting the quote over and getting us booked.  Bruno & Milo on day of works who were so hard working, profession... See more

Company replied


Company details

  1. Construction Company
  2. Construction Equipment Supplier
  3. Fence Contractor
  4. Security System Installer
  5. Security System Supplier

Written by the company

Since our founding in 2009 as a small, family-run business, SafeSite Facilities has rapidly grown to become a leader in site safety and security, serving clients nationwide across the UK. We are committed to providing high-quality, reliable services, with a focus on safety, security, and efficiency across a range of sectors, from construction sites to events and everything in between. At SafeSite Facilities, we are widely recognised for our extensive range of non-mechanical plant hire options. Whether you need barriers, fencing, CCTV alarms, event products, or other construction site support systems, we have you covered. Our dedicated teams are experts in selecting and deploying the right equipment for your project, ensuring that you have exactly what you need to meet your site’s requirements. As a trusted partner for both large-scale construction projects and smaller events, we offer flexible, tailored solutions to suit any job. We understand the importance of safety on every site, and our equipment is designed to help ensure compliance, protect workers, and reduce risks. With nationwide coverage, we provide excellent customer service and a commitment to reliability, ensuring that your site runs smoothly and securely. At SafeSite Facilities, we are proud of our rapid growth and dedication to excellence, making us the ideal choice for all your site safety and equipment hire needs.

SafeSiteFacilities.co.uk

Written by the company

Welcome to Safe Site Facilities...
Welcome to SafeSite Facilities and thank you for visiting our Trust Pilot profile. Within the company we have employed vastly experienced individuals, with logistics through to customer service backgrounds who specialise in understanding our customers detailed requirements at a time when safety and security has never been more important.
First In The Industry To Register With Trust Pilot...
Yes that’s right! We are the first in our industry to register a Trust Pilot account. We thrive on exceeding our customers expectations and truly value their feedback. Genuine feedback really helps us continue to grow and improve as a business.
Safety First...
Public and work force safety is a fundamental principle of what our company stands for and has been since the company was founded in 2009. Within a short space of time the company has gained accreditations from many of our industries' governing bodies. When safety comes first, SafeSite Facilities is a name you can trust.
Vast Product Range...
We have a vast range of products, here are some examples of areas we can provide solutions: Vacant Property Protection Barriers & Traffic Managements Fencing & Hoarding Event Products Clearance & Specialist Cleaning Alarms & CCTV Construction
About Safe Site Facilities...
The companies roots began in the Sussex area and have rapidly grown into a recognised national brand. From large industrial projects to smaller private projects you can count on our considerable industry experience and detailed knowledge to provide tailored safety and security solutions for any situation.
Proud Of What We Do...
This has enabled us to work on a wide variety of projects such as providing a diverse selection of site safety solutions to The London Olympic Games Organising Committee (LOCOG). A total of 14km of fencing and 12.5km of pedestrian and crowd barriers were installed at venues, including Lords Cricket Ground, Hampton Court, Horse Guards Parade, Victoria Park, Windsor Race Course and Eton Rowing College, providing safe queuing lanes and secure cycle parks. A task force of 32 operatives per day were employed to undertake this task. We are very proud to have played our part in such a recognised Global event.
Why Not Get In Touch...
In addition to our loyalty and dedication to continuing our current customer relationships, we love to hear from new prospective customers and helping them achieve the level of safety they require.

The SafeSite promise

Free, no obligation quotes and the most competitive prices!

We are sure that you will be happy with our services, but if for any reason you are not, we will be sure to make it right for no extra cost!

Contact info

4.9

Excellent

TrustScore 5 out of 5

362 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great service.

Really easy, great company to use. very flexible with our clients changing time lines. Professional and we could not have asked for more.
we will use them again in the future.

January 29, 2026
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good morning Paul N,

Thank you for the Excellent review.

We're please to hear we could support in a changing situation and provided and easy to use and professional service.

If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Just a quick thank you to Francois and…

Just a quick thank you to Francois and the team for the quick turnaround of an order. Very professional and communication was great. Would purchase again and recommend.

January 20, 2026
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good morning ND,

Thank you for the wonderful review.

Its great to hear that Francois' could support in getting the order and delivery arranged swiftly and kept communication throughout.

If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Excellent Job

Very efficient from start to finish, beginning with the site visit, the thorough proposal, and the final fitting.
The fitting team arrived when they said they would, were friendly and finished the job to a high standard.

January 20, 2026
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good morning Simon,

Thank you for the great review.

We're glad we could provide you with a high standard service and the work was carried out efficiently and in a friendly manner

If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Francois was really helpful and made…

Francois was really helpful and made the whole transaction a pleasure.

January 14, 2026
Unprompted review
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Reply from SafeSite Facilities

Good afternoon Maurice ,

Thank you for the excellent review.

Its great to hear that Francois' support could make your experience a positive one.

If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Jack Fry was excellent fast efficient…

Jack Fry was excellent fast efficient service
.
The delivery driver was excellent also.

January 12, 2026
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good morning Reids Playground Maintenance ,

Thank you for the brilliant review.

We’re pleased to hear you were happy with the excellent service Jack provided and that the delivery driver also went above and beyond.

