SafeSite Facilities Reviews 362

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the staff for their professionalism, friendliness, and helpfulness. Customers highlight the excellent service, noting its efficiency, ease of use, and the company's ability to exceed expectations. The delivery service is frequently commended for being quick, reliable, and on time, with drivers often described as polite and helpful. Additionally, many appreciate the competitive and fair pricing, finding the products and services to be a good value. However, some people were dissatisfied with the service, mentioning issues with finding barriers for same-day service and experiencing significant delays that jeopardized an event.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, friendliness, and... See more

Service

Consumers consistently report positive experiences with the service, highlighting great communication,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting competitive costs and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the excellent communication... See more

Price

Users describe positive interactions with price, often noting competitive and reasonable costs for both... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with this company for the past eight years has been such a meaningful part of my life. I’ve grown both personally and professionally, surrounded by supportive teammates and leaders who truly c... See more

Company replied

Rated 5 out of 5 stars

Good priced product accompanied by first class service from Jack in sales dept. Professionally dealt with my initial enquiry and maintained contact right down to morning of delivery of my goods. Could... See more

Company replied

Rated 5 out of 5 stars

Brilliant service as always from initial contact with Sophie responding so quickly, getting the quote over and getting us booked.  Bruno & Milo on day of works who were so hard working, profession... See more

Company replied


Company details

  1. Construction Company
  2. Construction Equipment Supplier
  3. Fence Contractor
  4. Security System Installer
  5. Security System Supplier

Written by the company

Since our founding in 2009 as a small, family-run business, SafeSite Facilities has rapidly grown to become a leader in site safety and security, serving clients nationwide across the UK. We are committed to providing high-quality, reliable services, with a focus on safety, security, and efficiency across a range of sectors, from construction sites to events and everything in between. At SafeSite Facilities, we are widely recognised for our extensive range of non-mechanical plant hire options. Whether you need barriers, fencing, CCTV alarms, event products, or other construction site support systems, we have you covered. Our dedicated teams are experts in selecting and deploying the right equipment for your project, ensuring that you have exactly what you need to meet your site’s requirements. As a trusted partner for both large-scale construction projects and smaller events, we offer flexible, tailored solutions to suit any job. We understand the importance of safety on every site, and our equipment is designed to help ensure compliance, protect workers, and reduce risks. With nationwide coverage, we provide excellent customer service and a commitment to reliability, ensuring that your site runs smoothly and securely. At SafeSite Facilities, we are proud of our rapid growth and dedication to excellence, making us the ideal choice for all your site safety and equipment hire needs.

SafeSiteFacilities.co.uk

Written by the company

Welcome to Safe Site Facilities...
Welcome to SafeSite Facilities and thank you for visiting our Trust Pilot profile. Within the company we have employed vastly experienced individuals, with logistics through to customer service backgrounds who specialise in understanding our customers detailed requirements at a time when safety and security has never been more important.
First In The Industry To Register With Trust Pilot...
Yes that’s right! We are the first in our industry to register a Trust Pilot account. We thrive on exceeding our customers expectations and truly value their feedback. Genuine feedback really helps us continue to grow and improve as a business.
Safety First...
Public and work force safety is a fundamental principle of what our company stands for and has been since the company was founded in 2009. Within a short space of time the company has gained accreditations from many of our industries' governing bodies. When safety comes first, SafeSite Facilities is a name you can trust.
Vast Product Range...
We have a vast range of products, here are some examples of areas we can provide solutions: Vacant Property Protection Barriers & Traffic Managements Fencing & Hoarding Event Products Clearance & Specialist Cleaning Alarms & CCTV Construction
About Safe Site Facilities...
The companies roots began in the Sussex area and have rapidly grown into a recognised national brand. From large industrial projects to smaller private projects you can count on our considerable industry experience and detailed knowledge to provide tailored safety and security solutions for any situation.
Proud Of What We Do...
This has enabled us to work on a wide variety of projects such as providing a diverse selection of site safety solutions to The London Olympic Games Organising Committee (LOCOG). A total of 14km of fencing and 12.5km of pedestrian and crowd barriers were installed at venues, including Lords Cricket Ground, Hampton Court, Horse Guards Parade, Victoria Park, Windsor Race Course and Eton Rowing College, providing safe queuing lanes and secure cycle parks. A task force of 32 operatives per day were employed to undertake this task. We are very proud to have played our part in such a recognised Global event.
Why Not Get In Touch...
In addition to our loyalty and dedication to continuing our current customer relationships, we love to hear from new prospective customers and helping them achieve the level of safety they require.

