First Sonos purchase for some time, but the sale was treated in the same friendly and efficient manner as my earlier purchases. In fact, Andrew remembered me, and I found the whole experience very eas... See more
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I bought four Monitor Audio C265 IDC with delivery to Austria. Perfect service via mail in advance. Shipping and customs went flawless! I got a trackingnumber and when the package arived at the the cu... See more
Company replied
I can highly recommend Simply Sound and Vision, great prices aside (My Sonos Five was £100 cheaper than anywhere else) the team that work here are great - Super helpful, friendly and very knowledgeab... See more
Company replied
Professional, knowledgeable, polite & thorough are words best used to describe the job done by Henry recently. My Sonos setup has never been better & wifi in the house now exceeds my expectations wit... See more
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Company details
Written by the company
Specialists in Home Audio since 2005. Advice, consultation, installation and supply of wide ranges of wireless audio systems and smart home technologies. Offering Sonos, NAD, Bluesound, Monitor Audio, Bowers and Wilkins and many other leading brands. With a state-of-the-art demonstration room, our trained experts will help you work out the best home audio and smart home system. Visit Simply Sound And Vision to get Hi-res music in every room!
Contact info
Unit 4 Heathlands Industrial Estate, Heathlands Close, TW1 4BP, Twickenham, United Kingdom
- 02089778633
- info@simplysoundandvision.co.uk
- simplysoundandvision.co.uk
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Great thanks
Excellent service
Excellent service, incredibly helpful staff. Wouldn’t hesitate to re order. Highly recommend
very good service
Great service ordered item on the one…
Great service ordered item on the one day and they came the following day.
I found Simply Sound were helpful and…
I found Simply Sound were helpful and courteous and the Node 2i works really well. I would recommend them to anyone.
I ordered a Sonos move that was not in…
I ordered a Sonos move that was not in stock but was expected to be in stock soon. That was in October. I received the goods in December but not before I had chased them up. It appeared to me that the stock had been received but for some reason my order was not process until I prompted the firm a second time. Once the error was acknowledged my order was processed quickly and the goods received. I also received a letter of apology. Ive given three stars as the ordering process was quick and efficient, once the error was acknowledged the order was processed quickly but my order had clearly been lost in a less than efficient system.
Great service
Great service. In spite of the courier not being able to deliver first time the order was despatched again without cost or delay. Thank you.
Fantastic service and so speedy
Fantastic service and so speedy, I would definitely order again from them.
Excellent service and technical support
Great service
Prompt dispatch and delivery.
Excellent customer service
From the order placement, despatch and delivery the customer experience was very good. I've used Simply Sound and Vision in the past and have had very good service each time.
Andrew Winn
they have some very good videos on…
they have some very good videos on YouTube and do next day delivery @ no extra cost unlike richer sounds I ordered speakers from took them four days to give me a delivery date
5 star customer service
I've been looking for a Sonos Move speaker in white colour everywhere until and luckily I found this company. I used their chat services for help and their customer service was quick, professional and polite. I saw just 2 reviews on this company that made me hesitate but decided to give it a go and I'm glad I did. The speaker arrived the next day and I couldn't be happier with the overall customer service and product.
friendly and excellent service.
I have traded with these guys for several years, always very helpful, very knowledgable and friendly. Good price and excellent service...Will trade again, thanks.
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