If we can help again in the future, please don’t hesitate to get in touch.

Kind regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Very quick service

Very quick service, really competitively priced (barriers like the Jersey were only £15-20 cheaper for second-hand on eBay!) and Jack was a pleasure to deal with.

Would definitely use again...highly recommend!

December 15, 2025
Unprompted review
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Reply from SafeSite Facilities

Good morning Richard,

Thank you for your kind review and for choosing SafeSite.

We’re pleased to hear you found our service quick and competitively priced, and that your experience with our team was positive. Your recommendation is greatly appreciated.

If we can help with anything in the future, please don’t hesitate to get in touch. We look forward to working with you again.

Kind regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

The customer service was outstanding

The customer service was outstanding, with Jack being exceptionally cordial and helpful. The process of ordering and payment was seamless, and the prices were reasonable. It was convenient to pick up the items from the depot. Jack's follow-up call to ensure our satisfaction with the purchase was appreciated. I am certain I will return to SafeSite for future needs.

January 1, 2026
Unprompted review
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Reply from SafeSite Facilities

Good morning Yolanda,

Thankyou for a wonderful review, the team will be thrilled to hear how outstanding you found our customer service, and Jack will be especially pleased to know his helpful approach and follow-up call made such a positive impression. We’re glad the ordering and payment process was seamless, the pricing reasonable, and that the collection process was also easy.

If there is anything further we can assist with, please don’t hesitate to get in contact. We look forward to working with you again in the future.

Warmest regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Excellent service

The phone was answered immediately which is so unusual these days, Francois Grobbelaar was the agent on the line, he was very polite and professionally guided us throught the call and agreed to have the delivery completed within a couple of days, the delivery is not due at the time of writing and remain confident that this will happen tomorrow as promised.

We were also surprised how the products that we had ordered to include delivery could be so inexpensive.

Well done Safe site facilities.

December 19, 2025
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good morning Frank,

Thank you very much for the great review on your recent experience with SafeSite Facilities.

Its brilliant to hear that your call was answered quickly and that our team provided you with a professional services throughout the ordering process. Its always great to know that our customers are pleased with the price they pay for our products and services.

Thank you for your kind words and confidence in SafeSite Facilities. If there is anything further we can assist you with, please don’t hesitate to get in touch. We look forward to working with you again.

Warmest regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Another great experience using Safesite

Follow my awesome experience with safesite installing a security door for me, I decided to have them install their CCTV too, for that extra piece of mind. Once again they far exceeded my expectations. Kieran, who came out to the property to set up the camera was professionally, friendly and even helped with identifying a few added security measures that I hadn’t even thought of. I would also like to mention Sophie their sales executive, who has responded to every single one of my queries in a calm, professional and very helpful manner, no matter how crazy or panicked my emails were. She has been an absolute saint so far.
Once again, I really can not recommend this company enough.

November 20, 2025
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good morning Joide,

Thank you very much for leaving such a positive review of your experience with Safesite.

We are delighted to hear that we were once again able to exceeded your expectations. Its great to know our team went above and beyond to provide you with additional recommendations to secure your site. We always aim to provide professional solutions and Sophie will be pleased to know the impact her support had on your experience.

We truly appreciate your recommendation and continued trust in SafeSite. If there is anything further we can assist you with, please don’t hesitate to get in contact. We look forward to working with you again in the future.

Warmest regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Jack and the team at Safesite have been…

Jack and the team at Safesite have been fantastic - not just this year but in previous years we've used them. Each time though, they have been reassuring , given time and thorough in booking what we need for our charity event. It goes a long way the care and thought that Jack has put into helping us feel happy with our booking - eg the product we are hiring, the timings and logistics. So many thanks to you all and the company for being extra professional and organising what we need for our event ever so smoothly.

December 1, 2025
Unprompted review
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Reply from SafeSite Facilities

Good morning Olivia,

Thank you very much for a wonderful review on the experience you had whilst using Safesite.

The team will thrilled to hear how the service they provided has made such a positive impact on the set up of your event and made the process smooth through the support they provided throughout.

If there is anything further we can help with please dont hesitate to get in contact, We look forward to working with you again.

Warmest regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Brilliant company

We had issues at our home with vandalism, antisocial behaviour and criminal activity taking place in our garden with regular vandalism to our Grade 2 listed property. I am not a builder or construction company so I know nothing about fences. Safesite could not have been more helpful. They talked through all the different options on the phone, carried out a site visit and within a few days we had a brand new heras fence. There have been some attempts to get through it but none that were successful which is a testament to the quality and the work.
The staff that came to install it were diligent, hardworking and really polite. They did not stop from the moment they arrived at 8am to when they finished at 5pm. They were friendly, helpful and kind. I never write reviews but this company deserves it and I want to recommend them to anyone needing security for a site or even their own property!

November 21, 2025
Unprompted review
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Reply from SafeSite Facilities

Good afternoon Stacey,

Thank you so much for taking the time to leave such a glowing review, we’re glad we could support you in making your property feel secure again.

Our team were committed to providing a solution and we're pleased to hear they didn't stop until that solution was in place.
Should you ever need to use us again, please don't hesitate to get contact.