The SafeSite promise

Free, no obligation quotes and the most competitive prices!

We are sure that you will be happy with our services, but if for any reason you are not, we will be sure to make it right for no extra cost!

Contact info

4.9

Excellent

TrustScore 5 out of 5

362 reviews

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Rated 5 out of 5 stars

Francois responded very quickly

Francois responded very quickly, understood what I needed, and give some advice on delivery as it was not straightforward, transaction sorted in 24hrs, just awaiting delivery on our nominated day. Definitely recommend

October 9, 2025
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good afternoon Ian ,

Thank you so much for your excellent review. Its great to hear our team provided you with the advice and service to make the process as quick and straightforward as possible.

If there's anything we can help with in the future please don't hesitate to contact us.

The SafeSite Facilities Team

Rated 5 out of 5 stars

Property Boarding & Security

Brilliant service as always from initial contact with Sophie responding so quickly, getting the quote over and getting us booked.  Bruno & Milo on day of works who were so hard working, professional and courteous.  Everything done to a high standard and went above and beyond to help. 

Absolutely fantastic. Thank you for the amazing service.

October 3, 2025
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good morning Mrs Mcginty ,

Thankyou for leaving a such a lovely review on the service you received whilst using Safesite. Its great to hear the team provided a high standard of work throughout and went above and beyond to get the job complete.

If there's anything we can help with in the future please don't hesitate to contact us.

Warm regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

francois was great!

francois was very helpfull, suggesting ways my proposed order could be improved , and didnt mind requoting when i changed my mind. prompt invoice and delivery already arranged . great service - many thanks

October 2, 2025
Unprompted review
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Reply from SafeSite Facilities

Good afternoon Mike ,

Thankyou for leaving a such a positive review on the experience you had. Its great to hear Francois was able to use his expertise to provide you with an appropriate solution and deliver great service.

If there's anything we can help with in the future please don't hesitate to contact us.

Warm regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Site Delivery

Staff are very helpful , great communication , delivered on time , and equipment in great condition , highly recommended,

September 25, 2025
Unprompted review
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Reply from SafeSite Facilities

Good afternoon James ,

Thankyou for leaving a great review on your experience with Safesite. We are pleased to hear the service you received met your expectations and we could provide a smooth process.

If there's anything we can help with in the future please don't hesitate to contact us.

Warm regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Parking Cones

We rented parking cones to close our road off for hedge cutting. The cones were delivered as requested and collected when we wanted. The drivers were polite and helpful.

July 31, 2025
SafeSite Facilities logo

Reply from SafeSite Facilities

Good afternoon John ,

Thankyou for leaving a brilliant review on your experience with Safesite. Its great to hear that everything arrived and was collected as expected and that we could help with your project. .

If there's anything we can help with in the future please don't hesitate to contact us.

Warm regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Site Safe - First Purchase

Query was handled by Jack Fry, very efficient and easy ordering process and great product advise.

Delivery was made as promised and goods are superb!

Thank you

September 30, 2025
Unprompted review
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Reply from SafeSite Facilities

Good afternoon Mark ,

Thankyou for leaving a great review on your experience with Safesite. We are please to hear the team made your first purchase experience a brilliant one and everything was as you expected.

If there's anything we can help with in the future please don't hesitate to contact us.

Warm regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, Jack was very friendly and helpful, good experience with ordering and paying for items. Fair prices and handy being able to collect from the depot. A follow up call from Jack to make sure we were happy with the purchase was a nice touch. Will definitely use SafeSite again.