Warmest regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Were there within 1 hour

Were there within 1 hour, really accurate board up ……. Perfect! Thanks

November 13, 2025
Unprompted review
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Reply from SafeSite Facilities

Good morning Barry

Thank you so much for the brilliant review. Its great to hear our team could respond quickly to your enquiry and provide a great level of service.

If there's anything we can help with in the future please don't hesitate to contact us.

Warm regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

William and Jake are absolute legends!!

William and Jake are absolute legends!!

They arrived early, provided sound advice, and secured the property where we had squatters to a high standard giving me piece of mind.

No words! I can’t thank them enough.

Thanks for all your help.

D

November 11, 2025
Unprompted review
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Reply from SafeSite Facilities

Good morning Deon,

Thank you so much for your amazing feedback! We’re delighted to hear that our team were able to step in quickly and give you peace of mind.

They’ll be thrilled to know their hard work and advice made such a difference.

If there's anything we can help with in the future please don't hesitate to contact us.

Warm regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Use SAFESITE FACILITIES

IF YOU NEED IT SECURED USE SAFESITE FACILITIES, great friendly professional team, I would 100% use them again and will recommend them.

I needed to arrange to secure a flat in 24 hours,I spoke to Sophie on the phone,it was an emergency, i didnt have exact measurements or photos of the job,she was very helpful, got me a quote within 30 mins, and arranged installation for the next day. And the quote was very reasonable and I booked the job.

Matthew and his colleague arrived on site bang on time, they were professional, helpful and friendly, they explained what they would do and got on with it, they were very reassuring that no one would get on site and the flat was now secured.
Great job

November 6, 2025
Unprompted review
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Reply from SafeSite Facilities

Good morning A Nicholson

Thank you so much for taking the time to share your experience with us!

We’re delighted to hear that Sophie, Matthew, and the team were able to help quickly and make the as smooth as possible, especially in an urgent situation.

We really appreciate your recommendation and look forward to helping again in the future if you ever need us

Warmest regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

A pleasure to work with Safesite Facilities

This company is responsive and highly professional. Everything was seamless, from initial contact through to a bang on-time delivery from an extremely helpful and adaptable driver. My contact at the company was a gentleman called Jack Fry, who was efficient, prompt and unfailingly patient in answering my queries. SafeSite are a company I would recommend without hesitation.

October 31, 2025
Unprompted review
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Reply from SafeSite Facilities

Good Morning Alison,

Thank you so much for your wonderful. Its great to hear our team could make the process seamless and quick in their response aswell as going above and beyond to help.

If there's anything we can help with in the future please don't hesitate to contact us.

The SafeSite Facilities Team

Rated 5 out of 5 stars

We were recommended safe site by a…

We were recommended safe site by a friend .Jack Fry was very good to deal with price was good and delivery was spot on driver was very helpful would highly recommend them m

October 17, 2025
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good afternoon Dale,

Thankyou for the brilliant review on your experience with Safesite. We are extremely pleased that our team good provide you with a great level of service and went above and beyond.

If there's anything we can help with in the future please don't hesitate to contact us.

Warm regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Working with this company for the past…

Working with this company for the past eight years has been such a meaningful part of my life. I’ve grown both personally and professionally, surrounded by supportive teammates and leaders who truly care. It’s a place where hard work is appreciated, and people are treated with respect and kindness. I’m really grateful for all the experiences, friendships, and memories I’ve made here.

October 29, 2025
Unprompted review
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Reply from SafeSite Facilities

Good afternoon Sarah,

Thank you for your kind words and for the eight amazing years you spent with us. We’re truly grateful for all of your contributions to the team and the growth of the business. We wish you all the best for the future.

Warmest regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Professional secure options

Great advice and information at the start then secruity to the property was carried out in a very professional ang high standard the communication was great and I had metal shuttering and steel door. Sarah helped me all the way thankyou

October 21, 2025
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good morning Sebastian,

Thankyou for the wonderful review on your experience with Safesite. We are please to hear our team could provide you with a solution and the work was carried out to a standard and ensured you were kept informed throughout.

If there's anything we can help with in the future please don't hesitate to contact us.

Warm regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

I made an order with safesitw…

I made an order with safesite facilities, couldn't have been happier with the process and response times from Francois.
Received all items the next day, with good communication from the driver as well.

October 17, 2025
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good morning Sebastian,

Thankyou for leaving an excellent review on your experience with Safesite. We are extremely pleased we could provide a smooth process and deliver your items the next working day.

If there's anything we can help with in the future please don't hesitate to contact us.

Warm regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Excellent Service

Kieran & Jake carried the works out to an excellent standard, works were completed in good time, both communicated and conducted themselves well,
health and safety was to a high standard. Highly recommend this company. great service from start to finish,

October 7, 2025
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good afternoon Lance,

Thankyou for the excellent review of the service you received whilst using Safesite. We're pleased to hear our team provided a quality service and ensured you all work was carried out to a high standard.

If there's anything we can help with in the future please don't hesitate to contact us.

Warm regards,
The SafeSite Facilities Team

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