September 29, 2025
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good Morning Alf ,

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our team was able to provide you with excellent service and that everything from ordering to collection went smoothly.

If there's anything we can help with in the future please don't hesitate to contact us.

The SafeSite Facilities Team

Rated 5 out of 5 stars

Great customer service from enquiry…

Great customer service from enquiry stage to booking the equipment.

September 30, 2025
Unprompted review
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Reply from SafeSite Facilities

Good morning Tina ,

Thank you for leaving a great review on the service you had received whilst using Safesite. We are glad we could provide a high level of service during your experience.

If there's anything we can help with in the future please don't hesitate to contact us.

Warm regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Fast & efficient service

Fast & efficient service! Francois Grobbelaar ensured our order was quickly processed and delivered within the tight timescales. Excellent service, would recommend.

September 23, 2025
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good afternoon Heath ,

Thank you for leaving a brilliant review on the service you received from our team. We are glad we could support and meeting the timeline you needed.

If there's anything we can help with in the future please don't hesitate to contact us.

Warm regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

friendly, helpful and professional

when I first look at the SafeSite website, I was a bit confused and didn't know what was what, so I phoned and spoke to sale person called Jack Fry and he made things crystal clear for me and helped me and directed me with what I exactly needed.

Jack is very helpful, friendly and at the same time very professional.
I would highly recommend you go through Jack.

September 26, 2025
Unprompted review
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Reply from SafeSite Facilities

Good afternoon Charlie,

Thank you for thelovely review on your experience with Safesite. Its brilliant to hear that our team could make everything clear and provide you with the support throughout the process.

If there's anything we can help with in the future please don't hesitate to contact us.

Warm regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Jake and Kieran

Jake and Kieran, attended site and carried out the work what had been quoted for . Site was left very secure with security grills, didn’t stop working till job was done , won’t hesitate to recommend this company and their employees, thank you , if only every company was like this one , cheers boys

September 25, 2025
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good morning.

Thank you for your the excellent feedback on your experience with Safesite. We are pleased to hear that our team went above and beyond to ensure your site was secure.

If there's anything we can help with in the future please don't hesitate to contact us.

Warm regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Helpful and polite service

The whole quotation and booking process was made easy and Jack was incredibly helpful and polite throughout. He demonstrated great cutomer service.

September 16, 2025
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good afternoon Rosie,

Thank you for your the wonderful feedback on your experience with Safesite. Its great to hear the process was made easy for you and our team provide excellent service throughout.

If there's anything we can help with in the future please don't hesitate to contact us.

Warm regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

1st class service with good priced product.

Good priced product accompanied by first class service from Jack in sales dept. Professionally dealt with my initial enquiry and maintained contact right down to morning of delivery of my goods. Could not fault this company. Well done, and thank you Jack. Would definitely use again.

September 19, 2025
Unprompted review
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Reply from SafeSite Facilities

Good afternoon Reg,

Thank you for your brilliant feedback! Its great to hear that you received excellent service from our team. We strive to provide great levels of communication throughout and high quality service and I'm pleased to hear that's what you received

If there's anything we can help with in the future please don't hesitate to contact us.

Warm regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

"I am delighted to provide this excellent review for Jack at Safesite, who was instrumental in the success of our recent project in Liverpool. From the very start, Jack's professionalism, product knowledge, and communication were exemplary. He took the time to understand our precise needs and provided a solution that was not only perfect for the project but also well within our timeframe and budget.
Jack went above and beyond to ensure our project stayed on track. His attention to detail, proactive updates, and seamless coordination with our team in Liverpool meant there were no delays or last-minute issues. He was a trusted, reliable partner every step of the way, and his willingness to make the process as smooth as possible was truly appreciated by everyone involved. We look forward to working with Jack and Safesite again for future projects."

September 5, 2025
Unprompted review
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Reply from SafeSite Facilities

Good morning Stuart,

Thank you so much for your fantastic review and kind words about Jack and the Safesite team! We're absolutely delighted to hear that your project in Liverpool was such a success and that Jack & our team were able to support you throughout ensuring everything ran smoothly.

At Safesite, we pride ourselves on delivering tailored solutions with excellent communication and reliability, so it's incredibly rewarding to know Jack’s efforts made a real difference to your experience. We'll be sure to pass on your feedback—he’ll be thrilled to hear it!

We forward to supporting you again on future projects. If there's ever anything you need, don’t hesitate to get in touch.

Warm regards,
The Safesite Team

Rated 5 out of 5 stars

Quick service

We urgently needed 15 barriers for a event just 48hrs away. Spoke to Jack who managed to arrange delivery within that frame and beat the price of other companies. Excellent customer service throughout. Would highly recommended this company

September 11, 2025
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good afternoon Graham,

Thank you for your excellent feedback! We're pleasd to hear we could help by swiftly providing you the equipment you needed for your event at a price that suited you.

If there's anything we can help with in the future please don't hesitate to contact us.

Warm regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Swift and efficient service

Swift and efficient service. We had an issue and couldn't find barriers for same day service and It was sorted swiftly and efficiently within a few hours. Many thanks for all the help

August 22, 2025
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good morning Enzo,

Thank you for your great feedback! We're really glad we could step in and resolve the issue quickly for you. Providing swift and efficient service is exactly what we aim for, especially when time is tight.

If there's anything we can help with in the future please don't hesitate to contact us.

Warm regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

The service from Jack was excellent

The service from Jack was excellent. He delivered the stock on time with all the necessary equipment in good condition. Whenever we need assistance, he is always quick to help. Overall, I am very pleased and would be happy to use your service again.

August 24, 2025
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good morning Amish

Thank you so much for your kind words! We're thrilled to hear that Jack provided excellent service and ensured everything was delivered on time and in great condition.

It's great to know he's been responsive and helpful whenever you've needed assistance.

If there's anything we can help with in the future please don't hesitate to contact us.

Warm regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Little bit nervous using a new…

Little bit nervous using a new contractor, especially as I had to pay up front in full long before the fencing arrived for carnival. Service was 💯 and Sophie was brilliant at keeping me informed of progress - now my go to fencing contractor.

August 21, 2025
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good Morning Ian,

Thankyou for your brilliant feedback on the service you received during Carnival. We are thrilled to hear we could meet your expectation and that our team ensured you were keep updated throughout.

If there's anything we can help with in the future please don't hesitate to contact us.

Warm regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Excellent service from start to finish

Working in probate law, our team are reliant on companies like Safesite. We'd received a recommendation from an auctioneer to use Safesite and we have been thoroughly impressed with their work from the start of a very big job securing an old property (far away from our office location), to completion of their work.
I would like to specifically give thanks to Sarah Lucas who ensured we had support throughout, and who dealt with a number of obstacles we faced with composure and the support we needed to get the job done. We are grateful to the teams attending the site over two days who worked hard to ensure the property was fully secured.
I would highly recommend this company and will not hesitate to use their services again in the future.
Many thanks!

August 18, 2025
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good afternoon Fleur,

Thankyou for your wonderful feedback on the service you received. Its great to hear our team could support you and make it an easy process, meeting your expectations throughout.

We are thrilled that our team went above and beyond to get the property secure. If there's anything we can help with in the future please don't hesitate to contact us.

Warm regards,
The SafeSite Facilities Team

Rated 5 out of 5 stars

Great Service

Top quality service and help with all of my questions. The staff were helpful and polite with arranging pickup and was quick to reply with my changes and enquires.

August 14, 2025
Unprompted review
SafeSite Facilities logo

Reply from SafeSite Facilities

Good afternoon Kade

Thankyou for the Brilliant feedback on the service you've received, We are glad to hear the team could help with your queries as well as providing a quick and efficient service.

If there is anyway we can help in the future, please don't hesitate to get in touch.

Warm regards,
The SafeSite Facilities Team

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